Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 44,780 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Smooth, efficient service, thank you Power Tool World.”

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Posted 7 months ago

“Power tool world we're a pleasure to deal with.”

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Posted 7 months ago

“Great deal. Easy to order on website. Arrived in time. Perfect. Good job.”

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Posted 7 months ago

“Perfect item and the cheapest I could find plus from order to delivery spot on”

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Posted 7 months ago

“Very good 5 stars”

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Posted 7 months ago

“Good service and delivery firm kept me informed when it was due to arrive.”

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Posted 7 months ago

“Very good price and quick delivery. PTW also mix and match tools with cases thus saving the need to buy extra chargers, but one still gets a case. When registering for the 3 year extended guarantee, the tool did not have all the information such as manufacturing date or serial number which I find a bit strange.”

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Posted 7 months ago

“Light and easy to handle very good with speed control.”

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Posted 7 months ago

“Ordered Dewalt Saw Table - sent 110 instead of 240v. Return was a nightmare taking almost 3 weeks with two failed pick ups. PTW admitted their courier service was dreadful. Lost two jobs with the delay and PTW did not consider compensation for their multiple failures. Won’t be using this company ever again as totally unreliable from warehouse picking the items to delivery. It’s just not worth the stress and aggravation.”

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Posted 7 months ago

Hello Robert We can see that this was a nightmare from the start for you and for this we do apologise. This is most defiantly not the experience we want for our customers. Your replacement was dispatched on the 02/09 and delivered - Signed for by Robert on Wednesday 03rd September 2025 at 11:06 without issue. Kind Regards PTW

Posted 7 months ago

“Made 3 purchases of Makita twin drills over time DLX2108JT. Arrived in perfect condition with security band.”

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Posted 7 months ago

“Great service delivered by rocket ship”

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Posted 7 months ago

“Fast at delivering of quality goods at a competitive price.”

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Posted 7 months ago

“Excellent Tool site. Quick efficient service.”

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Posted 7 months ago

“Products delivered damaged. Return appears to have been lost. I’m over 2 weeks after placing my order and still don’t have the products I paid for. Rubbish”

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Posted 7 months ago

Hello Tim We are so sorry to hear of the issues you have faced with our courier. This is not the service we expect or accept from our courier and we will be following this up with our Accounts Manager. I can see that your replacement has been dispatched and should be with you tomorrow 11/09. Kind Regards PTW

Posted 7 months ago

“Nice tool, does the job and on time.”

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Posted 7 months ago

“On the ball as usual…ordered ..shipped and delivered as expected.”

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Posted 7 months ago

“Great item very good service”

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Posted 7 months ago

“Excellent company to deal with very efficient great delivery times and when I have needed to speak to someone very helpful can not fault”

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Posted 7 months ago

“Brilliant service”

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Posted 7 months ago

“Good price and I’m happy with the impact wrench , delivered on time too. Thanks , will use you again!”

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Posted 7 months ago

Power Tool World is rated 4.8 based on 44,780 reviews