Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.84

4.8 Rating 43,965 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“First class service, found many items that are otherwise not able to purchase elsewhere. Speedy delivery and always found couriers very good “5 star to them””

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Posted 1 month ago

“Great service, thanks.”

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Posted 1 month ago

“I have used power tool world a few times now and find them excellent and very fast with posting your items out. I wish they would use a different delivery company though, they are not good around here.”

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Posted 1 month ago

“I’ve been waiting for my parcel since the beginning of the week and it still hasn’t arrived. It would really be a good idea to change your delivery team.”

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Posted 1 month ago

Hello Andrei, We apologize for the inconvenience you're experiencing with your delivery. Your feedback is important to us, and we understand how frustrating waiting for a package can be. We're actively looking into our delivery processes to ensure improvement in the future. Thank you for your patience and understanding. Warm regards, Power Tool World

Posted 1 month ago

“Good company great choice and price.”

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Posted 1 month ago

“Their Web site boasts next day delivery if ordered before 7pm. It should say next 3-5 days!!!!!!!”

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Posted 1 month ago

Hello Roger, We apologize for the inconvenience regarding your delivery expectations. Your feedback is invaluable, and we are actively working to improve our estimated delivery timelines to avoid such confusion in the future. Thank you for bringing this to our attention. Warm regards, Team Power Tool World

Posted 1 month ago

“Good value and speedy delivery.”

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Posted 1 month ago

“Great price & delivered on the delivery time. Definitely use again 5 stars”

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Posted 1 month ago

“Always good on pricing Quick delivery”

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Posted 1 month ago

“Items arrived on time and in perfect order.”

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Posted 1 month ago

“Good products. Took 6 days longer than delivery was supposed too tho”

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Posted 1 month ago

Hello J, Thank you for your feedback and for letting us know about the delay in delivery. We understand how important timely shipping is and we're sorry that your order took longer than expected. Your experience helps us improve, and we'll work hard to ensure more reliable delivery times in the future. Take care, Team Power Tool World

Posted 1 month ago

“I bought the MAKITA WST05 Portable Mitre Saw Stand With Trolley Function it arrived on the day they said it would and I’m very happy with my purchase”

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Posted 1 month ago

“Always very good prices and great customer service”

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Posted 1 month ago

“For all the extras that you searched for, you found the right place. Quality first class, likewise delivery. Very helpful staff. All packaging secure, and couriers very good. Recommend every time.”

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Posted 1 month ago

“Item was the correct price, delivered very quickly, well packed. Good invoicing and communication.”

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Posted 1 month ago

“I ordered and paid for next day delivery within the correct time frame, it machine did not turn up the next day nor did it leave the warehouse. I then phoned on day 3 from ordering to ask where my order was, I spoke with Lisa who was very apologetic and put it on the next days delivery (thursday). The machine again was not dispatched the next day !! I then spoke to Lisa again who was really apologetic but I explained to her I have had labour on site waiting to use this special chasing tool I have purchased !! so we are now 3 days behind on the job at my expense. The machine then finally arrived on the Friday. I will not be reimbursed for the labour I sent to site to carry out the chasing works ! That was my issue, I usually go to ITS but you guys were better priced with next day delivery and is why I edged towards yourself. It may have been a freak incident however you must understand from my side”

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Posted 1 month ago

Hello, We sincerely apologize for the issues you faced with your order and the delays that occurred. We completely understand the frustration and the impact this has had on your project. Your experience is not what we strive for, and we appreciate you bringing this to our attention. We will certainly take your feedback on board to improve our processes moving forward. Thank you for your understanding. Best wishes, Team Power Tool World

Posted 1 month ago

“Excellent price and prompt delivery - all you can ask for!”

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Posted 1 month ago

“Very good dealings”

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Posted 1 month ago

“Easy to order fast delivery good customer service”

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Posted 2 months ago

“Quick and efficient service.”

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Posted 2 months ago

Power Tool World is rated 4.8 based on 43,965 reviews