Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,331 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was good, the delivery was fast, and it was easy to buy from the website.”

Helpful Report

Posted 1 month ago

“Received my makita dc18rc charger in 3 days from ordering, in perfect condition, but no instructions in the box”

Helpful Report

Posted 1 month ago

“Order it two days later it was there”

Helpful Report

Posted 1 month ago

“First time ordering tools from them.It was there in a couple of days”

Helpful Report

Posted 1 month ago

“Power Tool World should not use DPD. They did not deliver to my address and I had to collect from a post office MILES away PTW did not reply to my message as I could not get through on the phone, so wont buy from them again due to poor delivery.”

Helpful Report

Posted 1 month ago

“Power tool world has a good and easy to use web site. Delivery is fast with updates on arrival times.”

Helpful Report

Posted 1 month ago

“Easy to buy from. Easy to deal with”

Helpful Report

Posted 1 month ago

“I am very disappointed with the customer service I have received!! The lawn mower arrived on time, which was good; however, after discovering a crack in the body of the mower, I contacted the company to request an exchange. Unfortunately, their phones are not being answered, and the email I sent took four days to receive a very generic response that did not resolve my issue. I emailed them again with my exchange request a, which was eventually granted. I posted the lawnmower back the next day once they emailed me a label and now I was told I need to wait another 14 days before the exchange will be sorted. If its longer, they asked me to contact them again to remind them. 11 days in after the intial contact and now onto another 14days of waiting... possibly more”

Helpful Report

Posted 1 month ago

“Ease of ordering and cost was good and cheaper than elsewhere”

Helpful Report

Posted 1 month ago

“Right tool works well”

Helpful Report

Posted 1 month ago

“Very good price and quick delivery”

Helpful Report

Posted 1 month ago

“Great prices, fast service, no complaints, have used for further orders”

Helpful Report

Posted 1 month ago

“Great price, fast delivery perfect”

Helpful Report

Posted 1 month ago

“You have asked me to write a review whilst trying still to resolve an issue with my order, which still hasn’t been received by me! Your courier claims to have delivered the parcel and it was signed for by me. No one was at home to receive it the time the message from DHL. I then received a picture of it outside my front door, I then ask myself why would someone sign for thier parcel and leave it at the door?? I have emailed you 3-4 times now just the automated response Still waiting patiently”

Helpful Report

Posted 1 month ago

“Competatively priced”

Helpful Report

Posted 1 month ago

“Ordered a set of pliers from Power Tool World as they were very well priced and offer next day delivery if ordering by 7pm; very useful. Unfortunately, DHL let them (and me) down so I had to contact PTW's customer services and they were very helpful. Overall, fantastic.”

Helpful Report

Posted 1 month ago

“Fast delivery”

Helpful Report

Posted 1 month ago

“Very fair prices delivered on time would definitely use them again Spot on”

Helpful Report

Posted 1 month ago

“Great communication. Great price. Super fast dispatch. Great job. Thanks Power Tool World.”

Helpful Report

Posted 1 month ago

“I WOULD LOVE TO WRITE A REVIEW IF MY ORDER AND PAYMENT OF THE 31 MARCH 2026, BUT SADLY IT HAS NOT ARRIVED. i HAVE REPEATEDLY EMAILED YOU AND DPD, BUT OF NO AVAIL!”

Helpful Report

Posted 1 month ago

Power Tool World is rated 4.8 based on 45,331 reviews