Hi Adrian,
Thank you for your wonderful review! We're delighted to hear that you were pleased with our communication, competitive pricing, and fast delivery. Your support is greatly appreciated, and we look forward to serving you again soon.
Kind regards,
Niamh- PTT Group
Hi Andy,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're delighted to hear you found our website easy to use, your order arrived quickly, and that we could offer such great value. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Steve - Pro Tiler Tools
Hi Sarah,
Many thanks for your 5-star review! We're pleased that you had a positive experience with us. Your kind words mean a lot to the team, and we look forward to welcoming you back again soon.
Kind regards,
Niamh- PTT Group
Hi Viv,
Thank you for your wonderful review! We're delighted to hear that you were pleased with the quality of our service and found our prices excellent. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Niamh- PTT Group
Hi,
Thank you for taking the time to leave a review. We're delighted to hear that our sales team were able to assist you and that you found the delivery service efficient. We always aim to provide helpful advice, especially for customers undertaking a project for the first time.
We would like to assist you with the return, if you could contact us directly om 01604859800.
Niamh- PTT Group
“Although there was an issue with delivery, meaning only 5 of 6 items were delivered , more than likely due to the courier. These guys were great, prompt to answer the phone and get the missing order on next day delivery. Would definitely use again, thanks”
Hi Richard,
Thank you for your kind review and for your understanding regarding the delivery issue. We're sorry that one of the items didn't arrive with the initial shipment, but we're pleased we were able to resolve it quickly and get the missing item to you the very next day.
We really appreciate your patience and your positive feedback about our customer service. Thank you for choosing us, and we look forward to serving you again in the future!
Kind regards,
Niamh- PTT Group
Hi Lina,
Thank you for your fantastic review! We're sorry that your grout arrived with damaged packaging, but we're delighted that our team was able to arrange a replacement straight away. It's great to hear that you were pleased with our communication throughout the process. We truly appreciate your support and look forward to serving you again.
Kind regards,
Niamh- PTT Group
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
Sorry you have had issues in the past-we are working hard to ensure our staff make minimal errors in stock. But we are so pleased you like our selection of products.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
“I placed a order online the website was easy to navigate I was kept updated when my order was being delivered it come exactly when it should I can highly recommend this company i would definitely use again”
Hi Danny,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the website and eventual delivery.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are so glad you enjoyed your experience with us.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah- Pro Tiler Tools
Hi Mick,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the product, price and delivery.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi Azhar,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service you received.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service you received.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the fast delivery.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi Dhirajlal,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you are happy with our service.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
“Terrible service .paid for next day delivery ...they lost my order .not the first time there lost zn order .won't be using them again .Will be pitting this on tilers forums too .”
Hi Alex,
We're very sorry to hear about your experience and understand your frustration. We appreciate that paying for next day delivery comes with an expectation that your order will arrive on time, and we're disappointed that this wasn't the case.
We sincerely apologise for the inconvenience caused and regret that we have let you down. Customer satisfaction is very important to us, and we take feedback like yours seriously as we work to improve our service. If there is anything further we can do to assist, please don't hesitate to contact us directly.
Kind regards,
Niamh- PTT Group
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are so pleased you would recommend us and have had a great experience.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Leah - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with our prices and delivery.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hi Richard,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted you were happy with the service you received.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
