Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,450 Reviews

97 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 3rd October 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At such an emotional time Pure Cremation was caring and brought my beloved home with dignity.”

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Posted 1 year ago

Thank you so much for your touching review. We are pleased we could provide the support you needed at this time. Best wishes, Pure Cremation Team

Posted 1 year ago

“I can definitely recommend Pure Cremation 100%. The compassion and empathy they showed throughout the whole process from the first call, arranging the committal for my father and when delivering his ashes was outstanding. The respect and care they have for the lost loved one and the family is genuine and heartfelt. Thank you again Lisa”

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Posted 1 year ago

Thank you so much for your heartfelt review, Lisa. We're truly honoured to have been able to support you and your family during this time. All the best, Pure Cremation Team

Posted 1 year ago

“Excellent service. Kept me up to date every step of the way.”

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Posted 1 year ago

Thank you for your wonderful feedback. We’re glad you felt supported every step of the way. Wishing you all the best, Pure Cremation Team

Posted 1 year ago

“Very pleased with your service ! Would highly recommend it!”

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Posted 1 year ago

Thank you for your positive review. All the best, Pure Cremation Team

Posted 1 year ago

“Excellent service and communication through the whole process.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. Best wishes, Pure Cremation Team

Posted 1 year ago

“Very friendly and passionate about your loved one's”

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Posted 1 year ago

Thank you so much for your kind words, Paul. Take care, Pure Cremation Team

Posted 1 year ago

“We have just used Pure Cremation for the 2nd time. The first was 4 years ago. The whole process from the initial phone call until ashes are hand delivered back to you is so easy. The staff are very informative and empathetic. I wouldn't hesitate to use them again and would definitely recommend them.”

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Posted 1 year ago

Thank you for sharing your feedback with us. It's great to hear that we could support you and your recommendation means the world to us. Kindest regards, Pure Cremation Team

Posted 1 year ago

“Absolutely fantastic people they are so polite and respectful and always there to listen and answer any questions or concerns”

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Posted 1 year ago

Thank you for your wonderful review. We are truly grateful for your feedback and are glad to hear that our team provided the support you needed. Best wishes, Pure Cremation Team

Posted 1 year ago

“I was extremely happy with the whole experience thank you all”

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Posted 1 year ago

Thank you, we are so grateful for your feedback. Kindest regards, Pure Cremation Team

Posted 1 year ago

“I was very pleased with pure cremation Ltd, they are very caring people, my mother in law had them and my husband last year, l to am going to have them when it is my turn to go, 🙏”

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Posted 1 year ago

Thank you so much for your lovely review, Rose. We are honoured to have been there for your family and touched that you are now considering Pure for your own arrangements. Kindest regards, Pure Cremation Team

Posted 1 year ago

“I recently had to arrange a friend's funeral already paid for with pure cremation. From the initial contact to the delivery of her ashes to me, they were so helpful in explaining everything to me. From collection of her from her home to final end of process. They were respectful and helpful. Totally recommend.”

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Posted 1 year ago

Thank you for your thoughtful feedback and for rating us with 5 stars. Best wishes, Pure Cremation Team

Posted 1 year ago

“Handled with sympathy and understanding. I was kept in touch with all the details. Lovely people who I would recommend.”

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Posted 1 year ago

Thank you for your review. We’re glad you felt supported and kept informed at every stage. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 1 year ago

“Pure cremation was amazing when my husband passed they rang me to keep me informed of what was happening and they were kind and thoughtful all the way through the process. They hand delivered his ashes which came in a lovely urn thankyou so much for all your kindness you showed me and keep up the good work you are amazing”

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Posted 1 year ago

Thank you so much for your kind feedback. All the best, Pure Cremation Team

Posted 1 year ago

“Caring professional and kind - made a very sad and stressful time in our lives a little bit more manageable - I will always be grateful for using them”

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Posted 1 year ago

Thank you for your heartfelt review. We are pleased that our support made things more manageable for you during this time. All the best, Pure Cremation Team

Posted 1 year ago

“Even though the weather (snow) stopped them picking mum up, they arranged a local undertakes to help, it was stress free and handled with respect. We were informed all the time what the time lines were and how things were proceeding excellent service .”

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Posted 1 year ago

Thank you for taking the time to share your experience. Your feedback means so much to us. Best wishes, Pure Cremation Team

Posted 1 year ago

“Great service really supportive. Would recommend this service”

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Posted 1 year ago

Thank you for your wonderful review. Your recommendation means a lot to us. Kindest regards, Pure Cremation Team

Posted 1 year ago

“Fantastic service highly recommend. Treated my dad with utmost respect and kept me updated right through.”

Pure Cremation 5 star review on 20th March 2025

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Posted 1 year ago

Thank you so much for your review. We're truly grateful for your kind words and it's good to know you both felt supported throughout. All the best, Pure Cremation Team

Posted 1 year ago

“Perfect service”

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Posted 1 year ago

Thank you for taking the time to share your positive feedback with us. Best wishes, Pure Cremation Team

Posted 1 year ago

“I rang Pure Cremation today to discuss a Funeral Plan. I spoke to a lovely representative called Tia, she was professional, thorough and very kind, everything was explained to me in a manner that was respectful and easy to understand, allowing me time to ask questions. Thank you Tia. I know I have made the right decision to take out a plan with Pure Cremation.”

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Posted 1 year ago

Thank you so much for your 5-star review, Valerie. We're thrilled to hear that Tia provided you with the support and clarity you were looking for while setting up your plan. Kind regards, Pure Cremation Team

Posted 1 year ago

“Pure care, understanding and compassion when you need it the most. After losing mum, I had no idea what to do but the team at Pure Cremation walked me through it at every stage. Mum was collected within a few hours and is being taken care of at the hub in Andover. I know my family are not happy with Mums wishes not to have an attended funeral, but I am so overcome with thankfulness on the way it has all been handled that I will definitely be booking this for myself. We hadnt even had time to set up a funeral plan. Nothing was too much trouble though, and getting your own customer care person that you can speak too when you need something has taken the stress of arranging a funeral away from me, I haven't had to chase my tail at all. Highly recommended. Thank you so much x 💖”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Pure Cremation. Your kind words and recommendation mean a lot to us. All the very best, Pure Cremation Team

Posted 1 year ago

Pure Cremation is rated 4.9 based on 8,450 reviews