Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,027 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Postman Pooch 5 star review on 28th March 2026

652

Anonymous

Anonymous // 01/01/2019

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“Cake good quality”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Basil, Thank you for the fantastic review! We're so glad to hear that you enjoyed the cake quality. It means a lot to us knowing our furry friends are loving our treats. If you ever need anything else, don't hesitate to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“Very quick service and great choice of products”

Postman Pooch 5 star review on 14th April 2025

Helpful Report

(Nelson) - Posted 1 year ago

Hi Kerry, Thank you for the fantastic review! We're so glad you found our service quick and enjoyed the variety of products we offer. Your satisfaction means the world to us! If you ever need anything else, feel free to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“Great service, good selection of very reasonably priced items and reliable delivery.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Victoria, Thank you so much for your fantastic review! We're delighted to hear that you appreciated our service and found our selection to be both good and reasonably priced. Your support means a lot to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. Best wishes, The Postman Pooch Team

Posted 1 year ago

“Quick delivery, the group was very helpful on choosing treats for my pooches and all 3 love the treats”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Joanne, Thank you so much for your fantastic feedback! We're delighted to hear that our team was able to help you choose the perfect treats for your pooches and that all three of them are loving them. Quick delivery is something we strive for, so it's great to know we hit the mark! If you ever need assistance again, feel free to reach out! Wags and woofs, The Postman Pooch Team

Posted 1 year ago

“Good choice for my German shepherd he loves his treats”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Rosie, Thank you for the fantastic review! We’re so happy to hear that your German shepherd loves his treats. It’s always a joy to know our products bring happiness to furry friends. If you ever need anything else or have more feedback, feel free to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“Great choice of products for a birthday box! Rock loved every treat and toy! Great idea, good value for money and will definitely be back!”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Jessica, Thank you so much for your amazing review! We're thrilled to hear that Rock loved every treat and toy from the birthday box. It's wonderful to know you found our selection and value to be just right for your special occasion. We can't wait to welcome you back for more fun products in the future! Best, The Postman Pooch Team

Posted 1 year ago

“Our toy poodle loved his hamper! Well worth it. Thank you!”

Helpful Report

(Nelson) - Posted 1 year ago

Hi there, Thank you so much for the amazing review! We're thrilled to hear that your toy poodle loved the hamper. It truly warms our hearts to know that our products bring joy to your furry friend. If you ever need anything else, don't hesitate to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“Absolutely fantastic cake over the moon with it delivered promptly overall really happy and bella and her two sisters loved the cake.”

Postman Pooch 5 star review on 4th April 2025

Helpful Report

(Nelson) - Posted 1 year ago

Hi Darren, Thank you so much for the incredible review! We're over the moon to hear that you and Bella, along with her sisters, loved the cake. It's always our goal to deliver joy and deliciousness to our furry friends. If you need anything else in the future, don't hesitate to reach out! Best wishes, The Postman Pooch Team

Posted 1 year ago

“Lovely cake and packed really thoughtfully. The card and candle were nice touches. As our dog is now 14 we may not have another birthday to celebrate so we wanted this to be special, and she LOVED the cake. Whilst it is small, it is full of ingredients and they really dont need much at all. It will last for days. Thank you.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Louise, Thank you so much for your heartfelt review! We're delighted to hear that you found the cake lovely and enjoyed the thoughtful touches like the card and candle. It's truly special that you made this birthday meaningful for your beloved dog. We appreciate your kind words about the quality and longevity of our cakes. If you ever need anything else in the future, please don't hesitate to reach out. Warm wishes, The Postman Pooch Team

Posted 1 year ago

“My doggie loved it”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Maria, Thank you for your amazing review! We're so happy to hear that your doggie loved the treats. It always brings us joy to know that our furry friends are enjoying what we offer. If you need anything else or have more pups to pamper, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“I was so pleased with the birthday box I got for my dog with a good variety of toys and treats with also a birthday card addressed to her which was a lovely touch”

Postman Pooch 5 star review on 1st April 2025

Helpful Report

(Nelson) - Posted 1 year ago

Hi Claire, Thank you for the delightful review! We're thrilled to hear that your dog loved the birthday box and that you appreciated the variety of toys and treats. The personalized birthday card is indeed a special touch, and we're glad you liked it! If you ever need anything else for the furry celebrations, just let us know! Best wishes, The Postman Pooch Team

Posted 1 year ago

“Treats arrived quickly. Dogs love them.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Mim, Thank you for your amazing review! We're so happy to hear that your dogs love the treats and that they arrived quickly. It makes our day to know our furry friends are enjoying what we have to offer! If you need anything else in the future, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“The items in the birthday box really are lovely but not exactly as per the contents on the website. That is the only reason I didn’t give full marks. The dog popcorn was not included.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Louise, Really sorry about the missing popcorn! I’ve passed this on to our team, and it’s now being packed and sent out today for you. Thanks for your patience, and if there’s anything else I can help with, just let me know.

Posted 1 year ago

Hi Louise, Thank you for your feedback! We're delighted that you enjoyed the items in the birthday box, but we’re sorry to hear that the dog popcorn was missing. We strive for accuracy and will certainly take your comments into account to improve our offerings. If there's anything else we can do for you, please let us know! Best, The Postman Pooch Team

Posted 1 year ago

“Arrived quickly, great selection and good quality”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Jack, Thank you for the amazing 5-star review! We're delighted to hear that you had a great experience with our quick delivery, selection, and quality. It's always our goal to provide the best for our customers and their furry friends. If you ever need anything else, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“The purchase was very easy and straightforward and was delivered promptly. I could not ask for more.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi David, Thank you for the amazing review! We're delighted to hear that you found the purchase process easy and that your order was delivered promptly. Your satisfaction is our top priority! If there's anything more we can help you with, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“Lovely little doggy cupcake for daughters dog and eaten quickly so must taste good!!”

Postman Pooch 5 star review on 24th March 2025

Helpful Report

(Nelson) - Posted 1 year ago

Hi Jackie, Thank you for the lovely review! We're so happy to hear that the doggy cupcake was a hit with your daughter's pup and that it was devoured quickly! It’s always great to know our treats are enjoyed by furry friends. If you ever need more goodies in the future, feel free to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“The shoe toy is great and our dog loves it. The cupcake went down a treat! Excellent gift box. Very nice service and delivery was good.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Dominic, Thank you for the amazing review! We're thrilled to hear that your dog loves the shoe toy and enjoyed the cupcake. It's great to know that you were pleased with the gift box, as well as our service and delivery. If you ever have any questions or need assistance, feel free to reach out! Best, The Postman Pooch Team

Posted 1 year ago

“My dog scoffed his full cake would definitely get him it again”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Maggie, I’m really sorry about the delay with Royal Mail—unfortunately, these things can happen from time to time and are sadly out of our control. I’ve checked the tracking and can see your parcel was delivered today, and I’ve also refunded your postage for you. If there’s anything else I can help with, please don’t hesitate to let me know. Best regards, Ben

Posted 1 year ago

Hi Maggie, Thank you for the amazing review! We're thrilled to hear that your dog loved his cake so much! It makes us so happy to know our treats bring joy to your furry friend. If you ever need more goodies, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“Got a custom birthday box and it looks adorable, can't wait to open it with them”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Bethany, Thank you so much for your lovely review! We're absolutely delighted to hear that you found the custom birthday box adorable. It sounds like it’s going to be such a special moment when you open it with your furson! If there's anything else we can assist you with, just let us know! Best, The Postman Pooch Team

Posted 1 year ago

“Having five dogs it’s fun finding treats that they all like, so we are working our way through the 100 treat box and so far so good they are going down well.”

Helpful Report

(Nelson) - Posted 1 year ago

Hi Susan, Thank you so much for your lovely review! We're so happy to hear that your five dogs are enjoying the treats from the 100 treat box. It's wonderful to know they're all getting their paws on something special! If you ever need more recommendations or have any questions, feel free to reach out! Best, The Postman Pooch Team

Posted 1 year ago

Postman Pooch is rated 4.8 based on 2,027 reviews