Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.39

4.4 Rating 2,282 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are ever in doubt about good service you need to look no further, Building plastics online ltd offer and gave me excellent service and really quick delivery which was surprising as the soffit and facia boards are 5m long. I honestly can not fault the product, the good price and excellent delivery service. Thank you so much for all of your help”

Helpful Report

Dear Darron,Thank you so much for your glowing 5-star rating of Building Plastics Online Ltd! We are thrilled to hear that you had an excellent experience with us, from our impeccable service to the surprisingly quick delivery of your 5m long soffit and fascia boards. We take great pride in providing our customers with top-notch service and high-quality products at competitive prices, and we are delighted that we were able to exceed your expectations. Your kind words about our efficient delivery and faultless product mean a lot to us. If you ever find yourself in need of good service again, remember that Building Plastics Online Ltd is here for you. Thank you once again for choosing us and for your wonderful feedback. Best regards, Kathleen

“Straightforward ordering, immediate reply stating approx delivery and a further text on the day of delivery to let me know when. Delivery was polite and delivered exactly to where I wanted it put. I would have no hesitation in recommending this company or any of their products.”

Helpful Report

Dear John,Thank you so much for taking the time to give Building Plastics Online Ltd a 5-star rating. We greatly appreciate your positive feedback and recommendation. We are thrilled to hear that your ordering experience was straightforward and that we provided you with immediate replies regarding delivery. Ensuring clear communication and prompt responses is something we value deeply. We are delighted that our delivery team was polite and delivered your order exactly to your desired location. Your satisfaction is our top priority, and we are ecstatic to have met your expectations in this regard. Once again, thank you for your kind words and recommendation. We truly value your business and look forward to serving you again in the future. Warm regards, Kathleen

“Good communication on delivery. Helpful delivery driver. Good product at the best price”

Helpful Report

Dear Bob,Thank you so much for awarding Building Plastics Online Ltd with a fantastic 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with us. We are thrilled to know that our team maintained good communication during the delivery process and that our delivery driver was helpful. Providing exceptional service is our top priority, and your compliments reflect our dedicated efforts. Moreover, we are glad that you found our product to be of top quality and at the best price. Ensuring the satisfaction of our customers with excellent products is our ultimate goal. Thank you once again for taking the time to share your experience. We look forward to serving you again in the future! Warm regards, Kathleen Customer Support Team Building Plastics Online Ltd

“Order arrived no damage, driver friendly and helpful, no problems just what I wanted.”

Helpful Report

Dear valued customer,Thank you so much for taking the time to give us a wonderful 5-star rating! We truly appreciate your support and your trust in Building Plastics Online Ltd. We are thrilled to hear that your order arrived without any damage. Our team works tirelessly to ensure that products are packaged securely for safe delivery. It is also delightful to know that our driver was friendly and helpful during the process. We always strive to provide excellent customer service, and having a driver who goes above and beyond to assist is something we take great pride in. We are glad that everything went smoothly and that we were able to provide you with exactly what you wanted. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional products and service to all our valued customers. Thank you once again for your support and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Warm regards, Kathleen Building Plastics Online Ltd

“Excellent items, quickly delivered, highly recommended”

Helpful Report

Thank you so much for your outstanding 5-star rating of Building Plastics Online Ltd! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted that you found our items excellent and are satisfied with the quick delivery service. Your kind recommendation means a lot to us, and we are committed to maintaining the highest quality standards in all our products and services. Once again, thank you for taking the time to share your feedback. We look forward to serving you again in the future and exceeding your expectations! Best regards, Kathleen

“Delivered on time, always updated , great product too”

Helpful Report

Thank you so much for taking the time to rate Building Plastics Online Ltd with a fantastic 5 stars! We greatly appreciate your support and feedback. We are thrilled to hear that your order was delivered on time and that you found our regular updates helpful. At Building Plastics Online Ltd, we believe in ensuring transparency and providing excellent customer service every step of the way. Moreover, we are delighted that you are pleased with the quality of the product you received. We strive to offer only the best to our valued customers, and your satisfaction is very important to us. Once again, thank you for choosing Building Plastics Online Ltd and for sharing your positive experience. If there is anything else we can assist you with, please don't hesitate to reach out to us. Warm regards, Kathleen Building Plastics Online Ltd

“Initial delivery did not arrive as informed but after a call to a very helpful support desk, all was resolved in a couple of days. I would happily use them again. The prices were also very competitive.”

Helpful Report

Dear SM,Thank you so much for taking the time to leave us a 4-star rating for Building Plastics Online Ltd. We truly appreciate your feedback and are glad to hear that your experience with us was mostly positive. We apologize for the initial delivery issue you encountered, but we are thrilled to learn that our support desk was able to assist you promptly and resolve the situation within a couple of days. Our team always strives to provide helpful assistance whenever our customers require it. It's wonderful to know that despite the initial setback, you are still willing to give us another chance in the future. We assure you that we will continue to provide competitive prices for our products and excellent customer service. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Best regards, Kathleen

“order arrived very quickly, exactly as described and well priced”

Helpful Report

Dear Janet,Thank you so much for giving Building Plastics Online Ltd a glowing 5-star rating! We greatly appreciate your support and the time you took to share your feedback. We're thrilled to hear that your order arrived very quickly, exactly as described, and at a competitive price. Ensuring a prompt and reliable delivery service, accurate product descriptions, and fair pricing are some of our top priorities. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen

“Good price, very good items quality.”

Helpful Report

Thank you for taking the time to rate Building Plastics Online Ltd with 5 stars! We greatly appreciate your kind words and positive feedback. It's fantastic to hear that you found our products to be of very good quality. At Building Plastics Online Ltd, our goal is to provide excellent service and top-notch products at competitive prices. We are delighted that our prices met your expectations as well. We strive to deliver a seamless and satisfying shopping experience to all our customers. Once again, thank you for choosing Building Plastics Online Ltd and for sharing your positive experience. We look forward to serving you again in the future! Best regards, Kathleen

“Would have got five price perfect delivery could have been better but ok great thanks brian”

Helpful Report

Dear Brian,Thank you so much for your superb 4-star rating of Building Plastics Online Ltd! We greatly appreciate your positive feedback and are thrilled that you had a good experience with us. We also want to acknowledge your valuable comment about the delivery, and assure you that we take it seriously. We are constantly striving to improve our services, and feedback like yours helps us identify areas where we can make adjustments. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Best regards, Kathleen

“Fantastic service received yet again from Building Plastics Online. I’ve dealt with these guys a good number of times now on various projects, really impressed with the products and the prices. Easy to navigate website and easy ordering. Really good communication with regards to dispatch and delivery updates/status Very pleased with the service provided by Building Plastics Online.”

Helpful Report

Dear Tom,Thank you for your fantastic 5-star rating of Building Plastics Online Ltd. We are delighted to hear that you have been consistently satisfied with our service and products throughout your various projects. We appreciate your kind words about our website, ordering process, and communication regarding dispatch and delivery updates. We are pleased to have provided you with a service that meets your expectations. Thank you for choosing Building Plastics Online. We look forward to serving you again in the future. Best regards, Kathleen

“Price very good delivery verygood Unfortunately the product turned up with dents and marks but as I builders were ready to fit with scaffold.erected we instructed them to fit the face boards as we could not afford to leave the scaffold up as it happens the faces board is on the to of the 2 story house as is not that obvious from the ground ( as most people do not look at it as they approach the property so I feel after sending photos of the damaged board at least a refund of the original cost of the board would be a fair conclusion”

Helpful Report

Dear Mr Hocking Thank you for your feedback. We're glad to hear that you were satisfied with the price and delivery service. However, we’re sorry to learn about the damage to the face boards. We understand how frustrating that must be, especially with scaffolding already in place. We would have been happy to replace the damaged items, however, since the items have been fitted, we cannot offer a refund. Best regards, Kathleen Customer Service Team Building Plastics Online Ltd

“Good pricing and product availability. I have also phoned a couple of times and I find the staff very knowledgeable and helpful.”

Helpful Report

Dear Ken,Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that you found our pricing competitive and our product availability satisfactory. Our team works hard to ensure that we offer the best value for money without compromising on quality. We're also delighted to know that you found our staff knowledgeable and helpful when you reached out to us over the phone. Providing excellent customer service is one of our top priorities, and we're glad to hear we met your expectations. Once again, thank you for your kind words and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Poor communication, delivery date quoted and goods arrived with one item missing. Had to chase up a delivery date for the missing item I am still to receive. I have an estimated delivery date for this item now so will see if it arrives on time”

Helpful Report

Dear Nigel,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Building Plastics Online Ltd. We sincerely appreciate your valuable input. Firstly, we would like to apologize for the unfortunate issues you encountered during the process. We understand that poor communication, a missed delivery date, and an item missing from your order caused inconvenience and frustration. Please accept our sincere apologies for any inconvenience caused by these occurrences. We are pleased to inform you that we now have an estimated delivery date for the missing item in your order. We are fully committed to fulfilling this delivery as promised, and we hope it arrives on time as expected. Once again, thank you for bringing these issues to our attention. Kind regards Kathleen

“Product was delivered without any prior notice, luckily we were just pulling into the drive when it arrived. Email came in about 2 hours later. Product was good.”

Helpful Report

Thank you so much for taking the time to share your feedback and experiences with Building Plastics Online Ltd. I sincerely apologize for the inconvenience caused by not receiving a delivery notification. We understand how important it is to stay informed about your order. We are looking into this matter to ensure it doesn't happen again. Warm regards, Kathleen Building Plastics Online Ltd

“The product was very good quality ,cut to the correct sizes..”

Helpful Report

Dear MICHAEL,Thank you so much for your fantastic 5-star rating of Building Plastics Online Ltd! We truly appreciate your support and taking the time to share your experience with us. We're thrilled to hear that you found our product to be of excellent quality and accurately cut to the correct sizes. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any further feedback or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Kathleen

“Every time when I place an order it’s the second one now fantastic service a place an order on Sunday and it was here on Wednesday so to me if you need anything else this is the price I’ll come back to place my orders. Many thanks. Give yourself a pat on the back for your good service. Everything else.”

Helpful Report

Thank you so much for your wonderful 5 star rating of Building Plastics Online Ltd! We truly appreciate your kind words and support for our services. Once again, many thanks for your kind words and for acknowledging our efforts to provide top-notch service. We are thrilled to have earned your trust and will continue to strive for excellence in everything we do. Warm regards, Kathleen

“Ordered several times from this company. Always arrives within time stated and is of good quality.”

Helpful Report

Thank you so much for taking the time to rate us with five stars! We truly appreciate your kind words and your trust in Building Plastics Online Ltd. It's fantastic to hear that you have been a returning customer and have consistently experienced prompt delivery within the estimated time frame. We strive to ensure that our products are of excellent quality, and we are glad that we have met your expectations. Once again, we would like to express our gratitude for choosing us as your preferred supplier. We look forward to serving you with the same level of dedication and quality in the future. Best regards, Kathleen Building Plastics Online Ltd.

“Great price and helpful employees ,my only grumble is you should have a drop down menu of the pick up branches so you can choose and be satisfied in the knowledge that you will be definitely picking up from your chosen branch rather than wait for email confirmation of said venue which can take a couple of days”

Helpful Report

Thank you so much for your fantastic 5-star rating of Building Plastics Online Ltd! We truly appreciate your kind words and are thrilled to hear that you found our prices great and our employees helpful. Your feedback regarding the drop-down menu for pick up branches is also highly valued. We understand that having a drop-down menu for the pick-up branches would ensure a more seamless customer experience and we apologize for any inconvenience caused by the current process. We are constantly striving to improve our services and your suggestion will certainly be taken into consideration for future enhancements. Once again, we appreciate your support and thank you for choosing Building Plastics Online Ltd. Should you have any further suggestions or feedback, please do not hesitate to reach out. We are here to ensure your satisfaction and provide a smooth shopping experience.

“Fast Delivery, Great Products, Good Price, Will Use Again, AAA+++”

Helpful Report

Dear Shaun,Thank you so much for taking the time to leave a 5-star rating for Building Plastics Online Ltd. We appreciate your feedback and are glad to hear that you had a positive experience with us. Fast Delivery, Great Products, Good Price, Will Use Again, AAA+++ - your words truly mean a lot to us! We strive to provide top-notch service and high-quality products, so it's fantastic to know that we met your expectations. We value your support and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 2,282 reviews