Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,366 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Good website, good price, fast delivery, a completely positive experience”

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Posted 5 months ago

“First class service”

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Posted 5 months ago

“Good prices great service quick delivery can't fault them I will be using power tool world from now on”

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Posted 5 months ago

“The best online store in Uk.”

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Posted 5 months ago

“Ordered. Delivered on time. Drill is excellent. Definitely by buying off you again”

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Posted 5 months ago

“Still waiting on item to be delivered after 2 weeks.”

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Posted 5 months ago

Hi Dan, We’re really sorry you’re still waiting for your item. This isn’t the level of service we aim for. Dhl returned the parcel back to us on the 19/12. Our policy is to refund parcels returned back to us. Please accept our apology for the inconvenience and frustration caused. Thank you for your patience and feedback. Kind regards, Power Tool World

Posted 4 months ago

“First time used and no complaints Hubby will probably use again”

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Posted 5 months ago

“Delivery arrived on time. The equipment is original and exactly as described. Great quality, genuine tool. Very happy with the purchase. Thank you.”

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Posted 5 months ago

“Easy online transaction, with quick dispatch/delivery. Good communication, product a good price in the sale. Would look at Power Tool World website for any future purchases.”

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Posted 5 months ago

“Took a couple of weeks to get stock in and they only told me when I queried the order, then Fedex claim to have tried and failed to deliver it 2 days in a row but didn't leave a card so I don't have a tracking number to rearrange delivery or anything. Price was good but so far everything else not so good.”

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Posted 5 months ago

Hi, We’re really sorry to hear about the stock delay and the delivery issues with our courier. This isn’t the service we aim to provide. We’ll investigate why you weren’t given a tracking number and why the delivery attempts weren’t communicated to ensure this does not happen further. Thank you for your feedback. Kind regards, Power Tool World

Posted 5 months ago

“I've never used this company before and I found them, reliable, inexpensive, fast delivery and the product was better than I expected. Will use them again in the future.”

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Posted 5 months ago

“The process of ordering was ok but the major problem was getting the item delivered with the courier that you use. DHL were absolutely terrible and I had to chase to find my package. Definitely a minus for delivery process”

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Posted 5 months ago

Hi Lee, We’re really sorry to hear about the trouble with the delivery. This isn’t the service we aim to provide. We can see you had contacted our Customer Service team and this has now been resolved for you. Thank you for your feedback. Kind regards, Power Tool World

Posted 5 months ago

“Speedy next day delivery!! Simple order process”

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Posted 5 months ago

“Always fast dispatch, the items genuine, another happy customer here!”

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Posted 5 months ago

“I've used Power Tool World for a couple of years now and find them a great company to deal with, always competitive on price and quick to get the purchases delivered. They are my 'go to' when searching for my next tool addition.”

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Posted 5 months ago

“Nice n easy from the moment I went on the website easy to use and very quick to arrive goods packaged very well and delivered on time Thank you will be ordering on ur site again”

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Posted 5 months ago

“Excellent price and service. Very pleased with both the service and product.”

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Posted 5 months ago

“The jig looked used to me and not new,as there was a scratches on the bottom of the metal, when opening the box I seen it straight away. Pictures attached”

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Posted 5 months ago

Hi Steven, We’re really sorry to hear you received an item that looked used. This isn’t the standard of quality we aim to provide. Please can you contact us at help@powertoolworld.co.uk so our After Sales team can look into this further and resolve this with you. Thank you for flagging this with us. Kind regards, Power Tool World

Posted 5 months ago

“Great service”

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Posted 5 months ago

“HAD A PLEASANT TRANSACTION WITH THEM ....NO HASSLE”

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Posted 5 months ago

Power Tool World is rated 4.8 based on 45,366 reviews