Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation was excellent. The experience getting it set up not so great. The fact that money upfront and no ability to discuss options prior to paying a lot of money. Not being able to-check possible install dates was extremely frustrating. Not a good business model. Not a good customer experience until the installer arrived.”

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Posted 4 years ago

“A complicated online experience. Lots of photos needed and information that wasn’t made aware would be needed. Wasn’t clear how long we would need to wait for installation.”

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Posted 4 years ago

“Very Quick, clean and professional fitting.”

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Posted 4 years ago

“POD Point was great in communicating, helpful when I screwed up the setup by using different email addresses, and the installation was perfect - great job Jordan!! Would have no trouble recommending them.”

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Posted 4 years ago

“Very quick process from placing the order to the installation. Also very helpful on the phone.”

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Posted 4 years ago

“The installation process was straightforward from beginning to end; from the initial application to the fitting of the PodPoint. Jamie the electrician, who fitted the PodPoint, was excellent. He worked quickly and carefully ensuring the wiring and connections were carefully fixed below the damp course and hidden from view as far as possible. He cleared up after his job was complete. GS”

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Posted 4 years ago

“Good but expensive.”

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Posted 4 years ago

“Chris the installer was fantastic, proffessional and informative on all aspect of installation and use . He is an attribute to your firm . Thanks”

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Posted 4 years ago

“Helpful to be informed of time to expect the installation to take place the eve before & he was punctual. Polite, friendly service.”

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Posted 4 years ago

“First class service. I completed the pre installation paperwork, received a call 3 days later and installation was completed on day 4! My charger was installed by Dean who was really good, very knowledgeable, friendly and helpful. He did a great job with the installation, very neat and tidy.”

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Posted 4 years ago

“Excellent service from start to finish. I would highly recommend Pod Point.”

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Posted 4 years ago

“Excellent service, on time, neat and tidy work and full explanation of the service and operation. Couldn't have gone any better in my opinion.”

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Posted 4 years ago

“Polite fitter who explained what I needed to know very well.”

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Posted 4 years ago

“Good tidy service”

Pod 5 star review on 23rd September 2022

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Posted 4 years ago

“The installer arrived on time and worked all day without a break. He told me it was one of the hardest fitting he had done. He was good to have in our home and didn’t make much of a mess. He was going to clean up but I told him I would do it as he had worked so hard.”

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Posted 4 years ago

“Very well organised, good coms, great service”

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Posted 4 years ago

“Pleasant staff at install and on initial plan review. Only snag is the emails rather than telephone contact”

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Posted 4 years ago

“The ordering process was very easy. Installation was done quickly - I had the benefit of someone else cancelling their installation, so mine was done at short notice. Whole process was done smoothly, with all mess cleaned up.”

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Posted 4 years ago

“Straightforward booking process on Web site. Appointment offered within a week of enquiry- very impressed.”

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Posted 4 years ago

“The installer arrived on time, he knew exactly what he had to do, he kept drilling noise to a minimum and cleared up before leaving.”

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Posted 4 years ago

Pod is rated 4.6 based on 36,144 reviews