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Building Plastics Online Ltd Reviews

4.4 Rating 2,150 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,150 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Anonymous
Unverified Reviewer
“Worst online company I have ever dealt with. Placed order then had to chase up as not delivered in expected timescale, wrong and missing item. I have been trying to arrange collection of wrong item since 27th March, I have sent three emails and one online chat.”
Helpful Report
Krishna
Verified Reviewer
“Extremely Disappointed – Poor Service and Misleading Product Info I ordered 3 laminated window boards, each 5.1m in length, for £236. After waiting 12 days, I was finally informed that they no longer supply 5m lengths – and instead offered 4.1m lengths at the same price, which is completely unreasonable. There was no contact number available to speak with someone directly, and their customer service was unresponsive and unhelpful throughout. This delay not only wasted my time, but also disrupted my schedule and cost me valuable time with my builders. Absolutely unacceptable and unprofessional experience. Avoid this company if you value your time and money. You've been warned.”
Helpful Report
Mojtaba Boreiri
Unverified Reviewer
“Perfect service and quality.”
Helpful Report
Anonymous
Verified Reviewer
“Good website and very easy to navigate and find the materials that were needed, the prices are competitive. It was simple to order and a confirmation quickly followed. Delivery time scale was acceptable and the estimated delivery date was in fact the day the material arrived. The delivery driver contacted me to confirm the address and give an ETA of 5 minutes. Delivery guy was very polite and helpful and placed the material exactly where I requested. Very pleased and would highly recommend.”
Helpful Report
Robert Henricksen
Unverified Reviewer
“Very efficient service arrived on time”
Helpful Report
Anonymous
Verified Reviewer
“Delivery was meant to be delivered yesterday, never came asked to leave a review a little difficult and disappointing to do so on a no delivery especially when i took a day off work to be available for the items. Now on what looks like a 4-6 week delivery not brilliant customer service.”
Helpful Report
Roger Cooper
Unverified Reviewer
“Fast delivery good prices good products 👍”
Helpful Report
Anonymous
Unverified Reviewer
“Great team in Doncaster, helped with my order and collection. Great prices and the same as Eurocell”
Helpful Report
ALAN DAVIES
Unverified Reviewer
“Great product and brilliant service/delivery”
Helpful Report
Anonymous
Unverified Reviewer
“Great service & price., will defiantly use again.”
Helpful Report
Anonymous
Unverified Reviewer
“Fantastic service 👏”
Helpful Report
Brandon
Verified Reviewer
“My order was fine mostly, however delivery date ending up Been to late, so changed to collection, was told refund had been processed for the delivery charge, but I’m assuming that it was a lie as I never received.”
Helpful Report
John
Verified Reviewer
“First order was great cheaper than anyone near me I've since placed another order but waiting on a delivery time”
Helpful Report
Dave
Unverified Reviewer
“Quick and easy to deal with. Good communication around delivery. Have used this company in the past and will definitely use again.”
Helpful Report
T Reynolds
Verified Reviewer
“The eco fence panels are amazing quality, good price , and the delivery driver went over and above . My husband was working from home and was on a call so the driver unloaded into our garage . The economy fence is easy to cut and the job was done in no time by us amateur DIY . Even the neighbours commented how amazing the fence looks . So pleased thank you . Sorry it wouldn’t let me upload photos”
Helpful Report
Kay Southern
Verified Reviewer
“Really quick service & great fencing. Only got told about delivery though 20 minutes before it was delivered. Would order from them again!”
Helpful Report
Anonymous
Verified Reviewer
“Terrible service. Rude obnoxious staff. Ignore emails. Avoid like the plague. Horrible company”
Helpful Report
Tom.
Unverified Reviewer
“Great price, very quick delivery. Sofit and fascias are top quality. Nice to work with and I even wired in down lighters before installing onto our new extension.”
Helpful Report
Steph
Unverified Reviewer
“Great service, delivery times and customer care.”
Helpful Report
Anonymous
Unverified Reviewer
“No contact number. Problem with delivery and I can't find a number to call them.”
Helpful Report
Good afternoon Kenneth, Thank you for reaching out, and I'm sorry to hear you've had trouble contacting us by phone. I understand you’ve already spoken with one of my colleagues via our online chat — I hope they were able to assist you. If you need any further help or have additional questions, please don’t hesitate to get in touch again. While we currently do not offer phone support, you are very welcome to contact us via email at customerservices@bpoltd.co.uk, and we’ll make sure to respond promptly. We’re here to help and want to ensure your delivery issue is resolved as quickly as possible. Kind regards Kathleen
Building Plastics Online Ltd is rated 4.4 based on 2,150 reviews
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