“Protiler were able to supply me with coloured grout at a reasoanble price when every other supplier was charging extortionate delivery charges. I did have to wait three working days for it which seemed rather a long time. Their customer service was very helpful.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
I'm sorry you had to wait three working days, unfortunately this is our standard delivery. I am so glad you enjoyed our products ad were pleased with our prices.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Its great to hear such positive experiences about our team, we really pride ourselves on this type of service! I'm sorry to hear about the failed next day delivery with FedEx, this is important to us and we will look into all avenues.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Its great to see positive comments about our staff - we really do pride ourselves on excellent customer service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools
Really pleased we were able to meet your tight time frame, we hope you come back to us again!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We love to hear such great things about our products and our staff! We look forward to serving you again!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
“Disappointed , ordered a week ago still awaiting product !!. Last info it was still in delay even though previously confirmed it had been dispatched .”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We really do pride ourselves on our service, I am so happy to hear your fantastic review.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi Graeme,
We sincerely apologise for the delay with your order; we sincerely apologise for any inconvenience this has caused.
We were experiencing delays as volume have been higher then usual. Our team is working around the clock to get things back on track.
We appreciate your understanding, we have contacted you to resolve this issue and offer a refund.
If you wish to shop with us again, please do not hesitate to contact us. We hope to impress you in the future.
Kind Regards,
Leah
PTT Group
“Found what I needed and ordered, but I needed to cancel at the last minute as the job had changed. All dealt with quickly, efficiently and politely. I will be back!”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We really do pride ourselves in excellent customer service and we are so grateful for the review and to hear that you appreciate this. We cannot wait to serve you again!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
I'm so sorry for the delay that has happened due tot he bank holiday but I'm so pleased you have received your order and hopefully we get the pleasure of serving you again in the future. i hope you enjoy your order.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Its great to hear that you have enjoyed our service and products. We always do our best to get everything out as quickly and as promptly as possible.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
“Ordered a product on a Thursday - standard delivery was told Monday delivery - didnt arrive till Wednesday. Probably not their fault but they need better control over their delivery partners.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We really appreciate the review and you taking the time out of your day to do this.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
“Order process was straight forward and it outlined the shipping times, which was fair if it had arrived in the specified time.
I placed my order on the 19/05/26 with the 1-3 working days shipping. 6 days later I still don't have the order, so I can't give a good review for the delivery and I am unable to give any review for the product as I have'nt received it to date.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We love to hear you had a great experience with us! We would love to serve you again!
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
