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Power Tool World Reviews

4.8 Rating 43,959 Reviews
97 %
of reviewers recommend Power Tool World
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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 1 month ago
I have to disagree with you there, I thought the service I received was perfect, from the initial order through the shipping process to the delivery and finally the quality of the item was PERFECT rgds Steve.
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Posted 1 month ago
Great deal on the saw I bought and a great company to deal with
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Posted 1 month ago
This was delayed due to packaging damage, received but missing both inflator & charger, investigation ongoing currently, really not impressed, I shouldn’t be receiving a review request on something Powertool world should know I haven’t received!!
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Posted 1 month ago
Hi Darren, We’re really sorry. This isn’t the experience we aim to provide. We’re looking into this with urgency to resolve it as quickly as possible. Thank you for your patience. Kind regards, Power Tool World
Posted 1 month ago
Great price, prompt delivery. Will use again.
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Posted 1 month ago
Very prompt delivery comms and service
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Posted 1 month ago
Still havent recieved my items!
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Posted 1 month ago
Hi Thomas, We’re really sorry you haven’t received your items yet. This isn’t the experience we aim to provide. We can see that one of our agents are assisting with getting this matter resolved for you. Thank you for your patience. Kind regards, Power Tool World Team
Posted 1 month ago
Great value,well packaged and very fast delivery
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Posted 1 month ago
Will not use this company again. Delivery was very late and customer service was largely absent. There are much better companies to use which are more reliable and have first class customer service response.
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Posted 1 month ago
Hi Barry, We’re really sorry for the late delivery and the lack of customer service. This isn’t the experience we aim to provide. Thank you for the feed back, We’ll review our delivery and support processes. Kind regards, Power Tool World Team
Posted 1 month ago
Not the first time I have bought from this seller and won’t be the last.
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Posted 1 month ago
Easy to use online order hassle free and fast delivery I received it next day what else do I need to say
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Posted 1 month ago
Great service and very fast delivery...
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Posted 1 month ago
Excellent prices, fast delivery, what's not to like?
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Posted 1 month ago
They send the tools out very quickly and are very helpful
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Posted 1 month ago
I can't fault the tools or the speed of delivery. Excellent. However, if you do happen to have an enquiry of have to send something back, the telephone does not get answered. I only hope they had staff on holiday or off sick at the time I was ringing up, because if its like that all the time... it is very poor service for such a well advertised company.
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Posted 1 month ago
Hi Collin, We’re really sorry the telephone contact wasn’t ideal and that you found the service lacking there. While the tools and delivery speed are important, timely help when you need it is also essential. We’ll review our phone access and ensure we improve this for future inquiries. Thank you for your feedback. Kind regards, Power Tool World
Posted 1 month ago
great prices and fast delivery
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Posted 1 month ago
Fast and quality service, thank you 👌
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Posted 1 month ago
Very good company to buy from,very good prices
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Posted 1 month ago
Good price
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Posted 1 month ago
Fantastic. Quick delivery. Fantastic price. Great choice of products.
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Posted 1 month ago
Power Tool World is rated 4.8 based on 43,959 reviews