Post-a-Rose Reviews

Name: Post-a-Rose
Rating: 4.67

4.7 Rating 3,002 Reviews

93 %

of reviewers recommend Post-a-Rose

Company Reviews

Metrics

Info

4.7

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

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Phone:

01624 662410

Email:

admin@post-a-rose.com

Post-a-Rose 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi my order never got received can I be refunded???”

Helpful Report

Posted 2 months ago

“SCAM. Ordered the Monday before Valentine’s Day (Friday) received no updates on dispatch or delivery. Phone number just straight declined any calls I tried to make. Customer relations form filled out and no response received. Found another email for the company and received an email to say that the order was delivered on Saturday 14th Feb. The 14th was Friday?? They never arrived. Total scam, I should’ve have read the other reviews before hand.”

Helpful Report

Posted 3 months ago

We’re sorry to hear that you had trouble reaching us and understand how frustrating that must have been. We strive to provide clear communication, and we regret that this was not your experience. Unfortunately, we don’t have a record of any missed contacts, but we’re more than happy to reach out directly to help address any concerns. We can confirm that your order was successfully delivered on Friday, February 14th, as requested. However, we’d love to connect with you to ensure everything was received as expected. We’ll be in touch shortly. Best regards, Customer Services Team

Posted 3 months ago

“It never came”

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Posted 1 year ago

“Not impressed I'm afraid. Ordered 24 yellow roses for Mother’s Day. After I paid I got a voicemail message to say they couldn’t provide yellow but could send apricot instead. I tried ringing back but nobody answered. I left a voicemail but nobody returned my call. I got charged for those calls even though I didn’t speak to anyone! I sent an email saying I’d accept apricot. I then just got a dispatch notice. Flowers arrived and were more of an orange/red colour. They weren’t particularly well presented. The ribbon looked like it had been put on by someone who couldn’t be bothered. To be honest I feel like I could have bought better from my local supermarket. The flowers arrived on a Saturday and I gave them to my mum the next day, Mothering Sunday. Mum informed me that by Monday, the day after I gave her them, the roses had more or less died :( I have emailed post-a-rose directly expressing my disappointment and to be fair they have rung and left a message on my voicemail to call them back but I have told them that when I ring I get charged for the call regardless of whether I actually speak to anybody and so I haven't called back as I’m simply not prepared to waste anymore money with them.”

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Posted 1 year ago

“Product purchase and paid for. Then no communication thereafter. I do not know if the gift was delivery or received by the intended recipient Very disappointed”

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Posted 1 year ago

“I've been sending roses to my friends every Christmas for a decade, but this time, Luxury Joyful Noel was disappointing.”

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Posted 2 years ago

“Wasn’t impressed with look of them at all but disappointed not like picture”

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Posted 2 years ago

“Not advised if delivery had been made. Paid for a Rose. Money taken from account. Next contact is asking for a review!! What am I reviewing? How quickly money was taken for payment or the quality if product was even delivered??”

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Posted 2 years ago

“Was expecting”

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Posted 2 years ago

“I have no idea if my order has arrived as had no confirmation”

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Posted 3 years ago

“Very disappointed payed for a Saturday delivery didn’t turn up till Monday evening Just left lying on the pathway Have bought before had a great service but not this time Won’t buy again”

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Posted 3 years ago

“These roses arrived 2 Days later so was indeed of water, they lasted around 4 days. Was very disappointed with them”

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Posted 3 years ago

“They lasted 2 days”

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Posted 3 years ago

“Very disappointing. Despite conforming to the the instructions, one red rose was shriveled the next day, two yellow the day after and all deteriorated in the next few days. By today all but one has gone. They were poor from the first day and will all be binned tomorrow. Total 7 days!”

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Posted 4 years ago

“Rose died after 2 days , very disappointing .”

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Posted 4 years ago

“one flower was dead..2 were brown one was bent over i am so disappointed they were for my special friend pegs she is 94 they shouldve been delivered yesterday i have taken photos but need help uploading them”

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Posted 4 years ago

“2 of the roses died within 2 days of receipt”

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Posted 4 years ago

Hi Sue, Thank you for taking the time to supply a review and bringing this to our attention. We always strive to ensure that our flowers arrive in the best possible condition . Please accept our sincere apologies that the product wasn’t as special as we were expecting. Please send us an email via customerservice@post-a-rose.com and we will be more than happy to put this right. Thanks, Nathan

Posted 4 years ago

“The flowers I was sent that I spent a lot of money on were very bad. The heads were dangling off, you could see that they were already deteriorating, they looked old and unkept. I sent a message to the company to tell them of this the first time I got the flowers and they ignored my message. I was really really disappointed. I’ll never use this shop again. Very disappointed and they were for my birthday.”

Helpful Report

Posted 4 years ago

Hi Sumaya, We are very sorry that your flowers did not last as you would have expected it to. We do have stringent quality control procedures in place to ensure that all our flowers arrive and remain in first class condition for as long as possible. Feel free to contact us at admin@post-a-rose.com and we can put this right. Customer Services Post-A-Rose

Posted 4 years ago

“Roses were not that nice, and died with-in a few days.”

Helpful Report

Posted 4 years ago

Hi Paul. Thank you for taking the time to supply a review and bringing this to our attention. We always strive to ensure that our Roses arrive in the best possible condition. Please accept our sincere apologies that the product wasn’t as special as we were expecting. Please send us an email via customerservice@post-a-rose.com and we will be more than happy to put this right. Thanks, Nathan

Posted 4 years ago

“I was very disappointed, the roses arrived looking beautiful, but there was no water in the bottom, and the box was bone dry. After two days my daughter-in-law rang to say the roses had all wilted.”

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Posted 4 years ago

Post-a-Rose is rated 4.7 based on 3,002 reviews