Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,040 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product with online price with great prompt delivery”

Helpful Report

Dear Valued Customer, Thank you for your 5-star review! We’re thrilled to hear that you were pleased with our product and that the delivery was prompt. Your feedback is invaluable to us, and we appreciate your kind words. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Delivered quickly products of good quality great prices will use again”

Helpful Report

Dear Dave, Thank you for your 5-star review! We're delighted to hear that you received your order quickly and found the products to be of good quality at great prices. Your feedback means a lot to us, and we appreciate your support. We look forward to having the opportunity to serve you again! Best regards, Kathleen Building Plastics Online Ltd.

“Great product.”

Helpful Report

Dear Valued Customer, Thank you for your 5-star review! We’re glad to hear that you are pleased with our product. Your support is greatly appreciated, and we’re here to assist you with any future needs. Looking forward to serving you again! Best regards, Kathleen Building Plastics Online Ltd.

“Ordered online after reading on their website that white soffit items are normally delivered in between 1 to 3 days. (Order actually arrived 12 days after order!) The delivery date given to me was 22nd November so I arranged for someone to be onsite to unload the delivery only for the delivery not to arrive, sent someone out again on 23rd November to unload for it not to arrive again! It was delivered on 24th without prior notice and sat out the front of the job all day with zero security. My email querie/complaint was ignored and no delivery updates by sms/phone. 1st and last time using this company.”

Helpful Report

Dear Nick, Thank you for sharing your experience with us, and we sincerely apologize for the frustration caused by the delayed delivery and lack of communication. Your feedback is incredibly important, and we are truly sorry that we fell short of your expectations in this instance. We understand the inconvenience of having to arrange for someone to be onsite, only for the delivery not to arrive as scheduled. This kind of oversight is not in line with our commitment to providing reliable service, and we regret the additional hassle it caused you. Additionally, we deeply apologize for not responding to your email inquiry. Timely communication is essential, and we are sorry that we missed the mark in this case. We are actively reviewing our communication processes to ensure that we keep our customers informed moving forward. Please know that your concerns will be taken seriously as we work to improve our services. We would appreciate the opportunity to regain your trust in the future, and we hope to provide you with a much better experience. Thank you for your understanding, and once again, we apologize for the inconvenience caused. Kind regards, Kathleen Building Plastics Online Ltd.

“Good quality material and well made, Plus very quick delivery”

Helpful Report

Dear Stevie, Thank you for your 5-star review! We are delighted to hear that you found our materials to be of good quality and well made, as well as appreciating the quick delivery. Your satisfaction means a lot to us, and we truly value your support. We look forward to assisting you with your future projects! Best regards, Kathleen Building Plastics Online Ltd.

“Cheapest price I could find, quick delivery what more could you ask for”

Helpful Report

Dear David, Thank you for your 5-star review! We're thrilled to hear that you found our prices to be the best and that your delivery was quick. We appreciate your support and are glad to have met your expectations. Looking forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I have had 3 orders from this company all for eco fencing.If you expect 3 weeks for this fencing you will not be disappointed.All deliveries have arrived.l am very satisfied thank you”

Helpful Report

Dear Valued Customer, Thank you for your 5-star review! We're thrilled to hear that you've made multiple orders for eco fencing and that all your deliveries arrived as expected. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very good prices & quick delivery but communication after initial confirmation was poor. Was not told delivery date but luckily I was in to receive.”

Helpful Report

Dear Chris, Thank you for your thoughtful 4-star review! We're glad to hear that you found our prices very good and that your delivery was quick. We appreciate your feedback regarding communication, and we will work on improving our updates to ensure customers are kept informed throughout the delivery process. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent quick service. Higjly recommended.”

Helpful Report

Dear KMD, Thank you for your 5-star review! We're delighted to hear that you experienced excellent and quick service. Your recommendation means the world to us and motivates our team to keep up the great work. Thank you for choosing Building Plastics Online Ltd. We’re excited to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Order delivered quickly & team kept me updated at all times”

Helpful Report

Dear Pete, Thank you for your 5-star review! We’re so pleased to hear that your order was delivered quickly and that our team kept you updated throughout the process. Your feedback is greatly appreciated, and it inspires us to continue delivering excellent service. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Competitive prices, reasonable & quick delivery”

Helpful Report

Dear Mick, Thank you so much for your 5-star review! We're thrilled to hear that you found our prices competitive and that your delivery was reasonable and quick. We appreciate your feedback as it motivates us to keep providing the best service possible. Thank you for choosing Building Plastics Online Ltd. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Great product and the right price”

Helpful Report

Dear Stephen, Thank you for your 5-star review! We're so glad to hear that you found our product to be great and offered at the right price. Your feedback means a lot to us, and we’re committed to maintaining the quality and value you’ve come to expect. Thank you for choosing Building Plastics Online Ltd. We look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Quality product and fast and efficient service.”

Helpful Report

Dear Valued Customer, Thank you for 5-star review! We’re thrilled to know that you found our products to be of high quality and that our service was fast and efficient. Your satisfaction is very important to us, and your positive feedback encourages our team to maintain our high standards. Thank you for choosing Building Plastics Online Ltd. We can’t wait to assist you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service and highly competitive pricing. Items arrived promptly, with good communication ahead of delivery.”

Helpful Report

Dear Valued Customer, Thank you for your fantastic 5-star review! We are delighted to hear that you experienced excellent service and found our pricing to be highly competitive. Your satisfaction is our priority, and it's wonderful to know that our communication and delivery met your expectations. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great service, fair price. Thanks!”

Helpful Report

Dear Joe, Thank you so much for your excellent 5-star review! We’re thrilled to hear that you were pleased with our service and found our prices to be fair. Your feedback is invaluable to us and pushes our team to continue providing the best experience possible. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great service as always and excellent quality materials”

Helpful Report

Dear Mark, Thank you for your outstanding 5-star review! We're so pleased to hear that you received great service and found our materials to be of excellent quality. Your kind words are truly appreciated and serve as a wonderful motivation for our team to keep up the good work. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very quickly delivered plus kept my in the loop 👍”

Helpful Report

Dear Valued Customer, Thank you for your amazing 5-star review! We're thrilled to hear that your order was delivered quickly and that we kept you informed throughout the process. Communication is key, and we're glad you felt in the loop! Your feedback means a lot to us, and it motivates our team to keep providing top-notch service. Thank you for choosing Building Plastics Online Ltd. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Good clear, easy to use website, with very competitive pricing. Prompt confirmation of order and prompt delivery service.”

Helpful Report

Dear Mike, Thank you for your fantastic 5-star review! We're delighted to hear that you found our website clear and easy to use, and that our pricing met your expectations. It's great to know that your order confirmation and delivery were prompt. We always aim to provide a seamless experience for our customers, and your feedback reassures us that we're on the right track. Thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Great products, great prices, all delivered when they said they would.”

Helpful Report

Thank you, Andrew, for your glowing 5-star review! We're thrilled to hear that you found our products to be great and our prices competitive. It's wonderful to know that we delivered right on schedule as promised. Your satisfaction is our priority, and feedback like yours inspires us to keep delivering the best for our customers. Thank you for choosing Building Plastics Online Ltd. We can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service on the phone, extremely polite and professional, took the time to call my nearest supplier to ensure they had stock. Delivery was a day later than promised but handover was seamless.”

Helpful Report

Dear Valued Customer, Thank you for your thoughtful 4-star review! We’re delighted to hear about your positive experience with our phone service and our polite and professional team. We appreciate you mentioning our efforts to ensure your nearest supplier had stock — we strive to provide thorough assistance to all our customers. We apologize for the delivery being a day later than expected. We understand the importance of timely deliveries, and your feedback will certainly help us improve our processes. Thank you for your understanding and for choosing Building Plastics Online Ltd. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 2,040 reviews