Hello Elizabeth,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the quick delivery and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
“the pro joint polyseeep arrived in good condition on a samllpallet, would have eebn good to return that , but the delivery driver made it adverserial , no need, ignored me walked off on me when i said in the end you carnt just leave this on my neigbors drive.... he had no intention of telling me he was here i spotted him at 7:30 am had asked to be called on the order (but No). In the end he plulled the deliver over where i didnt want it , never asked where i did , no documentation or confirmation handed to me or ask me who i was and if this was the correct address !, i had to do this with the neibor distrubed by the truck who had come outside to see what wss going on on their property. They are a problem for me so I wont be repeating this ever that a msice mistake. blood prrsure raised i didt engage in an argument but it deserved one, then being chase for a review was going to let it go so antoher 15 mins gone. I feel stupid from the experience overall, simple mistake hard bit was good, they needd to look at delivery service”
Hello,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We would like to sincerely apologise that you had a poor experience with us. We place a real emphasis on quality here at Pro Tiler Tools, carrying out rigorous quality checks and are so sorry this slipped through.
I've double checked your orders with our team and can confirm that unfortunately we were let down by our couriers on this occasion. I am so sorry this has caused so much upset to you. I will feed this back to the courier. This is not the level of service we aim to achieve.
Please contact me on leaholiver@pttgroup.co.uk for future discounts - I will keep an eye on any orders and deliveries you make with us.
We really hope you'll give us another chance to impress you in the future.
Kind Regards,
Leah, Pro Tiler Tools
Hello Peter,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the quick delivery and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
“Thankyou for such a quick delivery as was stated 3 days & came in that time to Inverness Highland, not used it yet as job not quiet ready for it yet ,just needed something that lasts a bit longer than other joint filler used for indian sandstone & this 1 says frost protection which is needed for the hard frosts we get in the Highlands off Scotland”
Hello Helen,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the quick delivery and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Adam,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello James,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the delivery and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Lawrance,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Pawel,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the product and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Russell,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Tim,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with our prices and the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
“I dont normally do reviews but pro tiler deserve credit when it due. Big order submitted but was after a 200mm blade for cutting limestone and 45 degree cuts. Spoke to customer service who recommended their venom blade. Its a beauty,absolute beautiful cut. Many thanks for your guidance and assistance.”
Hello Declan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the product and service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
“Good value product that arrived quickly once despatched.
Cost of postage was more than the product! Lack of update on my order meant I had to send an email, however this was answered swiftly and the item despatched that day.
The product is good quality and the right amount for what I needed.”
Hello Amanda,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello Giuseppe,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service and prices.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
Hello,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service provided.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
“On-line service was very good with fast delivery.
My only complaint being that the 3 boxes were left within the front open space outside the property but in full view and easily accessible to passing foot and vehicle traffic. The front door is to the side with a concealed porch way so the items would have been better secured if left in the porch way out of sight. As it was, a neighbour contacted me to inform me expressing her concern that 3 boxes had been left out the front, this could also have alluded to anyone that there was nobody home.”
Hi Kim,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. I am sorry to hear that the packages were left safe we will certainly raise this with our courier service DPD. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Pro Tiler after sales service has been excellent. The FedEx delivery was late and the goods were damaged but this is a delivery and transport issue and not the fault of the online tile company which have been good to work with. They may need to change courier.”
Hi Ian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the damages and the transport issue and will certainly raise this with our accounts manager at FedEx.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hello Anthony,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the tool you ordered.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - PTT Group
