Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,409 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 6 months ago

“Efficient, quick delivery and I would recommend!”

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Posted 6 months ago

“I have bought several Makita tools from PTW. However, the latest, a DUH507 hedge trimmer was a bit disappointing. The slightly battered box it came in was obviously a kit box with the battery and charger taken out. That alone would not have been an issue but the production date 2023.2 showed it was nearly three years old. I was able to register it with Makita for warranty but it is annoying that it was sold as new when it obviously was not. It will not get used that often so hopefully all will be ok but in future I will not necessarily be treating PTW as my “Go To” when purchasing new tools.”

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Posted 6 months ago

“Good communication and speedy delivery”

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Posted 6 months ago

“Delivery was a bit longer than the 2-3 days advised but did not cause me any problems.”

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Posted 6 months ago

“Best prices, next day delivery. Class”

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Posted 6 months ago

“The Makita blower is fine what I expect from Makita. Power Tool World on the other hand failed this time. Not the first time I've bought tools here. I did not get next day delivery when I paid for it and in time for next day. Least I could of got was a reimbursed delivery charge which was peanuts but good for customer satisfaction.”

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Posted 6 months ago

Hi John, We’re really sorry the next-day delivery didn’t meet your expectations and that the delivery charge wasn’t reimbursed as hoped. This isn’t the service we aim to provide. We’ll review your order and delivery process with our courier to prevent this in the future. If you can share your order number, we’ll look into it promptly. Thank you for your feedback. Kind regards, Power Tool World

Posted 6 months ago

“Great service 10/10”

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Posted 6 months ago

“They did exactly as promised, great price and prompt delivery Would certainly use again”

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Posted 6 months ago

“Excellent company to purchase from, very competitive prices,quick delivery very highly recommend”

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Posted 6 months ago

“Fast delivery very good service would use this company again without hesitation.”

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Posted 6 months ago

“Spoke to them about the battery and warranty, were very helpful.”

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Posted 6 months ago

“Everything went well it's exactly what you need, no fuss nonsense that what everyone needs right”

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Posted 6 months ago

“Good company. Does a good job and on the one occasion there was a problem it was sorted very quickly and with minimal input from me .”

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Posted 6 months ago

“Great service and great prices. I definitely recommend checking out Power Tool World.”

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Posted 6 months ago

“Responding to emails a week later and not being able to contact anyone via phone is not great for customer service. Although items were received (eventually) I would think twice about using PTW again.”

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Posted 6 months ago

Hi Craig, We’re really sorry for the delay in replying and the trouble contacting us. This isn’t the experience we aim to provide. We’ll review our communication time frames. We thank you for your feedback. Kind regards, Power Tool World

Posted 6 months ago

“Ordered a Makita drill driver twin pack, arrived the next day, best price on the web. Very happy”

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Posted 6 months ago

“Very good price , and a quick delivery service , highly recommend.”

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Posted 6 months ago

“Although when I received the tool from PTW there were some accessories missing. I fed this back to PTW and there addressed the problem promptly with no issues, the missing parts arrived 2 days later. Very good customer service.”

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Posted 6 months ago

“Bought off these guys a good few times the best online”

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Posted 6 months ago

Power Tool World is rated 4.8 based on 45,409 reviews