Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,248 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, great price and fast delivery”

Helpful Report

“Good Communications, Competitive Price, Delivered on time.”

Helpful Report

Hi Michael, Thank you for your review! We’re glad you found our communications good, the price competitive, and the delivery on time. If there’s anything else we can assist with, please let us know. Kind regards, Team Building Plastics Online Ltd

“Great products and I received regular updates regarding the status my order. A minor problem was sorted out immediately, within 24 hrs! Excellent customer service and I would certainly use this company again.”

Helpful Report

Hi there, Thank you for your kind words! We’re glad you’re happy with the products, the regular order updates, and that the minor issue was sorted promptly. If there’s anything else we can assist with, please let us know. Kind regards, Team Building Plastics Online Ltd

“Wrong product sent to the wrong address”

Helpful Report

Dear Chris We’re very sorry your order was delivered incorrectly. As soon as you informed us, we were able to resolve the issue within 24 hours. We truly appreciate your patience and thank you for giving us the opportunity to make it right. Kind regards. Kathleen

“Excellent customer service & fast delivery.”

Helpful Report

Hi Timothy, Thank you for your kind words! We’re glad you’re happy with the excellent customer service and fast delivery. If there’s anything else we can assist with, please let us know. Kind regards, Team Building Plastics Online Ltd

“Great products at a great price. The team helped through a problem with superfast delivery. I would recommend Building Plastics Online to anybody.”

Helpful Report

Hi Christopher, Thank you for your kind words! We’re glad the team could help with the issue and that you’re happy with the products and delivery. If there’s anything else we can assist with, please let us know. Kind regards, Team Building Plastics Online Ltd

“All arrived on time, great company to work with, excellent product and staff, I will use you again”

Helpful Report

Hi Trevor, Thank you for your kind words! We’re glad everything arrived on time and that you’re happy with the product and our team. If there’s anything else we can assist with, please let us know. Kind regards, Merry Christmas from all the Team Building Plastics Online Ltd

“Easy to order and efficient delivery”

Helpful Report

Hi Iain, Thank you for your kind words! We’re glad you found ordering easy and the delivery efficient. If there’s anything else we can assist with, please let us know. Kind regards, Merry Christmas from all the Team Building Plastics Online Ltd

“Problem with my delivery (which was my fault )resolved quickly”

Helpful Report

Hi Lee, Thank you for your kind words! We’re glad the delivery issue was resolved quickly. If there’s anything else we can help with, please let us know. Kind regards, Merry Christmas from all the Team Building Plastics Online Ltd

“Very fast and efficient delivery, only slight issue was we had ordered a specific width size , it came back 5mm short , but this didn't effect the job that was getting done , Regards Geoff”

Helpful Report

Hi Geoff, Thank you for your kind words! We’re glad the delivery was fast and efficient. Apologies for the 5mm short width—glad it didn’t affect the job. If there’s anything else we can assist with, please let us know. Kind regards, Merry Christmas from all the Team Building Plastics Online Ltd

“Order placed day 1 Delivered Day 2, Excellent Efficient Polite Service”

Helpful Report

Hi Tony, Thank you for your kind words! We’re really glad you’re pleased with the fast delivery and the polite service. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Great customer service, quick to respond and very helpful”

Helpful Report

Hi John, Thank you for your kind words! We’re really glad you’re pleased with our customer service and responsiveness. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“10 out of 10 for promped service and delivery will use again for sure .”

Helpful Report

Hi Andrew, Thank you for your kind words! We’re really glad you’re pleased with the prompt service and delivery. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Fast delivery easy to use web site excellent product”

Helpful Report

Hi there, Thank you for your kind words! We’re really glad you’re pleased with the fast delivery, easy-to-use website and the excellent product. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Quick delivery, good product. Would buy from again.”

Helpful Report

Hi Carol, Thank you for your kind words! We’re really glad you’re pleased with the quick delivery and the product. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Excellent service and prompt delivery”

Helpful Report

Hi Martyn, Thank you for your kind words! We’re really glad you’re pleased with our excellent service and prompt delivery. If there’s anything else we can do for you, just let us know. Best regards, Team Building Plastics Online Ltd

“Excellent products that are sensibly priced with quick delivery times.”

Helpful Report

Hi Stuart, Thank you for your kind words! We’re really glad you’re pleased with our excellent products that are sensibly priced with quick delivery times. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Excellent product, very quick delivery. Awesome price.”

Building Plastics Online Ltd 5 star review on 21st November 2025

Helpful Report

“excellent service”

Helpful Report

Hi Robert, Thank you for your kind words! We’re really glad you’re pleased with our service. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Very good quality”

Helpful Report

Hi Bahra, Thank you for your kind words! We’re really glad you’re pleased with the quality. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

“Where do I begin? Customer service via both the telephone a live chat were exceptional. Product is great quality. Delivery exactly as scheduled. Delivery driver was awesome - we had emergency road works so he carried the sheets to our house. Overall a 100% reccomendation”

Helpful Report

Hi Stephen, Thank you for your wonderful review! We’re thrilled you’re happy with our service, product quality, and on-time delivery, and that the driver was able to help during your road works. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd

Building Plastics Online Ltd is rated 4.4 based on 2,248 reviews