Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Ordered it a week ago and it still says awaiting despatch”

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“Don’t bother using this company they sent out the wrong materials then charged delivery costs & restocking charges! I definitely would not recommend!”

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“Brilliant customer service when I needed an extra piece. Immediately dispatched and didn't charge for delivery. Quick service e and delivery too. First class business.”

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“Very polite and helpful, delivered sooner than expected. Would definitely recommend.”

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“Ordered over a week ago, emailed within minutes of placement to advise I'd made a slight error and could I amend the order. Told several hours later that the order has been processed and it was too late. A week later and I'm still waiting for the goods to arrive and/or acknowledgement of the dispatch! Quite poor for a company with 'second to none' customer service!”

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“Arrived v quickly and in good order. Only issue was no warning of delivery time/date. Used before and will use again as required. Couldn't find cheaper online for what I wanted.”

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“Excellent service”

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“A company you can trust with years of experience and service to the home owner,diy or trade , Excellent Stock, good quality products,quick delivery,helpful delivery drivers...... I would'nt shop anywhere else, 5 stars.”

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“Great prices and excellent quality products, delivery was very fast and was kept informed.”

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“Good price great product easy to fit would definitely use this company again very pleased 👍👍👍”

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“ABSOLUTELY USELESS COMPANY. I ordered and paid for my materials. After about 4 days I called to ask where they were. Was told that they were st the Swansea depot and shouldn't be long. Waited another week and called again. Was again told that they were at Swansea depot. Apparently Swansea were having problems with delivery, but was giving a definite delivery date. Waited till the day after the delivery date and was told Swansea were 3 weeks behind with the orders and my stuff could not be delivered.....ever. The ONLY plus point was the staff were polite. They tell you rubbish to fob you off. DO NOT USE.”

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“Very poor communications, difficult to get through on phone and customer service email again just shut down and close your query repeatedly. Pity as the product and price very good but let down by order shortage which apart from paying for goods not received its been a lot of unfortunate delay and hassle. Unlikely to use in the future and would advise to avoid.”

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“Excellent service and good quality service. Would highly recommend”

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“Excellent quality, great price.. I would buy again 👍👍”

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“Absolutely disgusting. Place an order received email next day to say it's ready for dispatch. 4 weeks later after countless emails and promises received an email today order is cancelled we don't stock it anymore.”

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“Good product at a great price with fast delivery”

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“Great price, good quality products, very quick delivery, Excellent.”

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“Great service and good product.”

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“Quality product at excellent price, quick delivery”

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“ordering was easy and delivering was quicker than I had anticipated. I would certainly recommend this company and will use them again.”

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Building Plastics Online Ltd is rated 4.4 based on 2,050 reviews