Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,230 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality”

Helpful Report

“Excellent service good product”

Helpful Report

Hi James, Thank you for your kind words! We’re really glad to hear you were pleased with both our service and the product. If there’s anything more we can do to help, just let us know. Kind regards, Team Building Plastics Online Ltd

“great prices ,delivered when said it would👍”

Helpful Report

Hi Jonathan, Thank you for your great review! We’re really pleased to hear that you found our prices competitive and that your delivery arrived on time. Your feedback means a lot to us! Best wishes, Team Building Plastics Online Ltd

“All good worthy of 4 stars”

Helpful Report

Hi Christopher, Thank you for your positive review! We're glad to hear that you had a good experience with us. If there's anything we can do to earn that extra star, please let us know! Your feedback is invaluable. Best wishes, Team Building Plastics Online Ltd

“Was given an eta of the 8th October no delivery by 10th sent email to customer service did not get response so used the chat and was told delivery by 15th October delivered 1st thing. Overall very cheap so can put up with longer delivery date will use again”

Helpful Report

Dear Anthony Thank you for your feedback! We’re glad to hear your order arrived and that you’re happy with our prices. We’re sorry for the delay and for any inconvenience caused by the initial delivery date and response time. We appreciate your patience and understanding, and we look forward to serving you again soon! Kind regards Kathleen

“It's good price quick customer service.”

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“I would have given a 5 star rating if the delivery had been more economical . The material could have been posted for a few pounds in lieu of £15 charged , otherwise good service”

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“Great service , after a small issue with gutter clips , replacements were on my driveway next day , thanks to abi @ customer services .”

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“My order was delivered within 36 hours of my order being placed”

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Hello, Thank you so much for your kind review — your support means a lot to us! Kind regards BPO LTD

“Very easy to identify parts required and order, prompt delivery. However a box of white facia board nails was not delivered, even after contacting them by phone and the promise they would be delivered the next day.”

Helpful Report

Good morning, Thank you for taking the time to share your feedback. We’re pleased to hear that you found it easy to identify and order the parts you needed, and that delivery was prompt. We’re very sorry about the issue with the missing fascia board nails and the delay in resolving this. Your comments are valuable to us, and we’ll work to ensure this doesn’t happen again. Thank you for bringing it to our attention. Kind regards BPO LTD

“Good service and easy to order. My only concern is that my local collection point isn’t on there list , so have to message them , so my order doesn’t go to a different location”

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“easy to deal with”

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“Products and prices are fantastic! The support provided via the online chat was helpful, but a little inconsistent sometimes available, sometimes not. Most questions answered, but not all. Delivery arrived within 3 days, which is amazing, but there was no communication to advise it was even dispatched, let alone or the date of delivery, i was only home at the time it arrived cos the kids had a inset day, otherwise i would have missed it. Mixed feelings, but mostly a positive experience, i would use again due to competitive prices and speed of delivery.”

Helpful Report

“After I placed my order,I discovered that approximately a week after I was going to be away from home. I then immediately contacted customer services to delay delivery until I returned, they agreed to this, but needless to say the shed was delivered the day before I was leaving. The package was delivered by one person and had obviously been opened as it was taped up down one side, with some of the aluminum sections poking through. A couple had been damaged, but I managed to straighten them out. Having said that the shed has now been erected and the instructions were first class.”

Helpful Report

“On May 8th I ordered some soffits, fascia and barge boards all made by Eurocell over £700s worth. I received email confirmation from Building Plastics Online with my estimated delivery the next day and received my items on the May 16th direct from the Eurocell depot. Have to say I was very worried after reading all the other negative reviews but I had no problems with this company.”

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“Good product at a fair price.”

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“Good service, delivery was a day later than advised”

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“Delivery was quick and efficiently done. Easy to fit and a good solid fit to concrete posts. Highly recommend to anyone, far better than wooden as it won't snap easily in high winds, also looks neater than wooden. Just jet wash once a year.”

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“Excellent ordering, as everything was in stock. Super fast delivery. Would say 5* but one item didn't arrive. However this was quickly rectified. Very kind delivery guy from Camberley. Thank you.”

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“Missing item delivered the next day, well done”

Helpful Report

Dear Howard, Thank you for your 4-star review! We're thrilled to hear that the missing item was delivered to you the very next day. Timely delivery is important to us, and it’s great to know we met your expectations! We appreciate your feedback and hope to see you back with us soon for your future needs. Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 2,230 reviews