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Building Plastics Online Ltd Reviews

4.4 Rating 2,298 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Product Reviews
142
 Metrics Info
4.4
Based on 2,298 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Mark J
Verified Reviewer
“Excellent value and very speedy delivery. Very simple from start to finish, would highly recommend.”
Helpful Report
Dear Mark, Thank you for your 5-star review! We're thrilled to hear you found our service to be excellent value with speedy delivery. It's fantastic to know that your experience was simple from start to finish – that's exactly what we strive for! We truly appreciate your recommendation and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Andrew Sykes
Unverified Reviewer
“Delivery driver could not do enough brilliant”
Helpful Report
Dear Andrew, Thank you for your 5-star review! We're thrilled to hear that our delivery driver went above and beyond for you. It’s always our aim to provide exceptional service, and your feedback confirms that we're on the right track. We truly appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Colin
Verified Reviewer
“Great service, great product and good prices. Everything arrived in good condition within a couple of days of ordering. Well pleased.”
Helpful Report
Dear Colin, Thank you for your 5-star review! We’re so pleased to hear that you enjoyed our great service and product quality at good prices. It’s wonderful to know everything arrived in perfect condition and in a timely manner. We appreciate your feedback and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Easy ordering, fantastic fast and free delivery over £30 good communication.”
Helpful Report
Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found the ordering process easy and enjoyed our fast and free delivery over £30. Good communication is essential to us, and we're glad it made a positive impression on you. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Ezzigo
Verified Reviewer
“Used several times before and I’m again delighted with the service, product, fast delivery and price. Thank you”
Helpful Report
Dear Ezzigo, Thank you for your amazing 5-star review! We're delighted to hear that you are consistently pleased with our service, product quality, fast delivery, and pricing. Your kind feedback motivates us to keep doing our best, and we look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Ben
Unverified Reviewer
“Good products, well priced and arrived in good time.”
Helpful Report
Dear Ben, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our products well-priced and that they arrived in good time. Your kind words mean a lot to us, and we're excited to help you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Nik
Verified Reviewer
“Delivery never arrived after being instructed to have two people available at kerbside to take delivery and having a day off work. Spoke to customer services and manager and no one cared. When order finally arrived there was a couple of pieces in the wrong colour. Quality of the products are good though.”
Helpful Report
Dear Nik, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered with your delivery and the mix-up with your order. I understand how frustrating it must have been to arrange for two people and take a day off work, only to have your delivery not arrive as expected. I’m glad to hear that you found the quality of the products to be good, but I truly regret that our service fell short in your case. I assure you that your concerns will be taken seriously, and I'll be sharing your experience with the relevant team so we can improve moving forward. If there's anything else you wish to discuss or if you need further assistance, please don’t hesitate to reach out. Best regards, Kathleen
Anonymous
Verified Reviewer
“Quick delivery”
Helpful Report
Dear Customer, Thank you for your 5-star review! We're thrilled to hear that you received your order quickly. Your feedback is greatly appreciated, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Very quick delivery and excellent product, will be buying from here again”
Helpful Report
Dear Customer, Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced quick delivery and found our product to be excellent. Your support means a lot to us, and we can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Andrew
Verified Reviewer
“The communication was good and delivery was as agreed, on time and all items correctly delivered.”
Helpful Report
Dear Andrew, Thank you for your 5-star review! We're delighted to hear that our communication and timely delivery met your expectations. Your satisfaction is our priority, and we truly appreciate your support. We look forward to assisting you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Steve Bartlett
Verified Reviewer
“I was delighted with the product, fast delivery and price. Exceptional customer service. Thank you.”
Helpful Report
Dear Steve, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were delighted with your product, our fast delivery, and the exceptional customer service you received. Your satisfaction is our top priority, and we truly appreciate your kind words. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Highly recommended”
Helpful Report
Dear Customer, Thank you so much for your 5-star review! We're thrilled that you highly recommend us and appreciate your support. Your satisfaction means the world to us, and we look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Great price, good product will use building plastics again in future.”
Helpful Report
Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices great and our products met your expectations. We appreciate your support and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Steve Holbrook
Unverified Reviewer
“Very impressed with product however did not receive notification of when item was being delivered. Lucky I was in when delivery person turned up. Only minor issues but otherwise very pleased”
Helpful Report
Dear Steve, Thank you for your 4-star review! We're glad to hear that you were impressed with our product. We apologize for the lack of delivery notification and appreciate your understanding in this matter. Your feedback is invaluable to us, and we’ll work on improving our communication for future deliveries. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Excellent value and free delivery over £30”
Helpful Report
Dear Customer, Thank you for your 5-star review! We're thrilled to hear that you found our value excellent and appreciated the free delivery on orders over £30. Your feedback truly motivates our team, and we can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Andy Shaw
Unverified Reviewer
“When I receive it I'll let you know 😌”
Helpful Report
Dear Andy, Thank you for your review. I appreciate you taking the time to share your thoughts with us. While I understand that you haven't received your order yet, I hope it meets your expectations when it arrives on Monday 11/11/2024 If you have any questions or need assistance in the meantime, please don't hesitate to reach out. Best regards, Kathleen
Clive Ongley
Verified Reviewer
“good service - good value”
Helpful Report
Dear Clive, Thank you for your 5-star review! We're so pleased to hear that you found our service to be good and our value to be excellent. Your kind words really motivate us, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Kevin
Unverified Reviewer
“Really easy to order and fast delivery will be using them again”
Helpful Report
Dear Kevin, Thank you for your 5-star review! We're delighted to hear that you found our ordering process to be easy and enjoyed our fast delivery service. Your feedback means a lot to us, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Norman Guy
Verified Reviewer
“Havent used product yet but delivery was a shambles. Mail to say they would advise delivery date then courier just turned up while at work and left delivery outside. Customer services couldnt be bothered to reply to my complaint”
Helpful Report
Dear Norman, Thank you for completing your review on BPO. I am sorry to hear that our service did not meet our usual high standards in your experience. I also attempted to locate an email from you but, unfortunately, I couldn't find one. Could I kindly ask you to email me directly at customerservice@bpoltd.co.uk, marking it for my attention? I would be happy to look into any concerns you may have and assist in resolving them. Thank you again for your feedback, and I look forward to helping you. Best regards, Kathleen
Ray Stevens
Unverified Reviewer
“Brilliant service from order to delivery, very good on price thanks”
Helpful Report
Dear Ray, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced brilliant service from start to finish and found our prices to be to your liking. Your support means a lot to us, and we look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Building Plastics Online Ltd is rated 4.4 based on 2,298 reviews
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