Post-a-Rose Reviews

Name: Post-a-Rose
Rating: 4.67

4.7 Rating 2,987 Reviews

93 %

of reviewers recommend Post-a-Rose

Company Reviews

Metrics

Info

4.7

Based on 2,987 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

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Phone:

01624 662410

Email:

admin@post-a-rose.com

Post-a-Rose 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online service was quick and easy, but after seeing a photo of the delivered flowers I was a little disappointed with the selection. Very ordinary Chrysanthemums, Carnations, a couple of Roses and Lilies and some Gyp. Maybe I was expecting too much for £30 delivered to IOM. I'd have liked a few seasonal flowers like Peonies, Cornflowers, Sweet William. Things that could be sourced locally. The recipient was happy, but I was glad I'd also ordered chocolates as well because the selection looked like they could've easily been bought at a local supermarket.”

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Posted 8 years ago

“The delivery went very smoothly and the flowers were good quality. I had ordered them for a golden wedding gift and when I visited and saw them, they were quite a light, bright yellow, not really gold, so I was rather disappointed.”

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Posted 8 years ago

“Came very fast but not as black as the picture”

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Posted 8 years ago

“I'd love to be able to say they were amazing, I'm sure they were. I never received them on the day I specified. I stayed in all day. The post office worker decided to not ring the buzzer for my flat and left a card saying he'd been. I couldn't pick them up from the post office that day as they would still be in the post truck. They were for my anniversary. Thanks anyway”

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Posted 8 years ago

“Fast delivery, the quality of the Roses let it down, edges of the petals were black, flowers only lasted 48h hours before the heads fell off”

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Posted 9 years ago

“My roses were beautiful but i was not impressed how long they last not even a week i followed the instrutions”

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Posted 9 years ago

“flowers were lovely but were a day late getting to the address”

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Posted 9 years ago

“I have used post- a -rose on several occasions mostly with good service Delivering on time etc. .However there have been a couple of times when the flowers have not arrived at their best including Christmas just gone . The potted Christmas Rose had broken stems and the underneath foliage had started to die. I was told by the recipient that I would have been very disappoint with my purchase. I should have complained before but feel I have left it too late. Will be thinking twice about using them again.”

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Posted 9 years ago

“I ordered a product to be delivered to my home address with the intention of delivering it myself as a present. A member of staff queried my order, I am sure with the best of intentions. However what then followed was an assumption that I didn't want the order on the day that I had asked for it to be delivered. I then had to chase that up. When the order arrived, one of the chocolate items had been smashed during delivery. Then I received an email from your company confirming the cost. The email did not include the discount that had been offered and I queried this only to be told that the discount had been applied but just didn't show on the email. Unfortunately I do not think I will be ordering from your company again as I have had to make contact with you over a couple of issues and I don't think I could be bothered with that hassle again.”

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Posted 9 years ago

“I sent flowers to a friend a few months ago and they arrived a day late and my friend said alot of the flowers were dying when she got them. I then sent my mum flowers for her birthday and she said most of them died within a week. So disappointed! Dont know whats happened to post-a -rose. You used to be so good but dont think i will using you in future.”

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Posted 9 years ago

“Prompt delivery, classy looking box and the handwritten card was a nice touch. Little bit gutting that it was a bright red rose that got sent, rather than the black one that cost a bit more too. Thanks anyway.”

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Posted 9 years ago

“Good quality flowers however have been let down by delivery on 2 occasions. Customer service was good.”

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Posted 9 years ago

“postage company was very poor as i payed for next day delivery and the item didnt arrive the next day”

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Posted 9 years ago

“Unfortunately the flowers I ordered for a friends birthday were delivered a day earlier than requested. Effiecient...but not what my instructions stated.”

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Posted 9 years ago

“After several attempts to get through to Post a Rose online. I could not get flowers sent to two different addresses on any date I'd hoped for - an email from me got an automated response, which I replied to and didnt hear anything back. I tried to phone - and a voice mail took my message. I didnt get a reply. I tried online again - and got through and made an order. I had a phone call from PaR to say the flowers I'd asked for weren't available and would I like to wait until they were in or have an upgrade. It was a very sincere apology and the promise of an upgrade helped smooth my now ruffled feathers. The two recipients were very pleased with the flowers they received - allbiet several days later than I'd hoped for. So what started off badly was somewhat redeemed.”

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Posted 9 years ago

“Flowers came half dead! Lasted all of 2 days, for the money I should have just gone to a florist nearby”

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Posted 9 years ago

Dear Christopher, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We guarantee all our flowers for at least 7 days, however other factors such as temperature can have an impact on the lifespan of a bouquet. Nevertheless, it appears that we have failed on this occasion and therefore we would of course like to offer to send a complimentary replacement bouquet with our apologies. Kind regards, Customer Services Team

Posted 9 years ago

“The pink peonies were beautiful but didn't last that long, they only lasted about 4 days and then started dying. Some of the peonies were already starting to whilter when they arrived in the box.”

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Posted 9 years ago

“Peonies arrived on time, was very well packeted , but sad , after 4 days flowers was dead !”

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Posted 9 years ago

“i have used post a rose a few times now on this occasion no problems but the two orders prior were not to good 1st the box had been laid on its side the water had ran out the flowers were dry and the box was wet second delivery for my wife’s birthday 12 red roses only lasted 4 days i have given post a rose 1 more time as it is a easy to order for my sister in the isle of man i know i should have contacted you before now but due to work load just slipped my mind.”

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Posted 10 years ago

“It was a present for my Mum. Unfortunately, she wasn't in when the flowers arrived so they were taken to the post office. However, there was nothing on the note left to suggest that the parcel contained flowers, so she was in no hurry to collect the flowers. Perhaps it would be helpful to make sure that when flowers are not delivered the note left should mention that flowers are in the parcel. Thanks.”

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Posted 10 years ago

Post-a-Rose is rated 4.7 based on 2,987 reviews