Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 7,028 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 4 star review on 14th May 2026

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i should of recieved an urn for Phillip huw Parry and I received two boxes instead of 1 urn and 1 box which I paid for kind regards miss june seddon”

Helpful Report

Posted 1 month ago

Thanks for sharing, June. We're pleased that you were happy with our service. Kindest regards, Pure Team

Posted 1 month ago

“The whole experience was carried out very professionally and with great respect and understanding”

Helpful Report

Posted 1 month ago

Thank you for sharing, Paul. We’re glad the experience felt professional with respect and understanding. All the best, Pure Team

Posted 1 month ago

“An expected death so never an easy phone call but when I did make it the out the whole process was just so simple and the whole process was taken care of. We do not have to do this very often but it was very carefully handled from start to finish.”

Helpful Report

Posted 1 month ago

Thank you for your positive feedback. It's good to know that we could support you and that you felt the arrangements were carefully handled from start to finish. Best wishes, Pure Team

Posted 1 month ago

“They have been excellent during this difficult time and guided me through every step of the way. I highly recommend them.”

Helpful Report

Posted 1 month ago

It's great to know the team were able to guide you through everything and provide support when it mattered most. Thank you for sharing your experience with us. Best wishes, Pure Team

Posted 1 month ago

“Clear information Kept informed at all times even when the death certificate was delayed.”

Helpful Report

Posted 1 month ago

Thank you for sharing, Martin. We’re glad the information was clear and that you felt kept informed throughout. Kindest regards, Pure Team

Posted 1 month ago

“Excellent. Everything was handled in a very professional and above all else , a caring way , from first phone call to delivery of our loved one’s ashes”

Helpful Report

Posted 1 month ago

Thank you for sharing, Gary. We’re glad to hear everything felt professional and caring from the first call to the hand return of ashes. Kindest regards, Pure Team

Posted 1 month ago

“I'd definitely recommend Pure Cremation any day. We found it so easy and stress less. We're absolutely going to sign up for it as we know our funeral will be taken care of when we're gone.”

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Posted 1 month ago

It’s great to hear that your experience was so straightforward and stress-free. It's also lovely to read that you feel confident enough to plan ahead with Pure Cremation. Thank you for sharing your recommendation. Best wishes, Pure Team

Posted 1 month ago

“My mother passed in November 25 she already had paid for her funeral. Pure cremations were very professional from start to finish highly recommend”

Helpful Report

Posted 1 month ago

Thank you for your kind words and recommendation, Jackie. It's good to know that we could carry out your mother's wishes with care and professionalism. All the best, Pure Team

Posted 1 month ago

“Very pleased with Pure Cremation. They kept me informed all the way from picking up the body to the date of cremation and returning of ashes”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback with us. It's nice to know that you felt well-informed at every stage of care. Best wishes, Pure Team

Posted 1 month ago

“Pure Cremation were used by both my Mother and Father and have been very proffesional in every aspect They were sympathetic and curteous through out all correspondence. I would not hesitate to recommend them to any of my family and friends. Thank you Pure Cremation.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Anthony. We’re glad that you found us professional and sympathetic throughout, and that you’d recommend us to others. All the best, Pure Team

Posted 1 month ago

“Very easy and staff extremely helpful”

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Posted 1 month ago

Thank you for the positive feedback, Peter. It's great to read that you found our team so helpful. Kind regards, Pure Team

Posted 1 month ago

“Excellent would highly recommend they take care of everything many thanks very professional and very friendly”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Stuart. We’re so glad that you felt supported by our friendly team. Best wishes, Pure Team

Posted 1 month ago

“Everything went smoothly, according to plan and it was completely stress free, which is what we needed at such a trying time. Everyone we spoke to on the phone was kind friendly, professional and patient. The value for money of this service far outweighs the cost of a full funeral. Very happy with the service. Thank you to the team.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Tina. It’s so good to read that the whole process felt smooth and stress-free for you. The team will be pleased to know their kindness, patience and professionalism made a real difference. All the best, Pure Team

Posted 1 month ago

“This has to be the way to go, so straightforward & in fact it was actually chosen by my deceased mother - which somehow made it quite personal. Throughout the entire process they were faultless in their service and kept me well informed every single step of the way, right up to returning the ashes back into my care. I have recommended the service to all of my friends and unsurprisingly they already knew what a great service Pure Cremation provide. The best form of advertising is positive word of mouth to build the business”

Helpful Report

Posted 1 month ago

Thank you for this great feedback. We're so pleased that you found the service to be faultless and that you would have no hesitation in recommending us to friends. Best wishes, Pure Team

Posted 1 month ago

“The team and Pure Cremations showed care and compassion always, so heartfelt and comforting.”

Helpful Report

Posted 1 month ago

Thank you for sharing such heartfelt feedback. It’s wonderful to read that the care and compassion from the team made a positive difference during this time. Kindest regards, Pure Team

Posted 1 month ago

“From first contact to finally receiving our Mum's ashes back, they were helpful, kind, considerate & understanding of our wishes. Thoughtful in every aspect of the process & truly made us feel like our Mum was the only person they were taking care of. We cannot thank Pure Cremation enough for making this difficult time for us all a whole lot easier. A very special thank you to Molly who was our point of call for arrangements, she kept us informed along every step & Christine who brought our Mum back to us safely & with such kind words. You all provide a wonderful service, you should be proud.”

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Posted 1 month ago

Thank you for sharing such heartfelt feedback. It’s so touching to read how supported you felt throughout, and that every step of the process was handled with care and thoughtfulness. Molly and Christine will be especially pleased to know how much their kindness and attention meant to you. All the best, Pure Team

Posted 1 month ago

“From the beginning, after our relative died, Pure Cremation helped us through all the way. They explained what was happening and kept in touch with us, by phone, every few days. They couldn't have been more helpfull, though a difficult time.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. We’re glad we could support you through such a difficult time and keep you informed every step of the way. Kindest regards, Pure Team

Posted 1 month ago

“My Mother decided to use Pure Cremation for her final journey. She didn’t mention it until she had done it and I wasn’t sure if it was why I would have chosen for her. Now the day came when we needed to call Pure Cremation and so I made the call. Well from that first call until Mums ashes were returned last week the whole team were very caring and professional. Every step of the way we were informed and updated in a kind and caring way. On reflection I would whole heartedly recommend Pure Cremation and although it might not be everyone’s option, if you’re considering it they are excellent 10/10 thanks to all the team.”

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Posted 1 month ago

Thank you for taking the time to share your experience. We’re so glad that the care and professionalism of the team stood out. It's also lovely to know that you would recommend Pure wholeheartedly to others. Best wishes, Pure Team

Posted 1 month ago

“resonable priced - easy to arrange - no fuss - just what a lot of people want these days”

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Posted 1 month ago

Thank you for taking the time to share your thoughts and positive feedback. Kind regards, Pure Team

Posted 1 month ago

“Professonial, and empathetic. Excellent service from start to finish. I cant find anyting to say that is negative about my experience of Pure Cremation. The customer service is probably the best that I have ever received.”

Helpful Report

Posted 1 month ago

Thank you, it means a lot to read such positive feedback. Knowing that you felt supported throughout and that the service stood out to you in such a way is great to read. All the best, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 7,028 reviews