Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,366 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Excellent quality and shipping . Received my item quickly. Well packaged .”

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Posted 5 months ago

“Shocking company stay well clear from power tool world buy from reputable company”

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Posted 5 months ago

Hi, We’re really sorry to hear about your experience with Power Tool World. This isn’t the service we aim to provide. We can see our Customer Care Team are in contact with you to get your issues resolved. Thank you for your feedback. Kind regards, Power Tool World

Posted 5 months ago

“В описании было free charger black Friday deal ,но по факту его не получил. Может я чего то не понял?”

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Posted 5 months ago

Спасибо за ваш отзыв. Приносим извинения за недоразумения, возникшие в связи с нашей акцией «Черная пятница». Акция касалась предложений по аккумуляторам и зарядным устройствам, и никакого полностью бесплатного зарядного устройства не было. Мы ценим ваши комментарии и пересмотрим способ информирования о наших акциях, чтобы в будущем они были максимально понятными. С уважением, Команда Power Tool World

Posted 2 months ago

“The order Was delivered with missing accessories.”

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Posted 5 months ago

Hello Oleg Thank you for your feedback. We’re glad that the issue with the missing accessories was resolved and that our goodwill gesture refund was able to address the situation. We appreciate your understanding and hope this demonstrates our commitment to resolving issues fairly and promptly. Kind regards, PTW

Posted 2 months ago

“Best price, super quick delivery, I’ll definitely use again.”

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Posted 5 months ago

“Excellent service, quality product ..DeWalt 165mm circular saw, great bit of kit. I now have the full set of Dewalt saws available also at the best possible price available in the UK.”

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Posted 5 months ago

“Very reliable prompt service. Unable to review product as it is being given as a present”

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Posted 5 months ago

“Item Not received?”

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Posted 5 months ago

Hi Craig, We’re really sorry you haven’t received your item. This isn’t the service we aim to provide. We can see that our Customer Service Team have contacted you regarding this and a resolution has been actioned. Thank you for your feedback. Kind regards, Power Tool World

Posted 5 months ago

“Fast and reliable service with pretty much unbeatable prices and quality. With possibly the widest range online”

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Posted 5 months ago

“Ordered Friday delivered Tuesday about 2pm. Good job I was in as courier arrived 2 hours earlier than text stated. No problem with Makita product, price was £35 cheaper than elsewhere. Will use Power Tool World again.”

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Posted 5 months ago

“Brilliant service, great item at a great price with great communication. Have used before and will definately use again. Thank you”

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Posted 5 months ago

“Never used this site before, but would recommend. Prices were competitive and one of my parcels never arrived. Contacted them and soon got back to me and arranged a replacement that arrived quickly.”

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Posted 5 months ago

“Good service thanks”

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Posted 5 months ago

“When deliveey went wrong- customer service could not have been more helpfull”

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Posted 5 months ago

“Powertool world is always the first place I look when I need new tools. Prices are always good & fast , efficient dispatch with next day delivery.”

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Posted 5 months ago

“Never received the parcel, spoke to customer service and they just gave a refund instead of trying to sort out delivery.”

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Posted 5 months ago

Hi, We’re really sorry to hear you didn’t receive your parcel and that the refund was issued, we can see that there was a delivery issue in your area with our courier. This isn’t the service we aim to provide and our Customer Care Team have been in contact with you to discuss this. Thank you for your feedback. Kind regards, Power Tool World

Posted 5 months ago

“Great reliable supplier with competitive pricing and a great back up service. Now our go to tool supplier for Metabo!”

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Posted 5 months ago

“Useless. Wouldn’t use again. Very disappointed”

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Posted 5 months ago

Hi Kath, We’re really sorry to hear you were disappointed with your experience. This isn’t the level of service we aim for. We can see that a member of our Customer Care Team has been in touch to get this resolved. Should you have any further issues please do not hesitate to contact us. Thank you for your feedback. Kind regards, Power Tool World

Posted 4 months ago

“Always good products with competitive prices”

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Posted 5 months ago

“Fantastic tool”

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Posted 5 months ago

Power Tool World is rated 4.8 based on 45,366 reviews