Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,837 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every detail was explained and executed perfectly. Couldn’t have asked for more at such a difficult time. Would recommend 100%”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share such a lovely review. We are glad to hear that the team were able to support you and ensure all your questions were answered at this difficult time. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 4 months ago

“Brilliant service”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, it is much appreciated. Best wishes, Pure Cremation Team

Posted 4 months ago

“Pure Cremation were very friendly, helpful and professional throughout the whole process. They kept me fully updated and adhered to my wishes to let me know when mum was with them and the day the cremation would take place. I would highly recommend them.”

Helpful Report

Posted 4 months ago

Thank you so much for highlighting our teams friendly and professional support. Keeping families updated during this time is very important to us, and we’re glad we could honour your wishes. Kind regards, Pure Cremation Team

Posted 4 months ago

“Absolutely outstanding service, easy and very informative outstanding communication, fabulous team”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review. We’re thrilled to hear that you found our service easy to navigate and our communication outstanding. Our team takes pride in providing the best support, and it's wonderful to know that it made a difference for you. Kind regards, Pure Cremation Team

Posted 4 months ago

“Always kept me well informed and very nice people”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words. We’re delighted to hear that our team kept you well informed and provided the support you needed at this time. Best wishes, Pure Cremation Team

Posted 4 months ago

“Excellent service. Very personalised and efficient. Easy to use especially when circumstances are generally quite upsetting and confusing. My brother, who passed away, lived in London and we in Yorkshire. Plus he had asked for a basic Cremation with no funeral or attendances. Purecremation was the ideal choice. Thank you.”

Helpful Report

Posted 4 months ago

It’s important to us that everything is as straightforward as possible for our clients and we're grateful to hear that our team were able to provide you with the support you needed during such a challenging time. We appreciate your trust in Pure Cremation and wish you all the best during this time. Kind regards, Pure Cremation Team

Posted 4 months ago

“One word, excellent! They kept us informed from day one about what was happening and very emphatic. I personally prefer a funeral, but for those who don’t this is a great alternative.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback. We're glad to hear that we were able to keep you informed throughout the process, it's so important to us to offer empathetic support at such a difficult time. Best wishes, Pure Cremation Team

Posted 4 months ago

“Excellent service at such a difficult time. I cannot fault the prices and the sensitivity with which they handled my dad's cremation, making a very challenging time much easier than I expected. Thank you!”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share you experience. We are so pleased to hear that the team were able to provide the care and support you needed at this challenging time. Best wishes, Pure Cremation Team

Posted 4 months ago

“I was so pleased that we chose Pure Cremation Ltd for my mother who passed away recently. From my first telephone contact to the return of my mother's ashes, everyone that I spoke to were very courteous, helpful and understanding. Their efficiency and communication was excellent and we were kept notified at every stage of the process. The television advertising commercials may appear a little "corny" but delivers the right message, so don't be put off by that. This is a very respectful service who my wife and I intend to set plans in place for ourselves.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share this heartfelt review with us. We're truly grateful that you felt confident in your decision to use Pure Cremation for your mother's arrangements. It’s wonderful to hear that our team provided you with the support and care you needed. We appreciate your feedback around our advertising, and we are committed to delivering a respectful service. Kind regards, Pure Cremation Team

Posted 4 months ago

“Would definitely recommend. The process was made very simple with no worries and all concerned were very kind and empathetic.”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words. We’re delighted to hear that you found the process simple and our team empathetic. Providing support during such a sensitive time is incredibly important, and your recommendation means the world to us. Kind regards, Pure Cremation Team

Posted 4 months ago

“From start to finish absolutely fantastic service. We would highly recommend your services to anyone. Thankyou so much for taking special care of my dad after his passing”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful review. We are truly honoured to have been able to care for your dad during this time, and it means a great deal to us to know that our team made a difference for you and your family. Your recommendation is greatly appreciated. Best wishes, Pure Cremation Team

Posted 4 months ago

“It is always difficult to lose a loved one but Pure Cremation helped a lot. The people on the phone,those who collected my husband and those who brought his ashes back were all kind and considerate. I felt that my husband was being well cared for and sensitively handled while in their care.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your experience. It means a lot to us to know that you felt your husband was well cared for, and our team was able to provide you with the kindness and sensitivity you needed during this difficult time. Kind regards, Pure Cremation Team

Posted 4 months ago

“Can’t fault Pure Cremations. The care they showed when my mum passed made the whole situation heart felt and hassle free. A special shout out to Gail, she is a credit to your company Thank you”

Helpful Report

Posted 4 months ago

Thank you, Paula, for your heart-warming review. We’re so pleased to hear that we were able to offer you the support and care needed during such a challenging time. Gail will be thrilled to receive your special mention – she truly embodies what we strive for at Pure Cremation. Best wishes, Pure Cremation Team

Posted 4 months ago

“Very pleased with the service that you provide, it was easier than I thought, very courteous, and sympathetic towards the deceased families, thank you”

Helpful Report

Posted 4 months ago

Thank you for your kind words and for sharing your experience with us. We’re glad to hear that the team provided the care and support you needed during such a difficult time. Kind regards, Pure Cremation Team

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your experience with us and for rating us with 5 stars. Best wishes, Pure Cremation Team

Posted 4 months ago

“Really happy with a pure cremation obviously we had nt choose the service but they handled everything with care and compassion, whole process was easy and the service is one I’ll be taking up myself”

Helpful Report

Posted 4 months ago

Thank you so much for your feedback. It's really good to know that you felt cared for and supported throughout the process. It means a lot to us that you would also consider choosing Pure Cremation for your own arrangements. Kindest regards, Pure Cremation Team

Posted 4 months ago

“The telephone consultants are all very nice and understanding. I was informed with every process. The lady who brought my mums ashes back couldnt have been any better.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Nicholas. Your kind words about our service mean a lot to us. All the best, Pure Cremation Team

Posted 4 months ago

“I cannot express enough how you have handled this very emotional and upsetting time for us with such thoughfulness. You have shown such high quality and care for our very personal time and we are so grateful.”

Helpful Report

Posted 4 months ago

Thank you so much. We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your review and comments. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Very professional and caring looked after all my needs and gave a sympathetic ear and advice. First class seevice”

Helpful Report

Posted 4 months ago

Thank you, Keith. It is so good to know that you received the care and support that you needed. Take care, Pure Cremation Team

Posted 4 months ago

“Allocated consultant for my sister's passing very sympathetic, very knowledgablea and explained each step clearly and concisely. Would recommend.”

Helpful Report

Posted 4 months ago

Thank you for your lovely feedback. We are touched by this lovely review and the fact that you took the trouble to share your experience with others. Best wishes, Pure Cremation Team

Posted 4 months ago

Pure Cremation is rated 4.8 based on 5,837 reviews