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Building Plastics Online Ltd Reviews

4.4 Rating 2,172 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,172 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Anonymous
Verified Reviewer
“Good prices and excellent service. Unfortunately elivered a very similar but incorrect product. Upon notification they rectified this within a couple of days. Thank you!”
Helpful Report
Dear Valued Customer, Thank you for your wonderful 5-star review! We’re delighted to hear that you appreciated our service, and we sincerely apologize for the mix-up with your order. It’s fantastic to know that we could resolve the issue quickly for you. Your feedback motivates our team to continually improve. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Excellent price more than competitive. All transactions done online but I received regular updates. Delivery was later than originally advised on line but it was the Christmas period. It was delivered exactly when I was eventually told I would arrive. No need of refunds so can’t comment Good service overall”
Helpful Report
Dear Valued Customer, Thank you for your thoughtful 4-star review! We're pleased to hear that you found our prices competitive and appreciated the regular updates throughout your transaction. We understand the holiday season can sometimes cause unexpected delays, so we're glad to know the delivery arrived as communicated. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. Best regards, Kathleen Building Plastics Online Ltd.
Jerry
Verified Reviewer
“very easy to order and delivery was very quick”
Helpful Report
Dear Valued Customer, Thank you for your wonderful 5-star review! We’re delighted to hear that you found the ordering process easy and that your delivery was quick. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
ANDREW PERKINS
Unverified Reviewer
“Excellent service great prices and very friendly customer service 👍”
Helpful Report
Dear Andrew, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced excellent service and found our prices great. Our friendly customer service team is always here to assist you, and your kind words truly motivate us. We look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.
Mark1
Unverified Reviewer
“Easy to order. Good choice of products. Competitive prices and delivered in good time.”
Helpful Report
Dear Valued Customer, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found our ordering process easy, enjoyed the variety of products, and appreciated our competitive prices. Timely delivery is important to us, and your feedback truly motivates our team. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Paul Devine
Verified Reviewer
“I ordered a 5m lenth of pvc angle just before Christmas. It arrived within the time scale advised. I was not home when delivered and the delivery driver put it in a secure place in my garden. 1st class service. Well done.”
Helpful Report
Dear Paul, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your order arrived on time and that our delivery driver provided a secure solution for you. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
James , Kraken Plumbing
Unverified Reviewer
“Always reliable , great team on the end of the phone when you need them”
Helpful Report
Dear James, Thank you for your outstanding 5-star review! We're thrilled to hear that you find us reliable and that our team was able to assist you when you needed them. Your kind words motivate us to keep providing the best service possible. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Excellent product, excellent price. Nuff said.”
Helpful Report
Dear Valued Customer, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our product excellent at a great price. Your satisfaction is our top priority, and your kind words motivate us to keep up the good work. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Quality product and good service from order to deluvery”
Helpful Report
Dear Valued Customer, Thank you for your wonderful 5-star review! We're delighted to hear that you found our product quality and service outstanding from start to finish. Your satisfaction is our priority and your feedback truly motivates us! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Excellent service next day delivery and good value for money”
Helpful Report
Dear Valued Customer, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our next day delivery and found our prices to be good value for money. Your satisfaction is our top priority, and your feedback motivates us to maintain our high standards. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Mr Mark Chappell
Unverified Reviewer
“I ordered some upvc skirting board and corners during the Christmas period I expected delivery to be made around 8th January but it was delivered on 3rd January welldone building plastics brilliant service by all involved”
Helpful Report
Dear Mr, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that your order arrived earlier than expected, especially during the busy Christmas period. Your kind words about our service mean the world to our team! We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Neil Holroyd
Unverified Reviewer
“Order was processed quickly, spoke to their office to get a date who were helpful. Delivery people rang prior to delivery which arrived roughly when they said it would Will use them again”
Helpful Report
Dear Neil, Thank you for your outstanding 5-star review! We’re thrilled to know that your order was processed quickly and that our team was able to assist you effectively. It’s great to hear that the delivery went smoothly as well! Your kind words truly motivate us to keep providing excellent service. We can’t wait to welcome you back for your next order! Best regards, Kathleen Building Plastics Online Ltd.
Jonathan Edward Morris
Unverified Reviewer
“Good prices, efficient service and on time delivery”
Helpful Report
Dear Jonathan, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our prices good and appreciated our efficient service and timely delivery. Your feedback truly motivates our team to keep up the great work. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Rose
Unverified Reviewer
“Fast reliable service and items ordered were very good price”
Helpful Report
Dear Rose, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast and reliable, and that you were pleased with the prices of our items. Your feedback is incredibly encouraging to our team! We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
NS
Unverified Reviewer
“Great products at a fantastic price.”
Helpful Report
Dear NS, Thank you for your amazing 5-star review! We're so glad to hear that you enjoyed our products at such a fantastic price. Your satisfaction is our priority, and your feedback truly motivates us! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Ann Strachan
Unverified Reviewer
“Second order received from this company. Cannot fault the service. Good quality products at a great price. Arrived very quickly & that was over a busy Christmas period”
Helpful Report
Dear Ann, Thank you for your wonderful 5-star review! We're delighted to hear that you had another great experience with our service and products. It truly means a lot to us to know that we could meet your expectations, especially during the busy Christmas period! We appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Mohammed Nahim
Unverified Reviewer
“Thank you 🙏”
Helpful Report
Dear Mohammed, Thank you for your 5-star review! We truly appreciate your kind words and are delighted to know that you had a positive experience with us. Your support means a lot to the team! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Best service I’ve had rapid and quality”
Helpful Report
Dear Customer, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced rapid and quality service with us. Providing our customers with a seamless experience is always our top priority! Your feedback means the world to us, and we can't wait to assist you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Peter
Verified Reviewer
“Easy to find and order what's required, stock shown correctly on website, after sales service fantastic.”
Helpful Report
Dear Peter, Thank you for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and that ordering was straightforward for you. It’s also fantastic to know that our after-sales service met your expectations! Your feedback is greatly valued, and we look forward to providing you with excellent service again soon! Best regards, Kathleen Building Plastics Online Ltd.
Mr Colin Batch
Verified Reviewer
“Very prompt and speedy service, in that received e-mail to say order was being processed, and then next working day - order was delivered. Would have great to have had a text or mail advising of delivery, but overall very good service”
Helpful Report
Dear Mr C Batch Thank you for your 3-star review! We're delighted to hear that you found our service prompt and efficient. We strive to keep our customers informed throughout the order process, and we apologize for not providing delivery notifications. Your feedback is valuable as we continuously work to enhance our service. We appreciate your understanding and look forward to having the opportunity to serve you again! Best regards, Kathleen Building Plastics Online Ltd.
Building Plastics Online Ltd is rated 4.4 based on 2,172 reviews
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