Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,057 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with your service kept me notified about everything thank you for everything.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely feedback, it is greatly appreciated. Best wishes, Pure Cremation Team

Posted 7 months ago

“Please, see email written to Harriet Castle on 7th May 2025.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful email. It means a great deal to know that we could provide support, clarity, and care during such an emotional time, especially in those early hours when everything felt uncertain. We have shared your kind words to the team members who supported you, they will be thrilled with your feedback. All the best, Pure Cremation Team

Posted 7 months ago

“Thank you for all your help and guidance with the cremation of my dear wife.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share this with us. We truly appreciate your kind feedback and are grateful to have been able to support you during this challenging time. It means a lot to know that our support made a difference for you. Kindest regards, Pure Cremation Team

Posted 7 months ago

“A very respectful, convenient and helpful service all the way through. They took a lot of stress and weight off my shoulders.”

Helpful Report

Posted 7 months ago

Thank you, Anthony. It's so good to know that we could remove a lot of the stress for you during this time, and hopefully that offered you more time to focus on grieving for your loved one. Best wishes, Pure Cremation Team

Posted 7 months ago

“Excellent service provided”

Helpful Report

Posted 7 months ago

Thank you so much for your positive feedback and for rating us with 5 stars. Take care, Pure Cremation Team

Posted 7 months ago

“From start to finish every member of staff was kind and considerate. The whole process was easy and such a relief to hand over all the organisation to someone else, but knowing our loved one was in great hands.”

Helpful Report

Posted 7 months ago

Thank you so much for your heartfelt review, Kate. It’s heartening to know that our team’s kindness and care made a difficult experience a little easier, and that you felt confident your loved one was in good hands. Best wishes, Pure Cremation Team

Posted 7 months ago

“Efficient and professional service. All staff have been respectful , well informed and helpful. Just what you need at this difficult time.”

Helpful Report

Posted 7 months ago

Thank you so much for your thoughtful review, Helen. We're glad to hear that our team could provide the support and professionalism you needed during this challenging time. Your kind words mean a lot to us. Take care, Pure Cremation Team

Posted 7 months ago

“My dad passed away only recently at home, the people that came to take him away were so compassionate and showed such respect. As a family we were moved by the car going away slowly and with hazard lights on, it felt very dignified. From the beginning of taking out the plan, up until his ashes were returned, everything was smooth and uncomplicated, and there was always someone to talk to if you needed to ask anything.”

Helpful Report

Posted 7 months ago

Thank you so much for sharing your experience with us, and please accept our sincere condolences on the loss of your dad. We're glad that the dignified service provided brought a sense of comfort to you all. Kindest regards, Pure Cremation Team

Posted 7 months ago

“From the moment I contacted Pure Cremation, to the moment the ashes were received, the service and care were excellent. Thank you, Pure Cremation for taking care of our loved one.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful feedback. We’re truly grateful that you felt supported at every step. Knowing that we could take care of your loved one. All the best, Pure Cremation Team

Posted 7 months ago

“I was expecting a very impersonal service, but once I was connected to the Scottish office I was treated with a nice level of sincerity and professionalism. I was kept well informed during each stage of the process and even the handing over of the ashes was done efficiently and kindly. Well done to the Scottish Team.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words. We’re delighted that you were impressed by the care and support offered by our Scottish team. Best wishes, Pure Cremation Team

Posted 7 months ago

“Could not fault the service we received for my dad. So thankful he was looked after so well. Gary and Martin were so kind and treated dad with such respect and kindness. Thankyou so much. All my telephone conversations were always greeted by such kind people who explained everything to us.”

Helpful Report

Posted 7 months ago

Thank you for your lovely review. Gary, Martin, and the entire team will be deeply touched by your kind feedback. Best wishes, Pure Cremation Team

Posted 7 months ago

“Absolutely amazing looked after my Father in law and Mother in law both in the space of 11months of each other very respectful and kind highly recommend this company. Kept you informed of everything.”

Helpful Report

Posted 7 months ago

Thank you, Alicia, for your heartfelt review. We’re so glad to hear that we could be there for your family during the loss of your father-in-law and mother-in-law. Your recommendation means a lot to us, and we’re grateful for the trust you placed in our team. Best wishes, Pure Cremation Team

Posted 7 months ago

“Very happy with service for my dads funeral dawn who I spoke to very good at her job didnt need to worry about anything kept me updated ashes returned to my mom with care very good service thank you”

Helpful Report

Posted 7 months ago

Thank you so much for sharing your positive feedback. We’re thrilled to hear that Dawn provided you with the support you needed during this time. It means a lot to us that you felt cared for and supported at every stage. Best wishes, Pure Cremation Team

Posted 7 months ago

“They was very caring and kept me up to date with all that was happing, very professional company to deal with in such sad circumstances.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience of our care. Your feedback truly means the world to us. Best wishes, Pure Cremation Team

Posted 7 months ago

“Absolutely good service from start to end the staff was so helpful and caring and the man who brought the ashes home to me thank you all so much”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words and positive review. Best wishes, Pure Cremation Team

Posted 7 months ago

“Wonderful professional caring service received Kept me informed all the way through every detail was carried out with dignity”

Helpful Report

Posted 7 months ago

Thank you for your heartfelt feedback. We're so glad to learn that you felt cared for and well-informed throughout. All the best, Pure Cremation Team

Posted 7 months ago

“Pure Cremation were excellent at keeping us informed every step of the way at a time of great sadness. They were compassionate and professional throughout.”

Helpful Report

Posted 7 months ago

Thank you for your amazing review. We truly appreciate your kind words about the service you received. Kindest regards, Pure Cremation Team

Posted 7 months ago

“Very good from start to finish.”

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Posted 7 months ago

Thank you, David, for your wonderful review. Kindest regards, Pure Cremation Team

Posted 7 months ago

“My parents had both decided some years ago they did not want a funeral. They both opted for Pure Cremation. When my Mum passed away, it was a great relief for Dad not to have to worry about a funeral alongside everything else. Communication was easy and simple and clear and kind. They gave a first class service which finished in Mum's ashes being delivered personally to Dad less than 4 weeks after Mum passed away.”

Helpful Report

Posted 7 months ago

Thank you for sharing your experience of our care. We're so glad that we could make a difficult time more manageable for your family. It’s heartwarming to know that our team provided clear communication and support when you needed it most. All the very best, Pure Cremation Team

Posted 7 months ago

“I had just lost my best friend of many years & really struggled with the funeral, so when my dearest brother passed just two months later, I knew I would not cope with a traditional funeral. I was so grateful I decided to use Pure Cremation. Everything was arranged swiftly and expertly, with compassion and care. It is somewhat impersonal by nature but I will be having a memorial for my brother when I am less emotional & have come to terms with losing him.”

Helpful Report

Posted 7 months ago

Thank you so much for sharing your experience with us. We’re truly sorry for the loss of both your best friend and your dear brother in such a short time. It's really good to know that you felt supported with compassion and care. Kindest regards, Pure Cremation Team

Posted 7 months ago

Pure Cremation is rated 4.8 based on 6,057 reviews