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Building Plastics Online Ltd Reviews

4.4 Rating 2,300 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
4.4
Based on 2,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

“Already reviewed this company with a low score due to a few complaints regards missing goods and advertising materials that are discontinued but after a phone call from a very helpful lady called Kat and my materials being delivered soon so credit where credit is due !!!!”
Helpful Report
Posted 7 months ago
Hi there, Thank you for your review! We’re glad Kath could help and that your materials were delivered promptly. If there’s anything else we can assist with, please let us know. Kind regards, Team Building Plastics Online Ltd
Posted 7 months ago
“Very good quality”
Helpful Report
Posted 10 months ago
Hi Bahra, Thank you for your kind words! We’re really glad you’re pleased with the quality. If there’s anything else we can do for you, just let us know. Kind regards, Team Building Plastics Online Ltd
Posted 10 months ago
“Excellent service good product”
Helpful Report
Posted 10 months ago
Hi James, Thank you for your kind words! We’re really glad to hear you were pleased with both our service and the product. If there’s anything more we can do to help, just let us know. Kind regards, Team Building Plastics Online Ltd
Posted 10 months ago
“great prices ,delivered when said it would👍”
Helpful Report
Posted 11 months ago
Hi Jonathan, Thank you for your great review! We’re really pleased to hear that you found our prices competitive and that your delivery arrived on time. Your feedback means a lot to us! Best wishes, Team Building Plastics Online Ltd
Posted 11 months ago
“All good worthy of 4 stars”
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Posted 11 months ago
Hi Christopher, Thank you for your positive review! We're glad to hear that you had a good experience with us. If there's anything we can do to earn that extra star, please let us know! Your feedback is invaluable. Best wishes, Team Building Plastics Online Ltd
Posted 11 months ago
“Was given an eta of the 8th October no delivery by 10th sent email to customer service did not get response so used the chat and was told delivery by 15th October delivered 1st thing. Overall very cheap so can put up with longer delivery date will use again”
Helpful Report
Posted 11 months ago
Dear Anthony Thank you for your feedback! We’re glad to hear your order arrived and that you’re happy with our prices. We’re sorry for the delay and for any inconvenience caused by the initial delivery date and response time. We appreciate your patience and understanding, and we look forward to serving you again soon! Kind regards Kathleen
Posted 11 months ago
“It's good price quick customer service.”
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Posted 1 year ago
“I would have given a 5 star rating if the delivery had been more economical . The material could have been posted for a few pounds in lieu of £15 charged , otherwise good service”
Helpful Report
Posted 1 year ago
“Great service , after a small issue with gutter clips , replacements were on my driveway next day , thanks to abi @ customer services .”
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Posted 1 year ago
“My order was delivered within 36 hours of my order being placed”
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Posted 1 year ago
Hello, Thank you so much for your kind review — your support means a lot to us! Kind regards BPO LTD
Posted 1 year ago
“Very easy to identify parts required and order, prompt delivery. However a box of white facia board nails was not delivered, even after contacting them by phone and the promise they would be delivered the next day.”
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Posted 1 year ago
Good morning, Thank you for taking the time to share your feedback. We’re pleased to hear that you found it easy to identify and order the parts you needed, and that delivery was prompt. We’re very sorry about the issue with the missing fascia board nails and the delay in resolving this. Your comments are valuable to us, and we’ll work to ensure this doesn’t happen again. Thank you for bringing it to our attention. Kind regards BPO LTD
Posted 1 year ago
“Good service and easy to order. My only concern is that my local collection point isn’t on there list , so have to message them , so my order doesn’t go to a different location”
Helpful Report
Posted 1 year ago
“easy to deal with”
Helpful Report
Posted 1 year ago
“Products and prices are fantastic! The support provided via the online chat was helpful, but a little inconsistent sometimes available, sometimes not. Most questions answered, but not all. Delivery arrived within 3 days, which is amazing, but there was no communication to advise it was even dispatched, let alone or the date of delivery, i was only home at the time it arrived cos the kids had a inset day, otherwise i would have missed it. Mixed feelings, but mostly a positive experience, i would use again due to competitive prices and speed of delivery.”
Helpful Report
Posted 1 year ago
“After I placed my order,I discovered that approximately a week after I was going to be away from home. I then immediately contacted customer services to delay delivery until I returned, they agreed to this, but needless to say the shed was delivered the day before I was leaving. The package was delivered by one person and had obviously been opened as it was taped up down one side, with some of the aluminum sections poking through. A couple had been damaged, but I managed to straighten them out. Having said that the shed has now been erected and the instructions were first class.”
Helpful Report
Posted 1 year ago
“On May 8th I ordered some soffits, fascia and barge boards all made by Eurocell over £700s worth. I received email confirmation from Building Plastics Online with my estimated delivery the next day and received my items on the May 16th direct from the Eurocell depot. Have to say I was very worried after reading all the other negative reviews but I had no problems with this company.”
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Posted 1 year ago
“Good product at a fair price.”
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Posted 1 year ago
“Good service, delivery was a day later than advised”
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Posted 1 year ago
“Delivery was quick and efficiently done. Easy to fit and a good solid fit to concrete posts. Highly recommend to anyone, far better than wooden as it won't snap easily in high winds, also looks neater than wooden. Just jet wash once a year.”
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Posted 1 year ago
“Excellent ordering, as everything was in stock. Super fast delivery. Would say 5* but one item didn't arrive. However this was quickly rectified. Very kind delivery guy from Camberley. Thank you.”
Helpful Report
Posted 1 year ago
Building Plastics Online Ltd is rated 4.4 based on 2,300 reviews