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Pod Point Limited Reviews

4.6 Rating 36,113 Reviews
90 %
of reviewers recommend Pod Point Limited
4.6
Based on 36,113 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Helpful Report
Posted 6 months ago
The pod point solo 3 charger is best avoided if you are one of the ~10% of men who have colourblindness. The status LED is small and changes between red, yellow, green and blue. Only the blue light will be clearly indistinguishable without additional technology. Needless to say 95% of the reviews on here are by people who are oblivious to this problem. Hopefully Podpoint will do better with their next model.
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Posted 6 months ago
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Posted 6 months ago
Having bought a jaguar from a main dealer which came with a 'free charger' i was expecting a quick simple charger install. Unfortunately my house isnt a small new build but a larger victorian property. After weeks of photos and plans submitted i was told i needed cables underfloor. Podpoint engineers dont do any wiring that involves lofts , underfloor etc so i had to employ a electrician to run cables which took more time and expense. The whole thing became a bit of a marathon and a pain in the butt. What is the point of a EV charger install company if they only do 1 part of a job? If the charger wasnt part of a package i wouldnt have bothered. if you dont have a new property be ready for a bit of hassle and more costs.
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Posted 7 months ago
Pod point charger has stopped working. Finally got an appointment for an engineer to visit… in 17 days time. Dreadful sarcastic customer support when I finally got through to a human. Thanks for the tip to use public chargers buddy except there’s only 4 in town and I’d have to push the car there to use them. Awful. Avoid this dreadful company.
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Posted 7 months ago
Device and installing was great, it's the app that is problematic. Got a new phone and Pod Points two step verification just does not work. No customer support just generic faqs. Device still works at home guess I just won't be able to use their public network, there loss not mine.
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Posted 9 months ago
Yes good initially but when it went wrong not very helpful as wanted £190 call out plus parts to rectify fault. They went on to say that I should have taken out their extended warranty. Lost faith in company and looked on call out fee as good money chasing bad so bought a Zappi Charger
Helpful Report
Posted 9 months ago
Excellent enthusiastic installed the Pod point and ran the cables exactly where I wanted them to be.
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Posted 9 months ago
Hi, the installation was great last year, however, the unit will no longer charge my car and one of the components in the distribution box is making a banging noise (it's a part with a red light on and a green light on. THey are now flicking between red and green. Would you be able to let me know what I need to do from here... I apologise for using this as a way to get in touch but I can't find any other way.. Steve Allmark 07730 190978 - my address is 111, Dimsdale View West, Bradwell, Newcastle under Lyme, ST5 8EL
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Posted 9 months ago
The installer arrived on time and was very cauteous. Explained what he was going to do and addressed every concerns I had. Finshed on time. Showed and explained the features of the equiment to me.
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Posted 10 months ago
Well done. Prompt service, charger was fitted a week after date was organised. Good standard of workmanship from the installer too.
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Posted 10 months ago
The installer Mark was superb! A credit to the company. Professional, friendly, clear and concise with information/communication. Seamless from start to finish. Overall a great experience from start to finish.
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Posted 10 months ago
It was a relief to have it at home
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Posted 10 months ago
Very quick and professional job, with a know;edgable engineer who ran us through the Pod's features and capabilities.
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Posted 10 months ago
Perfect company for wasting your time. Support over phone almost not exist spent 49 min waiting for somone to pick the phone. Installer pop up today and said he was pushed by pod point for this installation and he is not ready because fuse board need small upgrade (I have sent plenty pictures of fuseboard and meter board) So If you are happy to book day off waiting for installer and he will refuse installation- this is perfect company
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Posted 10 months ago
Nick is a total gent.
Pod Point Limited 5 star review on 4th September 2024
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Posted 10 months ago
Great installation and product
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Posted 10 months ago
Very easy to sort out installation and quick process.
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Posted 10 months ago
I'd definitely recommend pod point the initial photos that you need to send off were abit complicated but I had old fuse boards and meter tails that needed to be changed. Once that was sorted the installation was great. Craig did an excellent job. He was really good and explained everything 👏
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Posted 10 months ago
Very efficient and informative installation
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Posted 10 months ago
Pod Point Limited is rated 4.6 based on 36,113 reviews