Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Ordered some plastic fascia boards to use for window sills - much cheaper than Wickes and delivery was free! Brilliant!”

Helpful Report

“A mixed bag. On the good side, the price was good and the products good. However, delivery was promised as 2 days from order, after 5 days it was changed to 9 days from order and eventually arrived 10 days from order. I then found there were 3 items missing and raised this with their support. They claimed everything was sent so I sent photographs of what was delivered as it was left on the driveway. I also told them my builder had been held up and the delay was costing me money (which was true). On the plus side they then delivered the missing items at 8am next morning.”

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“Very helpful staff and cheap. Will use again.”

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“Poor communications and delivery. Otherwise fine.”

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“Ordered square guttering ,clips ,end caps ,running outlet all square .when delivery turned up all was square but had round guttering. Couldn't get job done on day till order was changed .what it was two days later.i would use again”

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“Delivered on time NO issues with product Would use again”

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“Brilliant company fast delivery brilliant products would recommend to anyone”

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“Ordered some fascia and everything arrived as per the order and in good condition. Had a couple of email updates but one improvement would’ve been to get a firm delivery date at time of ordering.”

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“Great product and customer service”

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“Very good price, all items i ordered has been delivered safety. I am happy with this service”

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“Fast delivery good price will be back”

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“Great service. I would buy more in the future.”

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“very good .great price.Fast delivery .”

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“Longer than expected wait for delivery and when it arrived items were missing. Reported straightaway, acknowledged but then nothing further. Link to check progress didn’t work and no reply to follow up email. One length of downspout all scratched when unpacked but seemed little point in reporting that when no interest in supplying missing items.”

Helpful Report

“I have sent 6 requests via the chat line and 3 via the home page and not one reply, Fascia capping was delivered wrong size , not been used still in packaging, cannot get hold of anyone, Thank you ?”

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“My order did not turn up for over a month, despite making several calls to chase up and being assured I would receive a delivery date. After several more weeks I gave up and requested to cancel my order and get a refund. the company has now IGNORED multiple requests to give me my money back. DO NOT trust this company with your money. They may just be incompentant rather than actually criminal but the end result is the same - they have stolen my money.”

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“Excellent service, great products at reasonable price. very pleased.”

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“Very polite & efficient service when I rang. Only drawback was having to listen to mind numbing music & repeated message for around 10 mins telling me I was No. 1 in queue”

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“No answer to emails, phone calls or their so called chat service. Nearly £700 worth of products undelivered. Now having to rebuy from a different company and pray that we get our money back as we cannot afford to loose that. Please do not use this company, I wish I had read the reviews beforehand.”

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“order items was very straightforward and stress free.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,050 reviews