Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,220 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,220 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product delivered in full on time by a very helpful and professional driver”

Helpful Report

“5m fascia arrived with very quick delivery with a very helpful driver, in pristine condition. Very happy with the service.”

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“Superb service from start to finish, good communication and regular delivery updates, which was super quick.”

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“After issues with one of the other supplies. They were super super helpful and quick delivery. Highly recommend! Thanks,”

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“As with all the other reviews on here, it seems this company have a serious issue when it comes to delivery. Two star review based on awful delivery, but good prices. I ordered just shy of £1000 worth of items which I will say were reasonably priced. After making payment I waited the allotted 48 hours and was then provided with a delivery slot with times between. I used their Webchat feature to see if I could change the delivery day as it did not suit me. I was able to contact someone quite easily using the webchat but found that it was not easy to change delivery so reverted back to the original date and booked the day off work to await it arrive. Oddly, immediately after the webchat I received part of my delivery (2x lengths of soffit board) and was told that my items were being sent in two consignments and the bulk would arrive on the designated day. Having booked the day off I waited in all day and guess what? Like a lot of people report on here it didn't arrive. I used the web chat feature again today to be told that they assured me that it was being delivered this afternoon. Informed them that I was again at work and had received no contact saying it was now coming today. They assured me it was arriving today so I book the afternoon off work again. I wait in all afternoon and once again, no show and starting to wonder about the authenticity of this company. Looks like I'll be chasing them up again tomorrow!”

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“Everything arrived together quick delivery very reasonable prices have bought from this site quite a few times now. Would recommend them to anybody”

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“Stupidly I ordered from another company totally forgetting I've ordered from here before. Cancelled my other order and purchased from here. Items arrived promptly.”

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“Order 3 bathroom panel sheets with a join section, Extreme delays with delivery, company text me 4 times to say it was being delivered that day, still no sign off it until I rang up, was delivered the next day, 1 panel damaged so sent back and join section was missing, Received the replacement panel 2 days later but still no join strip, rang up to tell them this was still missing, was told I would hear something back the next day, it’s now been 2 days and I’ve still heard nothing”

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“Excellent communications. will deal with again”

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“I have ordered before off building plastics, and they always have a fast turnaround on deliveries, I have not been there for both deliveries but they put them in a save place for me, all my orders seem to be of good quality and I will order again if needed, would recommend to anyone for price, reliability and fast delivery.”

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“The communication between myself and a delivery company was fabulous. They arrived two days earlier than expected and the driver stacked them neatly at the side of my house. Very happy with the service.”

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“Good service, delivery was a day later than advised”

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“Easy to order, and roughly the same price as most other places, and best thing they delivered quickly and exactly when they said they would !”

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“Decent price, good communication, as described and delivered way quicker than I thought it could be.”

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“My order was partially sent to someone else. I had to do the hard work to track down where it ended up to build a case that I hadn't received it. As this split my order up there were two delivery charges. At first glance my order looked okay, a few minor imperfections. When I tried to use it a few weeks later the shiplap was almost impossible to use. The slot was fart too tight even with lubricants and stretching the joint. The boards were breaking as we installed them so we ended up having to cut off the check at the back. I emailed and called the company but they didn't respond. After following it up they acknowledged they had received my email and had done nothing about it but it was now too late. The shiplap is coming apart after a harsh winter and will need replaced prematurely”

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“Have used this company 3 times now for guttering and skirting first 2 deliverys were perfect ,the last small order must of been loose in the delivery van and turn up all scratched managed to make do and fit ,over all delivery and product quality is good”

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“Well I discovered yesterday that my order was incomplete but I signed for it so I think it’s my fault. Otherwise they were good”

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“Delivered on time, reasonably good prices.”

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“My old wooden fence panels had rotted and were only held up by foliage. I searched online and saw just what I needed. Ordering was simple, delivery was prompt and installation was easy even gor an elderly infirm person like myself. No more having to paint the fence. Looks great. Definitely recommend thus company and product. 7”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,220 reviews