Morning William,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning William,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Peter,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon Dave,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the order arrived on time and we look forward to your future orders.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Amazing guys, even though I had issues with delivery company damaging the goods multiple times . The team quickly resolved it within hours. The best customer service experience I have experienced.”
Hi Lidiya,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that the guys were amazing and this is something our dedicated team strive to provide. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Avril,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are glad the communication was good and we strive to provide exceptional service. We look forward to your future custom.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ann,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that delivery service was fast and product quality was good. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Steve,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We will pass on feedback to Rubi, but we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Didn’t know they were there and what a pleasant surprise it was. Quality product that eased our way through a difficult job. 100% will be a frequent user!”
Hi Traffsec,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Carl,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased you were happy with the prompt service and we look forward to your future custom.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear you were happy with our great products and great service your 👍👍 means a lot to us!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks,
Niamh – Pro Tiler Tools
Hi lee,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear you were happy with our competitive prices and fast delivery.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh-Pro Tiler Tools
Hi Steffan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear that Jack has been fantastic - we’ll be sure to pass your kind words on to him!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
“I'm not very happy because you were out of stock of one of the things I ordered, but it took you until the day it was to be delivered to let me know. This has delayed us a week in completing our project, because I've now had to find it somewhere else. It would've been better if the stock on your website actually matched your warehouse. I appreciate the call, it was just late.”
Hi Jennifer,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the frustration caused by the out-of-stock item and for any miscommunication regarding our notification timeline.
Upon reviewing your order, we wanted to clarify the sequence for you:
- Your order was placed on 20/11 with our 1-3 day delivery service.
- Our warehouse team processed it on the next business day, 21/11, which is when we discovered the stock issue. We contacted you immediately that same day.
- The original scheduled delivery date was 25/11, two days after we notified you and 3 working days after placing the order. The remaining items on your order were delivered early on 22/11.
We understand that discovering an item is unavailable is disappointing, especially when you’re relying on it for a project. We are taking your feedback seriously and are revising our processes to make stock information on our website more accurate and real-time to prevent this situation.
While the delay to your project stemmed from the lead time of the service selected, we regret that we could not meet your need on this occasion. We hope you’ll give us another chance in the future.
Many Thanks,
Jack - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear that your delivery arrived on time and that you’re happy with the quality of the product. Thank you as well for the recommendation - it means a lot to us!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear that you found our service quick and efficient.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi Ian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear you were happy with the service you received.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
Hi Kevin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We’re really pleased to hear you were happy with our service and the speedy delivery.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Niamh- Pro Tiler Tools
