Hi Mohammed,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We strive to provide exceptional customer service throughout and we look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Afternoon Simon,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Jordan,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
I've double checked your order and can confirm you only ordered 2 bags instead of 3 which is why this was the quantity supplied. With regards to the damaged bag we were not notified until we received your review, I have emailed you asking if you want a replacement or credit but never heard back from you as the goods were damaged in transit by the courier.
We would like to sincerely apologise that you had a bad experience with us. We place a real emphasis on quality here at Pro Tiler Tools, carrying out rigorous quality checks and are so sorry this slipped through. We really hope you'll give us another chance to impress you in the future.
Many Thanks,
Danny Mackintosh - Pro Tiler Tools
“This is a business that understands its products and the industry it serves. Unlike many of its competitors who are simply ‘commercial fashion houses’ e.g., Quorn Stone.
Product range is superb, prices competitive and fair and the after sales support is great.
Look no further, certainly for related consumable items.”
Afternoon Philip,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are pleased to hear your felling regarding your experiences whilst using PTT Group. Our staff strive to be the number one supplier within the industry, it is comments like this that assist us in achieving our goals/targets.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hi Ben,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Afternoon Elliott,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are really pleased to hear your experience whilst using us met of expected standards we set ourselves. Each staff member strives to provide the best service in the business.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon Keith,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
“Customer service is great as i had follow up call to rectify any issues
pro tiler is on the ball and make sure they provide best service for their customers”
Hi Khubaib,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that our customer service team was able to resolve and we look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Afternoon John,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon Andy,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Jonathan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hi Jonathon,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
This is wonderful to hear! Thank you for the great review. We're so glad everything went smoothly and look forward to your next visit!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea- Pro Tiler Tools
Hi Jason,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're so glad to hear you had an amazing experience! Providing great service is our top priority. We can't wait to have you back and appreciate you planning to order again!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Now that's a review that puts a big smile on our faces! Thanks for the "Sweet as yehaaaaw!" – we love the energy! So glad you had a great time. Hurry back!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea - Pro Tiler Tools
“Excellent service as usual. As a complete novice trying to tile the advice and care I was given was superb. The chap I spoke to was very Katie and took the time to understand what I was trying to achieve. Thank you, will definitely be using in future and will definitely recommend to others.”
Hi Andrea,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear you had an excellent experience and that the advice and care we provided gave you the confidence to tackle your tiling project as a novice. That's exactly what we aim for.
We're especially proud of our team member, We'll be sure to pass your kind words directly to him.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea - Pro Tiler Tools
Hi Michaela,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We work hard to create a tape that is 'strong and tacky' right out of the box, so it's great to hear that it lived up to its promise. The fact that you found it to be a worthwhile upgrade over the tape provided with your underfloor heating kit is the highest compliment we could receive. We truly appreciate your support!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea- Pro Tiler Tools
Hi Deborah,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We work hard to get our quality products to our customers promptly, and we're delighted that we could deliver on that promise for you. We really appreciate you taking the time to share your experience."
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea- Pro Tiler Tools
Hi Neil,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted that you had a positive experience with us, from the purchasing process through to delivery. Our goal is always to provide exceptional service and clear, proactive communication, so it's rewarding to know we achieved that for you.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chelsea- Pro Tiler Tools
Afternoon,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
“Ordered some coloured grout. Website was easy to use, and delivery was in a reasonable time. I was kept informed of my delivery at various stages. I would recommend and will certainly use again.”
Afternoon Paul,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
