Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,092 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 11th January 2026

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank pure cremations enough for their service, Stephanie Canning couldn’t have been more helpful and kept me updated every step of the way.”

Helpful Report

Posted 2 years ago

We will pass on your feedback to Stephanie personally, thank you for taking the time to share your experience. Kindest regards, Mia

Posted 2 years ago

“A truly full professional service from start to finish. Full notification by phone of every step of the cremation process. As this is such a difficult time for family, pure cremation made sure that everything ran smoothly which made it a lot easier for us.”

Helpful Report

Posted 2 years ago

It was our honour, thank you for these lovely comments. All the best, Mia

Posted 2 years ago

“When my late father spoke about his funeral plans and decided Pure Cremation was his option, I was very sceptical. However, from talking with Elyssia to set up the plan, my doubts were squashed immediately. My Dad passed away within a few weeks of setting up the plan. Throughout every step, Stephanie was absolutely amazing and kept me up to date with every little detail. Although Pure Cremation is very different to the normal funeral arrangements, this was my Dads wishes and I'm very grateful for how comforting and easy it was made to be due to the amazing staff. Thankyou once again. J.Garton and family”

Helpful Report

Posted 2 years ago

Thank you for these truly touching words. It is great to know that any reservations that you had previously were quickly squashed once you had spoken to our lovely team, supporting our families is at the heart of everything that we do and we are delighted that this was your experience. I know that Elyssia and Stephanie will be thrilled that their support made a difference to your family. Kindest regards, Mia

Posted 2 years ago

“This was a perfect option for us. We knew my husband was dying and this allowed us to put everything in place beforehand. I had been concerned that without a funeral I would not be saying my last goodbyes, but we just made sure we took care of all that at home. The service, care and attention to detail by the staff were excellent. It took away a great deal of stress and anguish at what is after all a very difficult and painful time.”

Helpful Report

Posted 2 years ago

Thank you for sharing this very moving account of your family's experience of making arrangements with us. It has been our honour to support and care for you at this very difficult time. With best wishes, Mia

Posted 2 years ago

“From the initial enquiry, through to the completion of my sister's cremation, I have been very impressed with the total process. All of the team at Pure Cremation have been excellent. Special mention to Tracy Robinson and Emma. Tracy for keeping me updated on all aspects of my sister's committal and Emma for her professional approach upon delivery of my sisters ashes”

Helpful Report

Posted 2 years ago

We are truly touched by this feedback, thank you so much. We will ensure that your compliments are passed on to Emma and Tracy personally. Best wishes, Mia

Posted 2 years ago

“Absolutely amazing just one phone call and all the hassle is done. They keep you informed every step and let you know the day of the cremation so you can think of your lo ve one. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience which we know will help others. It was an honour to support you at this time. All the best, Mia

Posted 2 years ago

“Pure cremation were incredibly helpful and professional kind and caring my family are very greatfull for there help. In a time when you really need a good service they certainly came through. No need for over the top ceremony this is an incredibly personal time. Thank you all..”

Helpful Report

Posted 2 years ago

This made us smile, thank you for such lovely compliments about our team and the care they provide. Best wishes, Mia

Posted 2 years ago

“Gail at Pure Cremation Scotland was absolutely brilliant in helping us through a very difficult time. Cannot thank her enough. They dealt with everything and hand delivered my bothers ashes within 2 Days of cremation. All was very respectfully dealt with from start to finish Thank you”

Helpful Report

Posted 2 years ago

We will pass on these thoughtful compliments to Gail personally, thank you so much. Kindest regards, Mia

Posted 2 years ago

“Perfect Service We sadly lost our mum in June and she discussed with us her final wishes of a cremation through Pure Cremation. I rang them and the whole process was so simple. All of the staff were so lovely and kind. I rang many times to change things and they were so helpful and accommodating. They also rang me weekly to check everything was ok. It was perfect from the beginning to the end. We also had Mum cremated at Charlton Park so we could see the place where Mum had been resting. It was not a funeral but we spent time with my mum. We picked three songs and brought flowers, it was peaceful, how Mum wanted it to be. We would like to thank all the staff they were amazing in being so organised, understanding and also helping us through this difficult time.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your mum, and heartwarming to hear that you felt truly looked after. All the best, Mia

Posted 2 years ago

“Really well dedicated team and would highly recommend this service to anyone who ask for information on this organisation, fabulous business.”

Helpful Report

Posted 2 years ago

It was our pleasure to support you, thank you for taking the time to share your experience of our care. Kindest regards, Mia

Posted 2 years ago

“The respect shown to my late husband from the start to the end was exceptional all the team of Pure Cremation were kind and caring and so very professional. I and my family thank you so very much.”

Helpful Report

Posted 2 years ago

Thank you for these very touching comments. Best wishes, Mia

Posted 2 years ago

“Everything is made simple and carried out with professionalism and dignity. Very cost-effective and I would certainly recommend this type of funeral policy. Worthy of the 5***** rating I have allocated.”

Helpful Report

Posted 2 years ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Chloe

Posted 2 years ago

“I would highly recommend Pure Cremation our experience as a family was made so much easier through their compassion and caring behaviour during a very sad time in our lives. From the first phone call to the delivery of my dear husband's ashes, we were treated with dignity and respect. Pure Cremation helped us all at this very difficult and heartbreaking time. Thank you. Mrs Jeanette Evans.”

Helpful Report

Posted 2 years ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your loved one. Kind regards, Chloe

Posted 2 years ago

“My husband did not want a traditional funeral and researched and paid for direct cremation with Pure Cremation before he died. Maybe the family were a bit sceptical but he had been determined. I can honestly say the care I received from the staff at Pure Cremation was impeccable. We decided to have a Celebration of Life which was perfect. Due to there not being an actual funeral before we felt it was suitable to have the grandchildren attend (youngest 2 up to 20’s). It was such a nice send off and several people have said how much nicer this was than a typical funeral and are thinking of doing something similar for themselves. Please do not be afraid of doing something outside the norm it can be really special, ours certainly was.”

Helpful Report

Posted 2 years ago

You have made our day. This is exactly the level of care we aim to achieve for every family. Thank you for taking the time to share your experience. Kind regards, Chloe

Posted 2 years ago

“The care and support that Pure Cremation provide at the hardest time in my life is something I will never forget and will be forever grateful. They made the process simple and extremely personable. The communication, kindness, and understanding shown by the team was outstanding. Thank you from the bottom of my heart.”

Helpful Report

Posted 2 years ago

Thank you for sharing this very moving account of your family's experience of making arrangements with complete confidence, and how you were looked after by our team. You have expressed everything that we would hope to achieve when supporting the bereaved. Your words inspire us all to continue our efforts. Kind regards, Chloe

Posted 2 years ago

“The service was excellent and exactly what was promised.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Chloe

Posted 2 years ago

“We were so impressed by Pure Cremation. We were kept informed every step of the way right up until the ashes were delivered. It couldn't have been simpler when arranging a cremation for my mother-in-law.”

Helpful Report

Posted 2 years ago

Thank you for these lovely comments. All the best, Mia

Posted 2 years ago

“They made it really easy and safe with the collection and process of looking after my husband.”

Helpful Report

Posted 2 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 2 years ago

“Your service was prompt, sympathetic and efficient. Steph was a great help by talking me through what was a difficult time. You’ve been so much more than just a cremation service.”

Helpful Report

Posted 2 years ago

Thank you for this lovely review. We will pass this on to Steph who will be delighted with this personal recognition of the care they have given. Kind regards, Chloe

Posted 2 years ago

“Very sensitive and professional”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Chloe

Posted 2 years ago

Pure Cremation is rated 4.8 based on 6,092 reviews