Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,226 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,226 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and delivery”

Helpful Report

Hi Florence, Thank you for your fantastic review! We're delighted to hear that you experienced excellent communication and timely delivery. It’s our goal to keep our customers informed every step of the way. We truly appreciate your support and look forward to your next visit! Warm regards, Team Building Plastics Online Ltd

“Easy to order, excellant product, excellant service with very speedy delivery. Will definitely use again.”

Helpful Report

Hi Ken, Thank you for your wonderful review! We're thrilled to hear that you found our ordering process easy and enjoyed our product and service. Speedy delivery is something we always strive for, and it's great to know we succeeded! We look forward to serving you again. Best wishes, Team Building Plastics Online Ltd

Hi Ken, Thank you for your fantastic review! We're delighted to hear that you found the ordering process easy and appreciated our speedy delivery. Your satisfaction means a lot to us, and we can't wait to assist you again in the future. Warm regards, Team Building Plastics Online Ltd

“All good worthy of 4 stars”

Helpful Report

Hi Christopher, Thank you for your positive review! We're glad to hear that you had a good experience with us. If there's anything we can do to earn that extra star, please let us know! Your feedback is invaluable. Best wishes, Team Building Plastics Online Ltd

“Excellent service even though part of the order was missing on first delivery. Rectified the next day.”

Helpful Report

Hi Malcolm, Thank you for your kind review! We’re glad to hear that our team was able to resolve the issue with your delivery promptly. Your satisfaction is our priority, and we appreciate your understanding. If there's anything else we can help you with, please don't hesitate to reach out. Best regards, Team Building Plastics Online Ltd

“Wow! I was a bit dubious about using the windowsill covers, but they are totally amazing! My house has old fashioned solid tile windowsills. The windowsill covers offered the perfect solution to modernising my house without making lots of mess. So easy to install and instantly make my home look so much better! I will be recommending these to everyone I know who has tiled windowsills.”

Building Plastics Online Ltd 5 star review on 30th October 2025

Helpful Report

Hi Sarah, Thank you so much for your amazing review! We're delighted to hear that our windowsill covers exceeded your expectations and helped modernize your home effortlessly. It's fantastic to know you found them easy to install and that they make such a difference in your space. Your recommendations to friends mean everything to us! Warm regards, Team Building Plastics Online Ltd

“Quick delivery. Excellent driver went iut if his way. Product good. Ta”

Helpful Report

Hi Ian, Thank you for your fantastic review! We're thrilled to hear that you received your order quickly and that our driver went the extra mile for you. It’s great to know you’re happy with the product too! Your support means a lot to us. Warm regards, Team Building Plastics Online Ltd

“Easy to order and arrived very quickly”

Helpful Report

Hi Paul, Thank you for your fantastic review! We're thrilled to hear that you found the ordering process easy and that your order arrived promptly. Quick delivery is a priority for us, and your feedback validates our efforts! Warm regards, Team Building Plastics Online Ltd

“Purchased 11 x White 10mm uPVC Hollow Soffit - 5m. Easy to do online which included the delivery, came within 4 days a great service. Delivery driver was very helpful. I have installed these over the last couple of days, easy to cut and looks great. My son told me about Building Plastics as he has used them before. Great service excellent product. Will use Building Plastice again and will tell my friends aswell.”

Building Plastics Online Ltd 5 star review on 29th October 2025

Helpful Report

Hi John, Thank you for your wonderful review! We’re thrilled to hear that you found our online ordering easy and that your delivery experience was positive. It’s fantastic to know that the soffit looks great and was easy to install. Your recommendation means the world to us! We can't wait to serve you again in the future. Warm regards, Team Building Plastics Online Ltd

“Very professional service good quality product, delivered very quickly”

Helpful Report

Hi Roger, Thank you for your excellent review! We’re delighted to hear you experienced our professional service and appreciated the quality of our products. Fast delivery is something we take pride in, and your kind words mean a lot to us! Warm regards, Team Building Plastics Online Ltd

“Easy to order”

Helpful Report

Hi Sid, Thank you for your great review! We’re so pleased to hear that you found the ordering process easy. We always strive to make it as smooth as possible for our customers. Your positive feedback is much appreciated! Warm regards, Team Building Plastics Online Ltd

“Really quick service at a good price”

Helpful Report

Hi Colin, Thank you for your fantastic review! We're so glad to hear that you enjoyed our quick service and found our prices competitive. Your satisfaction is our priority, and we truly appreciate your kind words! Warm regards, Team Building Plastics Online Ltd

“Delivery was a quick turn around from ordering.”

Helpful Report

Hi Karl, Thank you for your wonderful review! We’re thrilled to hear that your delivery was a quick turnaround. It’s always great to know we’re meeting your expectations. Your feedback truly means a lot to us! Warm regards, Team Building Plastics Online Ltd

“Delivered on time, driver very helpful, and the product is very good..⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Hi Phil, Thank you for your wonderful review! We’re delighted to hear that your order was delivered on time and that you found our driver helpful. It’s great to know you’re satisfied with the product as well! Your feedback means a lot to us. All the best, Team Building Plastics Online Ltd

“this is the second time, i have used this company, and have found that they are very reliable , on delivery and cost wise . they always keep in touch while awaiting delivery, to let you know where your product is , i see them as a trusted company , i would highly them to diy,ers or professional builders.”

Helpful Report

Hi Colin, Thank you for your fantastic review! We’re thrilled to hear that you found us reliable for both delivery and cost. Keeping you updated throughout the process is something we take pride in, and it's wonderful to know you see us as a trusted partner. Your recommendation to DIYers and builders alike is greatly appreciated! Warm regards, Team Building Plastics Online Ltd

“Excellent delivered on time”

Helpful Report

Hi Dean, Thank you for your excellent review! We’re so pleased to hear that your order was delivered on time. Your feedback is truly appreciated, and we look forward to serving you again in the future! Warm regards, Team Building Plastics Online Ltd

“Fast delivery and quality product”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that you were pleased with our fast delivery and the quality of your product. Your satisfaction is our top priority, and we truly appreciate your support! Warm regards, Team Building Plastics Online Ltd

“I’m ordering some items from The Building Plastic already few years. They are always reliable and providing good quality materials and service. I’m really recommending!”

Helpful Report

Hi Robert, Thank you for your wonderful review! We’re delighted to hear that you’ve had a reliable experience with us over the years. Your recommendation means a lot to us, and we’re committed to continuing to provide good quality materials and service. Warm regards, Team Building Plastics Online Ltd

“All of the items on my order were delivered approximately 24 hours after I placed it. And yes, very fast delivery of a bundle of items five meters long cost just £20 - incredible. Based on this experience, I have no problem at all recommending Building Plastics Online. Many thanks….”

Helpful Report

Hi Sean Thank you so much for your wonderful feedback! We’re delighted to hear your order arrived so quickly and that you were pleased with both the delivery and the value. Your recommendation really means a lot to us. We look forward to helping you again with your next project! Kind regards, The Building Plastics Online Team

“I received great service from start to finish by building plastics online, great company to use, would highly recommend.”

Helpful Report

Hello, Thank you for your amazing review! We're thrilled to hear that you had a great experience with us from start to finish. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Best wishes, Team Building Plastics Online Ltd

“I ordered from these 3 times and only one order ended up right. Once the panels were all different sizes and another they were completely different design from what I asked for. Plus the communication lacked.”

Helpful Report

Hi, We’re genuinely sorry to hear about your experience and the discrepancies with your orders. We strive to deliver quality products and clear communication, and it’s disappointing to learn that we fell short in your case. Please know that your feedback is important to us, and we will use it to improve our processes. If you have any further concerns or details you’d like to share, please don't hesitate to reach out to us directly. On kath@bpoltd.co.uk Thank you for your understanding. Kind regards, Team Building Plastics Online Ltd

Building Plastics Online Ltd is rated 4.4 based on 2,226 reviews