Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.38

4.4 Rating 2,300 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“It's good price quick customer service.”

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Posted 1 year ago

“Easy to order on line.Quick delivery and product was well packaged. Very pleased. Will use this company again for any future projects without hesitation.”

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Posted 1 year ago

“Brilliant service great product and excellent value Well happy”

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Posted 1 year ago

“I would have given a 5 star rating if the delivery had been more economical . The material could have been posted for a few pounds in lieu of £15 charged , otherwise good service”

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Posted 1 year ago

“Good quality products,delivered quickly.A very good firm”

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Posted 1 year ago

“Easy to order online Delivery really fast Great product Friendly sales team”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very happy with the quality of the materials, plus the delivery arrived early which allowed me to complete my project sooner. Will be doing buisness with this company again when i renew my roofline.”

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Posted 1 year ago

“Same common theme with delivery. Online store timescales are fabricated. Post ordering the process for organising and communicating delivery is inefficient, long, vague and somewhat made up. 2 weeks have passed, 6 failed deliveries despite assurances it was on its way, then its out of stock, then the van broke down and so on. Order still not with me.”

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Posted 1 year ago

“The delivery was very quick and efficient. Very good price.”

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Posted 1 year ago

“Great service , after a small issue with gutter clips , replacements were on my driveway next day , thanks to abi @ customer services .”

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Posted 1 year ago

“I ordered new guttering, fascia’s, soffit boards and accessories. Prices great. The guttering was great, delivered quickly and everything present. The problem came with the fascia and soffit board accessories, ordered from building plastics, fulfilled by Eurocell. First there was a delay in delivery, then when it did arrive the driver insisted my wife sign for the delivery before he unloaded the van (shown on my doorbell camera). In hindsight we should have insisted on goods being unloaded and checked before signing, but hey we trusted all would be delivered. Turns out some items were wrong size and wrong qty. and others weren’t delivered (also fascia and soffit boards were scratched). Contacted building plastics and they investigated. They spoke with Eurocell who stated everything had been delivered because they have a signed delivery slip. Building plastics also said the correct sizes had been delivered as that’s what the delivery slip says. However despite building plastics advertising a size, Eurocell do not actually stock that size (not sure how it was delivered if they don’t stock / supply them…). We now have wrong parts and parts missing that Building plastics will not replace or deliver. Lesson learnt from us, do not sign until all items have been checked and building plastics and Eurocell can’t be trusted to deliver the items ordered. Prices were good, but you get what you pay for.”

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Posted 1 year ago

“Poor communication on delivery as in no date or time given on first part of order just pure luck someone was in and I am still waiting on a delivery date for 2nd part of the order and this was ordered over a week ago so not great the only positive I’ve had is my communication with Abi from customer services who has been fantastic but seems even her hands are tied somewhat so let’s see if I get any contact on Monday?”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Ordered some specialist shower wall boards by Perform panels, not many outlets. Good price and quick delivery from perform panels direct. Fitted today looks gorgeous.”

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Posted 1 year ago

“Second order i have had from building plastics, products is good and definitely the cheapest. Delivery driver is helpful and considers the best place to leave the materials. Thank you for your service, will definitely order again.”

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Posted 1 year ago

“Ordering is simple and delivered on time in fact it came earlier”

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Posted 1 year ago

“Good product, competetively priced and delivered on time.”

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Posted 1 year ago

“Easy to order online”

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Posted 1 year ago

“I made the mistake of ordering the wrong size facia - returned it 30th July 2025 and to date no refund has been given at the time of writing 27th August 2025 I have been asked to revise my review on 28th August as a refund has been processed apparently - but I have to wait another 7-10 working days to receive my refund and I am not confident I will actually be getting one !”

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Posted 1 year ago

Building Plastics Online Ltd is rated 4.4 based on 2,300 reviews