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Postman Pooch Reviews

4.8 Rating 1,943 Reviews
96 %
of reviewers recommend Postman Pooch
Company Reviews Product Reviews
1,870
 Metrics Info
4.8
Based on 1,943 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Elayne Arstall-Jones
Verified Buyer
“I sent this to my friend for his dogs birthday . He said it was fabulous and sent Digby II to a happy frenzy”
Helpful Report
(Nelson) - Posted 1 year ago
Anonymous
Verified Buyer
“My puppy absolutely loved the cake that was bought for him.”
Helpful Report
(Nelson) - Posted 1 year ago
Rebecca Dossor
Verified Buyer
“I used postman pooch last year for my dogs 4th birthday, it was brill, so used them again this year, ordered a birthday box and a cake, cake was £13, received the box, never received the cake, have asked for a refund 3 times via e Mail, no reply or refund, very disappointed”
Helpful Report
Posted 1 year ago
Hi Rebecca, I’m truly sorry to hear about your experience. After reviewing our support tickets, we couldn't find any support tickets related to this issue. However, we want to make this right for you! Please reach out to us at support@postmanpooch.zendesk.com, and our customer service team will be happy to assist with a refund or replacement. Thank you for bringing this to our attention. Postman Pooch
Posted 1 year ago
Naomi Puig
Verified Buyer
“brilliant items and great service. they even threw in a freebie!! really pleased and will be ordering again.”
Postman Pooch 5 star review on 30th August 2024
Helpful Report
(Nelson) - Posted 1 year ago
Keith Seymour
Verified Buyer
“Always good”
Helpful Report
Posted 1 year ago
Gill Samson
Verified Buyer
“Brilliant service and product”
Helpful Report
(Nelson) - Posted 1 year ago
Anonymous
Verified Buyer
“My dog really enjoyed the toys and treats he got in his birthday box”
Helpful Report
Posted 1 year ago
Jackie Haggerty
Verified Buyer
“Chose a few individual packets of treats. Delivered quickly and well packed. Great service!”
Helpful Report
Posted 1 year ago
David Pocock
Verified Buyer
“Great product !!!”
Helpful Report
Posted 1 year ago
Laura Pakes
Verified Buyer
“Excellent service!! Toys and parcel delivered really quickly and would absolutely use again:)”
Postman Pooch 5 star review on 25th August 2024
Helpful Report
Posted 1 year ago
Meeyah Elizabeth
Verified Buyer
“Lovely little box ❤️”
Postman Pooch 5 star review on 23rd August 2024
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great looking and tasting (apparently) cake - the first cake type treat that she’s ever wanted to eat! One very satisfied customer!”
Postman Pooch 5 star review on 22nd August 2024 Postman Pooch 5 star review on 22nd August 2024
Helpful Report
Posted 1 year ago
Rowena Ford
Verified Buyer
“Very pleased with the birthday box”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Our dog loves his birthday box with its assortment of treats and soft toys and delivery is always prompt. However this time we were disappointed as we received another dog’s birthday card. Fortunately our dog was oblivious (as he can’t read!!!!) but this would have been awkward if we had been sending this as a gift to another dog. Otherwise, the box was perfect.”
Helpful Report
Posted 1 year ago
Susan Andrews
Verified Buyer
“Excellent service and fantastic products, Willow agrees too 😁”
Postman Pooch 5 star review on 19th August 2024
Helpful Report
Posted 1 year ago
Andrew Tsang
Verified Buyer
“Arrived on time, Dawnie loved the cake very much!”
Helpful Report
Posted 1 year ago
Aaron Hardie
Verified Buyer
“My dog loved the cake”
Helpful Report
Posted 1 year ago
Miss Danielle Power
Verified Buyer
“She loved her cake 🎂 🥮 🍥 🥞 🧁 🍰”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Original box got lost in transit but resolved extremely quickly and box itself was perfect”
Helpful Report
Posted 1 year ago
Lucy Haigh
Verified Buyer
“I absolutely love this idea, what a cute box! My boy loved it ♥️”
Helpful Report
Posted 1 year ago
Postman Pooch is rated 4.8 based on 1,943 reviews
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