Post-a-Rose Reviews

Name: Post-a-Rose
Rating: 4.67

4.7 Rating 3,002 Reviews

93 %

of reviewers recommend Post-a-Rose

Company Reviews

Metrics

Info

4.7

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

Visit Website

Phone:

01624 662410

Email:

admin@post-a-rose.com

Post-a-Rose 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive ordered 4 times from post-a-rose and the first 3 orders were great, sadly the last one was very disappointing, so much so I've now gone elsewhere.”

Helpful Report

Posted 3 years ago

“Purchased sunflowers a few times but unfortunately this last buy was disappointing. The flowers never opened fully and although my partner knows how to look after them well they determinated quickly. My surprise for my other half was a let down this time.”

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Posted 4 years ago

“Did not last as long as I would of expected for the price.”

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Posted 4 years ago

“The beautiful flowers arrived a day late. This was close to a disaster that was only averted by my friend waiting at her live-in place of work for an extra half day until they arrived. Not amused!”

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Posted 4 years ago

“Late delivery”

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Posted 4 years ago

“BEWARE when entering messages for the card as the website accepts more characters than they can actually print. This happened to me and they rang me up to take the message over the phone and misheard what I said. I asked for confirmation of my message to which customer service unhelpfully said "yes" we've written your message. But they wrote the wrong message down. This could have been avoided if they followed up with confirmation email. Customer service needs training. They reluctantly refunded me £2.10. Flowers were fine, delivery was quick. Dont expect much help if things go wrong.”

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Posted 4 years ago

“They arrived on time , but only contained Carnations and Gysophilia apparently.... not a rose in sight.”

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Posted 4 years ago

Hello, Thank you for your review and for bringing this to our attention. Our Perfect Pinks do comprise of a selection of carnation blooms complimented of gypsophila. Unfortunately they do not include roses. Feel free to contact us customerservice@post-a-rose.com and we will more than happy to discuss this further. Thanks, Customer Services Post-A-Rose

Posted 4 years ago

“I ordered sunflowers in plenty of time to be delivered to my daughter on her birthday (7 January) as she lives across the country from me, but they didn’t arrive until the next day. When I placed the order it gave me the option of 7 January as a delivery date. If I had known this was not going to be possible I would have gone elsewhere. I emailed to say I was disappointed as I would not trust ordering from this company again, but to date I haven’t even got a response to my message.”

Helpful Report

Posted 4 years ago

Dear Jackie, Thank you for your review and for bringing this to our attention. Due to the current situation with Covid there have been delays with the delivery process so we apologise for the inconvenience caused. Feel free to contact us at customerservice@post-a-rose.com and we can put this right. Kind regards, Customer Services Post-A-Rose

Posted 4 years ago

“Was a bit disappointed as I specifically ordered YELLOW roses but PEACH ones were actually delivered.”

Helpful Report

Posted 4 years ago

Hi Margaret, thanks for your review. We are disappointed that your roses did not arrive as you would have expected. Feel free to contact us at admin@post-a-rose.com and we can put this right. Customer Services Post-A-Rose

Posted 4 years ago

“The roses were quite open when they arrived perhaps because Royal Mail delivered when no one in and they could not be collected from the sorting office until the following day. They only lasted 4 days which was disappointing.”

Helpful Report

Posted 4 years ago

Hi Neil Thank you for taking the time to supply a review and bringing this to our attention. We always strive to ensure that our flowers arrive in the best possible condition .Please accept our sincere apologies that the product wasn’t as special as we were expecting. Please send us an email via customerservice@post-a-rose.com and we will be more than happy to put this right. Thanks, Nathan

Posted 4 years ago

“Delivery came on time and flowers lasted for over 2 weeks. However, I ordered a bouquet of 12 pink roses and received 12 white roses instead. If pink wasn’t available I would’ve preferred to know first, although overall the service was good for the price.”

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Posted 4 years ago

“Delivery and product was very good but I should have been told the red rose was not available at order placement not a few days after, which meant changing the colour.”

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Posted 5 years ago

“I was pleased to get Bushys for my manx husbands 60th birthday but to be honest I thought it was very overpriced and the “ pint pot “ is plastic and so disappointed really”

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Posted 5 years ago

“Could not fault the service and delivery speeds given the circumstances around Coronavirus. Arrived on time, well packaged and free from damage. Only criticism I'd give is that unfortunately the red roses only lasted 4 days and the pink roses and lilies the same story with some of the lilies not even flowering.”

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Posted 5 years ago

“best service except that when it was delivered it was left out in the rain”

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Posted 5 years ago

“delivery was alright but flowers not living for long time, 5 days and it dies even if i changed water etc.”

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Posted 5 years ago

“The flowers were lovely but died before many of the buds opened despite following care guidance.”

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Posted 5 years ago

“I purchased Manx Cheeseboard in December to share with my Yorkshire friends to let them taste how good my 'home' food was. Sadly the hamper was advertised as manx products but the packet of biscuits were 'Walkers' made in (Quote) The highlands of Scotland.! The photo in catalogue showed Manx three legs on all items. No explanation ?”

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Posted 5 years ago

“Flowers were nice, but unfortunately if you are not in, they do not leave it with a neighbour - they take it back to the post Office Depot. Means you don’t get the flowers on the day you want - pretty important for a birthday. You also need to trek to the depot.”

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Posted 5 years ago

“The delivery was quick, but after two days the plants began drooping. They did not last very long.”

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Posted 5 years ago

Post-a-Rose is rated 4.7 based on 3,002 reviews