PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 7,948 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 21st May 2025

467

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and friendly only complaint sent text saying display new plates as per email never got email despite several requests”

Helpful Report

“What a very efficient company, made the process very simple from start to finish, also was super Quick..”

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“Very fast service, all sorted and new plates on my car in less than a week so really pleased. They look great! Due to me having a couple of questions I decided not to order online and phoned the order through. Spoke to a guy who I felt was rude and clearly didn’t feel he should be asked any questions. Maybe he should consider a career change? Don’t be put off though I’m sure the other team members are far more pleasant and accommodating.”

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“Very quick and easy transfer.”

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“Lovely straightforward process, however hampered by the coronavirus, and has taken since end of Nay til today to sort. Not the fault of PR but DVLA - once informed PR sorted it within hours - Thankyou”

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“I have given 4*, as I had a problem, and that is I tried to tell the person, I was talking too, about the plate, to tell him it was for my Grandson 21st birthday, and all he would say is "we don't need to know that", which left me panicking as the birthday was a few days to go and got told to put the plates on a week before his birthday, now my Grandson is driving his car with old number plates on. Really did not want to put them on before his birthday. This has upset me and think it would be nice for Primo Reg Plates to try and understand and help people this way. so sorry Primo only 4* from me”

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“Good value, reasonable wait time. No fuss, helpful staff.”

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“Good efficient company, plates arrived quickly, would use again.”

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“An efficient, quick service, very easy transaction. Only one downside, initial interaction via phone was disappointing, the person taking the order was not very forthcoming when dealing with general questions, he lacked basic customer communication skills.”

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“Initially spoke to a very sweet sounding young woman , chose numbers and letters , paid , everything happened as stated x”

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“Very good service indeed well pleased just wish more was done via phone not email”

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“Great service from start to finish. Keeping you well informed and a very quick service.”

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“good service , however difficult getting in touch to speak to someone over a weekend prior to purchase”

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“Very professional through out”

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“A quick and efficent service at recovering the pay ment .After nearly 4 weeks I am still waiting for my plates why?”

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“I selected Primo Registrations as they offered a cheaper price than another company for my new private number plate. I could have got the plate even cheaper from DVLA direct but for the small difference in price, I wanted Primo to handle the whole process. I wanted to pay a single sum of money, simply receive and fix my new private plate on my car. It was as easier as that. DVLA don't offer that handling service and don't provide the new plates. The whole process was quick, very quick. I got my new plates in 3 days and only had to wait about another week until Primo messaged me & emailed me confirming all was now complete and that I could fix my new plate to my car. A week later I received my new V5C document with the new registration shown. The only extra thing I had to do was inform my car insurance provider and that was easy too. I will use Primo again if I'm busy and don't want the hassle to process the paperwork myself. Thank you Primo Registrations.”

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“This is the second plate I have purchased for you and everything went very smoothly with the deal.”

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“The only one thing that let you down what’s your email I had to ring up twice never came but then came in post next day thank you very much”

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“Second time ordering plates from Primo. Always quality. However customer service Representative had quite a rude and patronising tone. Didn't appreciate that. If you don't have to speak to them, the service is good.”

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“Fast and efficient service”

Helpful Report

PRIMO REGISTRATIONS is rated 4.9 based on 7,948 reviews