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Building Plastics Online Ltd Reviews

4.4 Rating 2,172 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,172 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Anonymous
Unverified Reviewer
“Very easy to identify parts required and order, prompt delivery. However a box of white facia board nails was not delivered, even after contacting them by phone and the promise they would be delivered the next day.”
Helpful Report
Good morning, Thank you for taking the time to share your feedback. We’re pleased to hear that you found it easy to identify and order the parts you needed, and that delivery was prompt. We’re very sorry about the issue with the missing fascia board nails and the delay in resolving this. Your comments are valuable to us, and we’ll work to ensure this doesn’t happen again. Thank you for bringing it to our attention. Kind regards BPO LTD
KESTUTIS
Verified Reviewer
“I do not advise buying from them PVC fence panels as they become bend and discoloured in couple of months time. I ordered from them for two customers and now they not happy about my service just because i trusted this company with the product. I raised complain and its almost the month now they still investigating,contacting supplier and no replacement and no refund. Too slow when becomes to sorting issues . Also delivery arrangements are nightmare. No phone call before delivery they call you when there if you lucky.”
Helpful Report
Shane
Verified Reviewer
“Great price just need to add Wrexham to list of stores had to go all the way to Chester when I could of gone to Wrexham”
Building Plastics Online Ltd 5 star review on 29th July 2025
Helpful Report
Norman Watson
Verified Reviewer
“What went wrong was I was going to be charged 132GBP for delivery to my address in Aberdeenshire, it was dropped to 66GBP +VAT where in England delivery is free over 300GBP. Then found out the panels I purchased were manufactured in Aberdeen only 25 miles away from me! This is a scandal!”
Helpful Report
Kevin Bentley
Verified Buyer
“Delivered quickly and efficiently driver polite and helpful”
Helpful Report
Anonymous
Unverified Reviewer
“Good service and easy to order. My only concern is that my local collection point isn’t on there list , so have to message them , so my order doesn’t go to a different location”
Helpful Report
Mr I Pell
Verified Buyer
“easy to deal with”
Helpful Report
Steve Hogg
Verified Buyer
“Brilliant price,, brilliant service!”
Helpful Report
Conradbuildingservices
Verified Buyer
“Great service at great competitive price for what I needed that they had available. Items ordered provided by second party priced under their own price ! ☀️👍”
Helpful Report
Jane Currill
Verified Buyer
“Straight forward to order and delivery excellent service”
Helpful Report
Mark Bennett
Verified Buyer
“Spot on Good communication, prompt delivery. Everything perfect”
Helpful Report
Kevin Tooke
Verified Buyer
“Bought online,website is easy to navigate and delivery was quick”
Helpful Report
Christopher Chatfield
Verified Buyer
“Ordering was good. Communication was good. Speedy delivery. The quality of the products is excellent. It fitted together very well, made my job easier to fit. We've had alot of complements on our new deep OG guttering and soffit and everything. I would recommend”
Helpful Report
Cavan Sullivan
Verified Buyer
“Best prices,external cladding delivered a day early.excellent service THANK YOU.”
Helpful Report
Mark Mulholland
Verified Buyer
“Lovely oak laminate window board. Great service, fast delivery. Thanks.”
Helpful Report
Christopher Watson
Verified Buyer
“Product was 5 metres long so it minimised cutting. I used the product as a trim for a summerhouse to replace wood that had rotted. I could have purchased a similar product locally but would that would only be 3 metres long and would mean joins as the summerhouse is 4 metres long.”
Helpful Report
Paul Butterworth
Verified Buyer
“Great service and quality”
Helpful Report
GARY MARTIN
Verified Buyer
“Excellent service, good prices & fast delivery. Already on my trusted supplier list and will use again.”
Helpful Report
Steve Fleet
Verified Buyer
“Great product, speedy delivery, constant updates, packaged well, will definitely use again”
Helpful Report
David Roberts
Verified Buyer
“I’ve used the their cladding on a couple of occasions now to make garden gates and bin enclosures. They are an excellent option that won’t rot and don’t discolour.”
Helpful Report
Building Plastics Online Ltd is rated 4.4 based on 2,172 reviews
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