Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.85

4.9 Rating 41,537 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Very competitive prices, impressive customer service and super quick delivery”

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Posted 8 hours ago

“Bought from this site because they were the most competitively priced online. Have seen many items of interest from Power Tool World at similar competitive prices. Will be using them again. Thanks.”

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Posted 8 hours ago

“Used power tool world a couple of times now and would not go anywhere else for my tool requirements Easy to order delivery quick and just great customer service coupled with great prices Couldn’t recommend them High enough”

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Posted 10 hours ago

“Really easy to order. Was very fast delivery. Will use again.”

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Posted 10 hours ago

“Great company to deal with generally very competitive and excellent delivery service.”

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Posted 12 hours ago

“Very prompt service and competitive pricing.”

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Posted 12 hours ago

“Great prices and quick delivery, didn't expect my item to be refurbished as It didnt say anything regarding this but still as if new”

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Posted 13 hours ago

“Well organised and quick delivery!”

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Posted 15 hours ago

“Ordered a hedge trimmer. Their price was good. The delivery was fast. Very happy overall”

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Posted 18 hours ago

“As always, great service and a great deal.”

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Posted 19 hours ago

“Friendly and efficient service provided Good prices Delivery time provided was not accurate as they left my package worth £400 in my porch for most part of the day which I wasn’t impressed with as any one could have helped themself. Delivery time slot was designated for 5/6pm Item was delivered at 12.30pm”

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Posted 19 hours ago

“Good price and efficient service.”

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Posted 20 hours ago

“The Makita drill I bought from POWER TOOL WORLD was sent to me in awfully poor packaging A box that barely covered the dimensions of the product which collapsed in transit and a single sheet of bubble wrap which did not even cover the drill and arrived with every bubble burst was evidently insufficient Even if my purchase worked on day one, any issues that were not immediately evident due to the shoddy packaging, may cause the item to fail prematurely. So I notified PTW of this issue hoping that they would listen and learn from this and change the way they packaged items to protect future customers from potential issues Instead I was told that the packaging was fine and they would not change their packing - which means they would continue to send out items in this way irrespective of the potential damage to the customer’s property I was told I could sent it back at my cost and get a refund or a replacement sent out with the same packaging as I have just received neither of which was a satisfactory option I understand that we all make mistakes but those that listen and learn from issues and respond positively will succeed. Those who don’t typically fail I would suggest that prospective customers of Power Tool World think hard about the way in which their property is sent and decide if any £s saving is worth the lack of customer support and their disrespect for a product worth about £100 I would also suggest to Makita that having companies like Power Tool World as an apparent official reseller be reviewed given the potential issues they carelessly and casually cause to their hard earned reputation and company name Personally I am not going to buy from Power Tool World again. They do not deserve any margin they make from the sale of carefully designed products that other companies have invested in”

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Posted 1 day ago

“Power Tool World are one of the best online company’s to deal with from placement of the order to delivery they provide a service exactly as they state and can’t be matched on price, which is why I use them to purchase my tools.”

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Posted 1 day ago

“Quick dispatch. Well packaged. Never had an issue. Have been ordering from for years. Genuinely fantastic company to purchase stuff from.”

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Posted 1 day ago

“Ordered replacement Milwaukee drill, which came on time and was exactly as described on line. happy with service”

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Posted 1 day ago

“Never used Power tool world before but I’m now a convert, perfect 👍”

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Posted 1 day ago

“Great value, speedy delivery, thanks!”

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Posted 1 day ago

“Ordered on bank holiday Monday didn’t expect delivery until Wednesday due to the holiday period called on the Tuesday was told would be delivered next day delivery so works had been booked in to use the tool only for it to turn up at 815pm on the Thursday night having to hire a piece of equipment to cover the works Not happy haven’t used the product yet so can’t comment on it”