Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.85

4.9 Rating 42,598 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to contact the PowerTool World 3 times as I needed help with registration of the hedge trimmer. Every time I waited for a long time and then disconnected. It seems to me that if you have a problem that they can help you are really in trouble.”

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Posted 1 day ago

“A quicker response and immediate replacement of defective goods would have been better”

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Posted 4 days ago

“Very happy with the makita hedge trimmer but disappointed with the delivery advertised as next day delivery ordered on Thursday and did not turn up till Monday 😕”

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Posted 1 week ago

“Trying to register my drill was confusing, please make it easier, if I buy a drill of you surely you know the make and model so you could just send a code and I accept it. Sorted”

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Posted 2 weeks ago

“Bosch multi tool.”

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Posted 3 weeks ago

“Power tool world have been great the delivery system has been poor though the courier and non delivery's and advanced notice of delivery.”

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Posted 3 weeks ago

“When ordering it stated next working day delivery, yet it took nearly a week to arrive, not that it’s a problem just don’t advertise something you can’t manage, if it’s going to be a week tell people and they won’t have to stay in and wait for it.”

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Posted 3 weeks ago

“this item took well over a week to arrive which for next day delivery was a little frustrating, with no communication from the company except when I contacted them, and then it was just your normal excuses. This was a shame because previous purchase went well.”

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Posted 1 month ago

“Delivery was good and communication super !”

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Posted 1 month ago

“Order took a week to arrive after choosing next day delivery. Communication about this was good and was told they were renovating the warehouse (it's been a few weeks since so don't know if this is sorted now) which I can understand although none of this was written on the website before making the purchase. Was told I would get 10% off the next order although haven't heard anything about that since?”

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Posted 1 month ago

“The service was ok but unfortunately, the Bosch pump was defective and they were unable to supply a replacement.”

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Posted 1 month ago

“I used Powertool World as they offered next day delivery - it simply didn't happen, when I queried where my order was I was told that they were refurbishing their warehouse? Poor! I placed the order on Monday and received it on Friday..............Thats not next day! If they know that they cannot deliver then they should not advertise as such.”

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Posted 1 month ago

“Sadly my order took a week to arrive after trying to contact them by phone which was a nightmare I found out that my order had been forgotten as they were reorganizing the warehouse I will use them again but not for anything needed next day service has been good before but not this time”

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Posted 1 month ago

“Prices can’t be beat from experience, ordered just under £300 on a Sunday night so qualified for a free (next day) Tuesday delivery which was understandable ,only problem was it arrived a wk later on the Monday ☹️ due to warehouse move, I had to chase the order up & replies were swift but you should be contacting me to explain the situation not the other way around, was told id get a 10% discount code which still waiting for, but as I say prices can’t be beat so prob will use again 6/10 experience”

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Posted 1 month ago

“Not magnetic for 1/4 drive”

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Posted 1 month ago

“The item I ordered ,grabo pro is fantastic , The delivery was appalling.it was down for next day and didn’t arrive until a week later and even then it was supposedly out on 2 separate days for delivery and didn’t arrive until Communication was average about the issue and was promised a voucher for new orders but yes you guessed it hasn’t arrived. The annoying thing is it says in stock and next day delivery and when you read reviews this is a common problem so in future I will be looking elsewhere”

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Posted 1 month ago

“I'm pleased with the service they gave me the delivery was very quick knit”

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Posted 1 month ago

“My purchase was not dispatched next working day as claimed. Was told it was as due to a warehouse revamp.”

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Posted 1 month ago

“Good prices but delivery took twice as long than advertised”

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Posted 1 month ago

“Shipping took a lot longer than advertised - was told this was due to refurbishment of warehouse but this could have been made clearer prior to purchase. Other than that pleased with product.”

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Posted 1 month ago

Power Tool World is rated 4.9 based on 42,598 reviews