PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.90

4.9 Rating 7,578 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 7,578 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 1st May 2024

436

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, reasonable wait time. No fuss, helpful staff.”

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“Good efficient company, plates arrived quickly, would use again.”

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“An efficient, quick service, very easy transaction. Only one downside, initial interaction via phone was disappointing, the person taking the order was not very forthcoming when dealing with general questions, he lacked basic customer communication skills.”

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“Initially spoke to a very sweet sounding young woman , chose numbers and letters , paid , everything happened as stated x”

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“Very good service indeed well pleased just wish more was done via phone not email”

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“Great service from start to finish. Keeping you well informed and a very quick service.”

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“good service , however difficult getting in touch to speak to someone over a weekend prior to purchase”

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“Very professional through out”

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“A quick and efficent service at recovering the pay ment .After nearly 4 weeks I am still waiting for my plates why?”

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“I selected Primo Registrations as they offered a cheaper price than another company for my new private number plate. I could have got the plate even cheaper from DVLA direct but for the small difference in price, I wanted Primo to handle the whole process. I wanted to pay a single sum of money, simply receive and fix my new private plate on my car. It was as easier as that. DVLA don't offer that handling service and don't provide the new plates. The whole process was quick, very quick. I got my new plates in 3 days and only had to wait about another week until Primo messaged me & emailed me confirming all was now complete and that I could fix my new plate to my car. A week later I received my new V5C document with the new registration shown. The only extra thing I had to do was inform my car insurance provider and that was easy too. I will use Primo again if I'm busy and don't want the hassle to process the paperwork myself. Thank you Primo Registrations.”

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“This is the second plate I have purchased for you and everything went very smoothly with the deal.”

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“The only one thing that let you down what’s your email I had to ring up twice never came but then came in post next day thank you very much”

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“Second time ordering plates from Primo. Always quality. However customer service Representative had quite a rude and patronising tone. Didn't appreciate that. If you don't have to speak to them, the service is good.”

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“Fast and efficient service”

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“Plate and documents came through quickly”

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“Very easy to deal with, quick and easy transaction”

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“The initial contact with your company was disappointing, not very good customer service from the man who dealt with our order. His manner certainly had a lot to be desired! Saying that things improved from then on, ,he obviously did his job efficiently as the speed the number plates arrived as well as the registration of the plates at dvla meant that from order date to plates fixed on car was well within two weeks.”

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“Good sound profesional service would use them again.”

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“I had no problems at all with Primo, Can’t fault the service. I did have a few questions regarding the plates and the girls were very helpful on the phone.”

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“Excellent service. My only criticism, please lay off the bombardment of text & emails. I felt I was being treated like an idiot with 4 text & 2 emails in One day, to remind me to send my ID. Of which 2 text & an email arrived After sending the requested ID! People have a little thing called lives going on. So this was not a priority, & I did not need the constant reminders. Had it not been for that, it would have been 5 stars, as the service was excellent.”

Helpful Report

PRIMO REGISTRATIONS is rated 4.9 based on 7,578 reviews