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Building Plastics Online Ltd Reviews

4.4 Rating 1,177 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

4.4

Based on 1,177 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Building Plastics Online Ltd 5 star review on 16th October 2023

Building Plastics Online Ltd 5 star review on 16th October 2023

Building Plastics Online Ltd 5 star review on 16th October 2023

Building Plastics Online Ltd 5 star review on 16th October 2023

Building Plastics Online Ltd 5 star review on 16th October 2023

Building Plastics Online Ltd 5 star review on 16th October 2023

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed this time around!!!(disappointed with communication and delivery in first lockdown) and left a negative review which I updated after delivery. I can now understand all the good reviews before the pandemic. Still the cheapest by far and the products are spot on. I've just placed another order👍👍👍Thank you keep up the good work.”

Helpful Report

“Excellent product and by far cheaper than anywhere else. No delivery date given at first and was let down by taking 6 weeks to arrive.”

“Really pleased with my purchased alot cheaper than everywhere else & delivery on time sometimes even earlier thank you”

“Ordered 7 sheets of solid polycarbonate sheets , 2 sheets were 4mm and 5 sheets were 6mm, All the sheets were delivered as 4mm, company is due me a refund of £247, spoke to customer service who said refund would take up to 7 days, now when I call to see where refund is they tell me they will call back but never do. Have invoice with what I ordered and also delivery ticket which shows the differences,”

“Very good and reliable but don’t tell you a delivery day”

“I ordered 2no. 25m length of self adhesive foam strip along with clear roof panels and screws. 20m rolled up, non self adhesive strips were delivered instead. Completly fraudulent and false advertising on website and refused to accept blame and refund for the strips. AVOID, AVOID, AVOID. Had to order longer strips as required instead from other suppliers after delays due to this middleman, fraudulent company. Avoid for your own sake if you dont want to be disappointed.”

“Exactly what I wanted, was updated about delivery. Will be using them again.”

“Free delivery made this the Best price found online. Good communication before delivery. Arrived quicker than expected. Great product just what I wanted.”

“Very good service.”

“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”

“Excellent communication, arrived earlier than the expected delivery. Delivery guy very friendly as was the lady at customer service. Overall was very impressed”

“So they looked great, excellent price and advised it'd be around 14 working days for delivery, no problem. Then after this time had passed, I messaged to see if they had a delivery date, which raised a ticket. Nice lady replied she'd speak to Maidstone office and let me know. Then after weekend, get a message saying ticket resolved. No other emails. So I emailed to say it wasn't resolved and I still hadn't received. Then got the same nice lady saying that they'd delivered the day before. Which obviously they hadn't and I requested a picture, confirmation of address and signature. Then same nice lady says it was a mix up but it'll be delivered this afternoon.....after 8pm and still no sign. So more porky pies. Personally, if it's going to be delayed then just let me know a date when it will be here, not lies and excuses. Very poor and suspect I'll have to buy elsewhere since you can't trust what they are actually telling you.”

“Excellent service, repeat customer here and I would and have recommended this company to friends and family. Easy ordering, quick delivery and excellent price.”

“Fast efficient service. Excellent advice. Quick delivery. Great price. Couldn’t ask for more”

“good product, arrived quick, well packaged and a fantastic price Thank you very much.”

“Quick delivery and good price.”

“Products are reasonably priced. Good selection as other major retailers did not have the products I needed. Delivery cost are good. Only downside no notifications of delivery just arrived. Well packaged.”

“The website and ordering process was good and the prices were very good however it only merits a score of because despite the website stating delivery normally around 3 days the order took over two weeks to arrive and in that time I had to chase it twice. Was told it would arrive on Thursday but despite staying in all day nothing happened and I received no communication to say why until I chased for an update again. It eventually arrived on the following Monday.”

“Happy Customer .. great prices and products , received in good condition and the delivery driver was great , I ordered 5mtr window sill cover and helped me to get into the house 5*”

“I have used this company before and had no hesitation in buying from them again. Once again they proved they deserve their high rating. No trouble placing the order and goods were delivered promptly, good quality, exactly as ordered and a friendly driver. Five stars from me once again.”

“Excellent, quick and efficient service. Website very easy to use.”

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Building Plastics Online Ltd is rated 4.4 based on 1,177 reviews