Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,303 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Great as always. My go too place to buy tools.”

Helpful Report

Posted 2 days ago

Hi Ian, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Order (Hedge Trimmer) arrived on time and as described. Checked on Internet and found a good price from PTW. Given this experience I would use the again.”

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Posted 2 days ago

Hi William, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Excellent price and great service”

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Posted 2 days ago

Hi Dave, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Excellent price and very helpful staff on collection”

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Posted 2 days ago

Hi Angus, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Bought from before good communication and a fast delivery.will buy from again”

Helpful Report

Posted 2 days ago

Hi Paul, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Good customer services”

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Posted 2 days ago

Hi Philipe, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Shocking service. Do not purchase from this company you will have a big problem trying to get any refund for any items sent back. They was late with delivery so i had to send the item back. (Un opened) and Iv been waiting weeks for my refund with no reply just silence. Never shopping here again!”

Helpful Report

Posted 2 days ago

Hi James, We are very sorry for the delay you have experienced. We know how important getting the right tools quickly can be, and understand the frustration when these expectations are not met. Our team are looking into this for you, and will be in touch as quickly as possible to provide further updates and resolve your issue. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 1 day ago

“Quality tools and very quick delivery”

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Posted 3 days ago

Hi Vangous, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Excellent delivery and good prices”

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Posted 3 days ago

Hi Anthony, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Lightening fast postage , no messing !”

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Posted 3 days ago

Hi Carl, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“I ordered a polisher from Power Tool World and, unfortunately, the delivery process has been very frustrating. What I wasn't told at the time of ordering was that the DPD delivery would require a PIN number. The item was sent to my home address while I was at work, so the delivery was missed. DPD would not allow me to collect the parcel from their depot, there was no option to arrange a Saturday delivery, and I was unable to make alternative arrangements that suited my schedule. Two weeks later, I am still waiting for the machine to be re-delivered to my work address. While the issue may partly lie with the courier process, the lack of flexibility and the length of time taken to resolve the situation has been disappointing. Customer communication regarding the PIN requirement and the available delivery options could certainly be improved to prevent other customers experiencing the same difficulties.”

Helpful Report

Posted 3 days ago

Hi Steve, Thank you for your feedback, we will take your comments on board as we look to improve our service moving forward. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 1 day ago

“Reliable delivery of quality equipment at good prices”

Helpful Report

Posted 3 days ago

Hi Joerg, Thank you very much for your feedback. Best Regards The Power Tool World Team

Posted 1 day ago

“The product met my expectations and was exactly as described. The quality is very good, and I am satisfied with my purchase. The shipping was fast, and the package arrived on time. I would definitely recommend this seller and product.”

Helpful Report

Posted 3 days ago

Hi, Thank you very much for your feedback. Best Regards The Power Tool World Team

Posted 1 day ago

“Responsive company, with competitive pricing and good delivery.”

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Posted 4 days ago

Hi David, Thank you very much for your feedback. If there is anything else we can do in future to improve your experience, please reach out to www.powertoolworld.co.uk/customer-service Best Regards The Power Tool World Team

Posted 1 day ago

“excellent product and service”

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Posted 4 days ago

Hi Alistair, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Needed a couple of 5.0 ah Makita batteries- great price at PTW Next day delivery too Can’t fault the experience”

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Posted 4 days ago

Hi, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Easy to order. Quick delivery”

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Posted 4 days ago

Hi, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Very fast delivery and great price”

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Posted 4 days ago

Hi Drew, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“I think the company is good on delivery and good tools. Will buy again and recommend to everyone.”

Helpful Report

Posted 4 days ago

Hi Catherine, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 1 day ago

“Very good value and really quick delivery. Excellent supplier. I would’ve given 5 stars but I’m unable to register my item for guarantee through their site. Doesn’t work .”

Helpful Report

Posted 4 days ago

Hi Alistair, Thank you very much for your feedback. I have passed on your comments regarding guarantee registration to our team. If there is anything else we can do to improve our service in the future, please let us know by going to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 1 day ago

Power Tool World is rated 4.8 based on 45,303 reviews