Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,619 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Dewalt power drill delivered in quick time and it’s just what I expected.”

Helpful Report

Posted 1 month ago

Hello Clive, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Good price and fast delivery”

Helpful Report

Posted 1 month ago

Hello Rachael, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Delivered early. Thanks.”

Helpful Report

Posted 1 month ago

Hello Bill, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Item turned up on time, as described and without any hassle. 100% would use again and recommend.”

Helpful Report

Posted 1 month ago

Hello Shane, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Order the pads paid for next day delivery came when they said they should excellent service”

Helpful Report

Posted 1 month ago

Hello Robert, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Good price and very fast delivery. A1***** very pleased 👍”

Helpful Report

Posted 1 month ago

Hello Clive, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Competitive price. Good communication. Quick delivery.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Perfect purchase, All Good.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Next day delivery and cheapest that I found”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Nice quick delivery.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“The tool is very good however the instruction booklet is poor and doesn’t actually give simple how to set up and use.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Right tools at the right price. Delivered when promised.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“First class company, fantastic range of power tools and hand tools all very competative prices, quick delivery.”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“I do not need to repeat myself”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Great company to deal with fast delivery and all ways comes well packed”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Fantastic service from web to warehouse to our house. Highly recommended. Power Tool World have, with our first order, given us the tools we need to build our confidence in our build!!”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“I selected a 10.8v Makita set that was in my basket on the PTW website and proceeded with the purchase. Unfortunately the item delivered was an 18v Makita set that I already owned. I checked the order details and I had placed the order for the 18v Makita set, my bad for not checking. In my defence how did the item I added to my basket change. I contacted PTW and was told I would need to pay for the return postage for incorrect purchase and would receive points to purchase future mechadise from PTW as PTW do not provide full refunds. I have contacted PTW to resolve the situation. I have spoken and emailed staff that have tried to assist me but there was nothing they can do. Due to the situation I was unable to purchase the item elsewhere as I now have £270 of points with PTW to spend that I'm now awaiting to be issued. The customer service has been very good but the no refund policy has caused me an inconvenience.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for your review, we are sorry you have had a negative experience. I can see our team working on your return, suggested the account credit, rather than a refund so that they could issue the correct product to you quickly and save you having to wait for a refund and rebuy separately. We are sorry we have not been clear at explaining why we offered this to work in your benefit. We will provide feedback to our team on how we could be clearer. Thank you very much for your feedback, it helps us improve what we are doing. Kind Regards Power Tool World

Posted 1 month ago

“Great customer service no problem with a replacement pressure washer when I discovered a assembly fault , despite me using the machine for a total of 20 hours they insisted I received a brand new correctly assembled unit , what a brilliant outcome”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Excellent service and delivery.”

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Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

“Exellent as always, fast delivery and exellent service”

Helpful Report

Posted 1 month ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 1 month ago

Power Tool World is rated 4.8 based on 46,619 reviews