Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,277 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was notified that the order was being processed and an email would be sent confirming delivery date within 48 hours. No e-mail was sent. When I chased up the delivery, I was told that an unsuccessful attempt was made to call my mobile number and the delivery would be made the next day, this was subsequently corrected to "I got my dates muddled up, it's being delivered today before 3.30". The delivery had already been made, but I was unaware of it and so no workmen were onsite. The delivery driver told the person who took in the delivery that it was incomplete and he would be back. As far as I can tell, it is not incomplete. However, I have mixed items both Eurocell branded and un-branded. I hope they will match!!!! A TOTAL SHAMBLES FROM START TO FINISH. Why say you will email and then choose to do something else. There is no mobile signal here and I only see calls and SMS when I leave - I have no evidence of any call and no SMS. If you email and say there will be email confirmation, EMAIL!!!!!”

Helpful Report

Hello, Thank you for your feedback, and we sincerely apologise for the frustration caused during your recent order. We’ve looked into this and can confirm that your order was processed and delivered by our depot within 48 hours. The depot did attempt to contact you regarding the delivery. When we requested the delivery date from them, it had already been completed. We can also confirm that all items have been delivered by Eurocell and are Eurocell products, so they will match. Our processing team ensured that all items were sourced from the same supplier to avoid any mismatches. We’re sorry that the communication didn’t go as smoothly as expected, and we appreciate your patience. Your feedback helps us improve our processes for the future. Kind regards BPO LTD

“Outcome was excellent issue with placing order and inputting collection address but having advice on the chat how to get around the issue worked really well would be using in the future highly recommended”

Helpful Report

Hello, Thank you so much for your kind review! We’re delighted to hear that our chat support was able to help you resolve the issue smoothly. We truly appreciate your recommendation and look forward to serving you again in the future. Kind regards BPO LTD

“Easy and quick”

Helpful Report

Hello, We truly appreciate your kind review and the time you took to share your experience. Kind regards BPO TLD

“My order was delivered within 36 hours of my order being placed”

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Hello, Thank you so much for your kind review — your support means a lot to us! Kind regards BPO LTD

“Easy Fast delivery highly recommended”

Helpful Report

Good morning, Thank you so much for your kind review — your support means a lot to us! Kind regards BPO LTD

“Very easy to identify parts required and order, prompt delivery. However a box of white facia board nails was not delivered, even after contacting them by phone and the promise they would be delivered the next day.”

Helpful Report

Good morning, Thank you for taking the time to share your feedback. We’re pleased to hear that you found it easy to identify and order the parts you needed, and that delivery was prompt. We’re very sorry about the issue with the missing fascia board nails and the delay in resolving this. Your comments are valuable to us, and we’ll work to ensure this doesn’t happen again. Thank you for bringing it to our attention. Kind regards BPO LTD

“I do not advise buying from them PVC fence panels as they become bend and discoloured in couple of months time. I ordered from them for two customers and now they not happy about my service just because i trusted this company with the product. I raised complain and its almost the month now they still investigating,contacting supplier and no replacement and no refund. Too slow when becomes to sorting issues . Also delivery arrangements are nightmare. No phone call before delivery they call you when there if you lucky.”

Helpful Report

“Great price just need to add Wrexham to list of stores had to go all the way to Chester when I could of gone to Wrexham”

Building Plastics Online Ltd 5 star review on 29th July 2025

Helpful Report

“What went wrong was I was going to be charged 132GBP for delivery to my address in Aberdeenshire, it was dropped to 66GBP +VAT where in England delivery is free over 300GBP. Then found out the panels I purchased were manufactured in Aberdeen only 25 miles away from me! This is a scandal!”

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“Delivered quickly and efficiently driver polite and helpful”

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“Good service and easy to order. My only concern is that my local collection point isn’t on there list , so have to message them , so my order doesn’t go to a different location”

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“easy to deal with”

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“Brilliant price,, brilliant service!”

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“Great service at great competitive price for what I needed that they had available. Items ordered provided by second party priced under their own price ! ☀️👍”

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“Straight forward to order and delivery excellent service”

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“Spot on Good communication, prompt delivery. Everything perfect”

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“Bought online,website is easy to navigate and delivery was quick”

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“Ordering was good. Communication was good. Speedy delivery. The quality of the products is excellent. It fitted together very well, made my job easier to fit. We've had alot of complements on our new deep OG guttering and soffit and everything. I would recommend”

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“Best prices,external cladding delivered a day early.excellent service THANK YOU.”

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“Lovely oak laminate window board. Great service, fast delivery. Thanks.”

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Building Plastics Online Ltd is rated 4.4 based on 2,277 reviews