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Power Tool World Reviews

4.8 Rating 44,674 Reviews
97 %
of reviewers recommend Power Tool World
Read Power Tool World Reviews
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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
Responsive customer service, speedy delivery, great prices.
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Posted 2 months ago
Very good prompt service, prompt delivery.
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Posted 2 months ago
Dealt with power tool world a few times now very competitive prices and quick delivery.
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Posted 2 months ago
Good service 5*
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Posted 2 months ago
As always with power tool world, great service, fast delivery competitive pricing
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Posted 2 months ago
Great service, fast delivery, reasonable prices
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Posted 2 months ago
Arrive super fast very happy with the purchase and PTW
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Posted 2 months ago
Delivery On time and is charging battery ok
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Posted 2 months ago
Thanks for your feedback. We’re glad to hear the delivery was on time and the battery charging is okay. If you need any further help with the tool, please let us know and we’ll be happy to assist. Kind regards, Power Tool World Team
Posted 4 weeks ago
Powertools customer service was second to none and came back to me reagrding shipping etc on the same day, looking forward to doing business with them again.
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Posted 2 months ago
Ordered a DeWalt 2nd fix nailer, cheapest online and delivered in a timely manner. All in all a good service, will be coming back!
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Posted 2 months ago
Great price and great choice of gear
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Posted 2 months ago
Never received my goods. I tried to contact them by phone but their system doesn’t actually work! You can’t select an option. Emailed and they also didn’t get back to me within the time they stated. Ended up getting a refund.
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Posted 2 months ago
Hi Karl, We’re sorry to read your review and for the inconvenience caused. Your order was dispatched on time from our warehouse, however unfortunately the parcel was lost within the courier’s network while in transit. As soon as this was confirmed, we arranged for a refund to resolve the matter. We also apologise if you experienced difficulty contacting us and for any delay in responses. Your feedback is appreciated as we are always looking to improve our communication and service. We’re sorry again for the issue with the delivery and appreciate your patience while it was being resolved. Kind regards, Team Power Tool World
Posted 1 month ago
Great job! Would use again!
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Posted 2 months ago
Competitive prices, good range, delivered on time. Follow-up email exhorted me to register my Makita product(s), tho' if it had been obvious (it wasn't, to me at least) how to register them sooner, I'd have done it sooner. PTW doesn't show up on the Makita Website until you insert their over-arching trading name. Then it does, as PTW, not the trading name. A glitch I could do without as it took longer than necessary to register my purchase.
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Posted 2 months ago
Great service everything was as described order process very easy and it arrived on time
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Posted 2 months ago
Despatched as expected, product at a competitive price.
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Posted 2 months ago
Just what I needed
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Posted 2 months ago
Easy to order, delivered when they said despite awful weather. Will be buying from them again.
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Posted 2 months ago
Excellent service and best price.
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Posted 2 months ago
Very good service cheers
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Posted 2 months ago
Power Tool World is rated 4.8 based on 44,674 reviews