Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,040 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very plz with the order I got from you and drive very helpful with my stuff”

Helpful Report

Dear Customer, Thank you so much for your 5-star review! We’re delighted to hear that you are very pleased with your order and that our driver was helpful with your items. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We truly appreciate your kind words and look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Fast & efficient service Thank you”

Helpful Report

Dear Tara, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service fast and efficient. Your satisfaction is very important to us, and we’re glad that we could meet your expectations. We truly appreciate your feedback and look forward to helping you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Dear Tara, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service fast and efficient. Your satisfaction is incredibly important to us, and we’re grateful for your kind feedback. We truly appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service from order to delivery On line queries all responded to immediately Would definitely use firm again”

Helpful Report

Dear Customer, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you experienced excellent service from order to delivery, and that your online queries were addressed immediately. It’s our goal to provide a seamless experience, and it’s wonderful to know we have met your expectations. We truly appreciate your kind words and look forward to welcoming you back for your future orders! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent Product and quick delivery with no hassle”

Helpful Report

Dear Martyn, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our product excellent and that the delivery was quick and hassle-free. Your satisfaction is incredibly important to us, and we’re glad we could meet your expectations. We truly appreciate your feedback and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Fantastic place, and Probably the only place I could buy brown brackets for the gutters. Also they delivered for free to the nearest depot which save me loads Will use again”

Helpful Report

Dear Andy, Thank you for your fantastic 5-star review! We're delighted to hear that you found the brown brackets you needed and appreciated our free delivery service to the nearest depot. It's great to know we could save you some money while providing exactly what you were looking for. Your satisfaction is incredibly important to us, and we look forward to helping you again on your next project! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent prices, cheapest around Very quick delivery”

Helpful Report

Dear Sarah, Thank you for your 5-star review! We’re delighted to hear that you found our prices to be the best around and that your delivery was quick. Providing value and efficiency is what we strive for, and it’s fantastic to know we hit the mark with your order. Your positive feedback truly motivates our team, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Dear Sarah, Thank you so much for your fantastic 5-star review! We’re delighted that you found our prices to be the cheapest around and that you received your delivery so quickly. Providing excellent value and prompt service is our top priority, and it’s wonderful to know we succeeded with your order. We truly appreciate your feedback and support, and we can’t wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I ordered a small amount of rainwater goods to the value of about £35 and was charged £18 delivery in a weeks time. Nothing arrived. After two weeks I contacted the company and was told that the goods were coming from a depot about 12 miles away but they were unable to contact anyone at that time,. I asked to be informed as to what was happening. I heard nothing. A few days later I contacted them again and was told virtually the same thing but that head office would sort this out by the end of the day. I heard nothing but the goods did arrive a few days later. It took 3 weeks to do 12 miles at £.1.50 a mile and no explanation why the delay.”

Helpful Report

“Excellent service from start to finish, will definitely be ordering from these guys again.”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We’re so pleased to hear that you received excellent service from start to finish. It’s our goal to provide the best experience for our customers, and knowing that you’ll be ordering from us again truly makes our day. We appreciate your support and can’t wait to assist you with your future orders! Best regards, Kathleen Building Plastics Online Ltd.

“Great product and delivered within two days.”

Helpful Report

Dear Josh, Thank you for your fantastic 5-star review! We’re delighted to hear that you were pleased with both the product and the speedy delivery within two days. Our team works hard to ensure a great experience, and your feedback truly makes it worthwhile. We appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Super quick delivery excellent products at very reasonable prices would recommend to anyone”

Helpful Report

Dear Colin, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed super quick delivery and found our products to be excellent and reasonably priced. Your recommendation means the world to us, and it inspires us to keep delivering top-notch service. We truly appreciate your feedback and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great service five star 🌟”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We’re delighted to hear that you had a great experience with our service. Your satisfaction is what drives us, and it means so much to know that we delivered exactly what you were looking for. We truly appreciate your kind words and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Best prices found locally and on internet. Ordering was simple and delivery was made within 5 days. Would definitely recommend.”

Helpful Report

Dear Jeff, Thank you for your glowing 5-star review! We're thrilled to hear that you found our prices to be the best both locally and online. It's fantastic to know that you found the ordering process simple and that your delivery met your expectations within 5 days. We truly appreciate your recommendation and are committed to maintaining high standards for our customers. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Had to chase up my order after not hearing anything about a pick up date.customer service had to re order it.”

Helpful Report

“Your Website totally mislead me on delivery charges , offering free delivery on orders over a certain amount which my order was. I was then informed that an error had been made and that I was liable for a delivery charge of £110 due to the distance involved. I paid that , reluctantly , and then discovered , from the delivery driver, that the goods had been dispatched from a factory 10KM from my house in Glasgow ,not from the north of England . So where does distance come into that equation? So who is more eligible for free delivery than me ? ALSO the delivery was made 24 hours in advance of the arranged time so we had to scramble to arrange unloading and storage”

Helpful Report

“No fuss or problems very easy ordering and the staff were extremely helpful when collecting”

Helpful Report

Dear Valued Customer, Thank you for the 5-star review! We’re thrilled to hear that you found the ordering process easy and that our staff provided you with helpful service during your collection. It’s always our aim to make things as smooth as possible for our customers. Your positive feedback truly means a lot to us and encourages our team to keep up the great work. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service and delivery got exactly what I ordered with no damages”

Helpful Report

Dear Dave, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received exactly what you ordered and that everything arrived without any damages. It’s always our goal to provide excellent service and a seamless delivery experience. Your feedback is truly appreciated and inspires our team to continue delivering outstanding service. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Kath at customer services kept me fully informed about the delivery date and then phoned to give me a tighter two hours timeframe. When the package arrived it was extremely well wrapped and packaged. Product seems better than I expected so very pleased indeed. Thank you Kath. Much appreciated.”

Helpful Report

Dear Tony, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Kath provided you with such attentive service and kept you well-informed about your delivery. It’s wonderful to know that the packaging met your expectations and that you’re pleased with the product quality. Your feedback is incredibly valued and encourages our team to continue delivering top-notch service. We truly appreciate your kind words and look forward to serving you again soon! Best regards, Georgine Building Plastics Online Ltd.

“Ordered £300+ worth of skirting, waited 2 weeks for delivery date, on the day of delivery I had to contact customer services for a delivery time only to be emailed an hour later stating the order had been cancelled! No explanation why?! Now have to wait 5-10 working days for a refund! Absolute joke!”

Helpful Report

Dear Chris, I genuinely apologize for the disappointment you've experienced with your recent order. I completely understand the frustration of waiting for a delivery only to be notified of its cancellation without any explanation. This situation is not typical of our service, and I assure you that we are looking into the matter to better understand what went wrong. We strive to provide efficient and clear communication, and we regret that we fell short this time. Please know that your feedback is invaluable to us as we work to improve our processes. If there's anything further I can do to assist you or if you have any more concerns, please feel free to reach out. Thank you for your understanding and patience during this time. Kind regards, Kathleen Building Plastics Online

“very good service and delivery on time. product excelent”

Helpful Report

Dear Customer, Thank you for your 5-star review! We're delighted to hear that you had a very good service experience and that your delivery was on time. It’s wonderful to know that you find our product to be excellent. Your support means so much to us and motivates our team to keep striving for the best. We truly appreciate your feedback and can’t wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent quality and delivery”

Helpful Report

Dear Customer, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our quality to be excellent and that your delivery was timely. Your support means a lot to us and encourages our team to keep up the good work. We truly appreciate your feedback and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Dear Customer, Thank you for your excellent 5-star review! We’re delighted to know that you found both our quality and delivery to be top-notch. Your satisfaction is our priority, and your feedback truly motivates our team to maintain high standards. We appreciate your support and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 2,040 reviews