Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,366 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Brilliant company My whole transaction was so smooth and that is how i expect it!”

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Posted 5 months ago

“Quick and easy buying experience”

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Posted 5 months ago

“Reasonable prices. And most importantly, they take care of the customer so that the order reaches them without any problems.”

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Posted 5 months ago

“Bought the DeWalt 11 inch bag as gift for my grandson looks really good quality. Power Tool World gave a good service would use again highly recommend.”

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Posted 5 months ago

“Efficient and fast service, just what I wanted.”

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Posted 5 months ago

“Great company to deal with, fast delivery and answer queries quickly”

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Posted 5 months ago

“Cost was good but delivery was slow. No answer when I phoned to ask when is was going to be delivered.”

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Posted 5 months ago

Hello Thank you for taking the time to leave a review. We're pleased to hear that you were happy with the price of your purchase, but we're sorry to hear that the delivery took longer than expected and that you were unable to get through to us when you called. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is appreciated and will be taken on board as we continue to improve our service. Kind regards, PTW

Posted 2 months ago

“The Makita jigsaw arrived on time. Have used it over the passed few days on various projects and it works well and as described on the website.”

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Posted 5 months ago

“As ordered delivered on time in good condition would definitely recommend power tool world”

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Posted 5 months ago

“they do not answer the phone when call very poor”

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Posted 5 months ago

Hi Mark, We’re really sorry to hear about the phone issue. This isn’t the experience we aim to provide. Our Phone lines have just had an upgrade following similar feedback and while we are still experiencing a higher than normal call volume we are managing to reach more customers. If you still require assistance please call or drop us an email help@powertoolworld.co.uk Thank you for your feedback. Kind regards, Team Power Tool World

Posted 5 months ago

“Great product, great price, fast delivery. Thanks”

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Posted 5 months ago

“Good company”

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Posted 5 months ago

“Excellent service with goods cheapest I found. Can recommend”

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Posted 5 months ago

“Total waste of time! Very poor service! Will not buy anything from them again! 😒”

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Posted 5 months ago

Hi Stephen, We’re really sorry to hear about your experience. This isn’t the service we aim to provide. Please drop us an email at help@powertoolworld.co.uk and we can look into your issue and offer a resolution. Thank you for your feedback. Warm regards, Team Power Tool World

Posted 5 months ago

“Very good prices and great to deal with”

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Posted 5 months ago

“Superb after sales support, they offered to replace/refund my unit but I elected to fix it myself. They also had the best price online and the delivery was fast. Thanks!”

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Posted 5 months ago

“always delivers as thay say”

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Posted 5 months ago

“great all round service and price the quality of the product excellent .. well done all”

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Posted 5 months ago

“Haven’t even received my order as DHL forged my signature and left it on my doorstep, on a busy road, that’s still an active building site 👏🏼 I am also awaiting my refund and explanation as to why it wasn’t left safe with a neighbour or taken back to the depot”

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Posted 5 months ago

Hi Rich, We’re really sorry to hear about the delivery issue and the delay with your refund. This isn’t the experience we want for our customers. We can see that this is all in hand now and resolved. Thank you for letting us know. Kind regards, Team Power Tool World

Posted 5 months ago

“Well described, always excellent priced”

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Posted 5 months ago

Power Tool World is rated 4.8 based on 45,366 reviews