Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,036 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 24th February 2025

Dave

Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“I purchased the 5m 240mm bullnose window cill. It was a very competitive price and delivered within 48hrs. Highly recommended”

Helpful Report

Dear Raymond, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our price competitive and that your delivery was so prompt. Your recommendation means the world to us, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“I would like to receive a date for when my order will arrive before I am requested to give a review.”

Helpful Report

Dear Eamonn Thank you for reaching out to us regarding your order. I sincerely apologize for the delay and any inconvenience this may have caused. Unfortunately, the delivery was delayed due to unforeseen circumstances with the driver calling in sick. I want to assure you that your order is now on its way and is scheduled to arrive later this afternoon, or at the very latest, tomorrow morning. We are closely monitoring the situation to ensure timely delivery and will follow up to confirm once it has been completed. We truly value your feedback and appreciate your patience and understanding. If there’s anything further I can assist you with, please don’t hesitate to let me know. Kind regards Kathleen

“Very responsive customer service, fast delivery, great prices and top quality products.”

Helpful Report

Dear Eduardo, Thank you for your outstanding 5-star review! We're thrilled to hear that you experienced responsive customer service, fast delivery, and found our prices to be great while enjoying top quality products. Your feedback truly motivates us, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Pleased with order. It did exactly what we wanted. Delivery prompt and efficient. Would recommend.”

Helpful Report

Dear Wendy, Thank you for your fantastic 5-star review! We're so pleased to hear that your order met your expectations and that the delivery was prompt and efficient. Your recommendation means a lot to us, and we're looking forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent service and very competitive prices. Will use again.”

Helpful Report

Dear Tim, Thank you for your 5-star review! We're delighted to hear you had an excellent experience with our service and found our prices competitive. Your satisfaction means a lot to us, and we're excited to serve you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“They had the items I needed, at an affordable price. Delivery was fast and the driver was helpful. As the items were in good order, there was no need for me to contact them.”

Helpful Report

Dear Customer, Thank you for your 4-star review! We're delighted to hear you found the items you needed at an affordable price and that our delivery was fast with a helpful driver. It's great to know everything arrived in good order, and we appreciate your support. If there's anything we can do to make your next experience a 5-star one, please do let us know! Best regards, Kathleen Building Plastics Online Ltd.

“Excellent value and very speedy delivery. Very simple from start to finish, would highly recommend.”

Helpful Report

Dear Mark, Thank you for your 5-star review! We're thrilled to hear you found our service to be excellent value with speedy delivery. It's fantastic to know that your experience was simple from start to finish – that's exactly what we strive for! We truly appreciate your recommendation and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Delivery driver could not do enough brilliant”

Helpful Report

Dear Andrew, Thank you for your 5-star review! We're thrilled to hear that our delivery driver went above and beyond for you. It’s always our aim to provide exceptional service, and your feedback confirms that we're on the right track. We truly appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great service, great product and good prices. Everything arrived in good condition within a couple of days of ordering. Well pleased.”

Helpful Report

Dear Colin, Thank you for your 5-star review! We’re so pleased to hear that you enjoyed our great service and product quality at good prices. It’s wonderful to know everything arrived in perfect condition and in a timely manner. We appreciate your feedback and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Easy ordering, fantastic fast and free delivery over £30 good communication.”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found the ordering process easy and enjoyed our fast and free delivery over £30. Good communication is essential to us, and we're glad it made a positive impression on you. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Used several times before and I’m again delighted with the service, product, fast delivery and price. Thank you”

Helpful Report

Dear Ezzigo, Thank you for your amazing 5-star review! We're delighted to hear that you are consistently pleased with our service, product quality, fast delivery, and pricing. Your kind feedback motivates us to keep doing our best, and we look forward to assisting you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Good products, well priced and arrived in good time.”

Helpful Report

Dear Ben, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our products well-priced and that they arrived in good time. Your kind words mean a lot to us, and we're excited to help you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Delivery never arrived after being instructed to have two people available at kerbside to take delivery and having a day off work. Spoke to customer services and manager and no one cared. When order finally arrived there was a couple of pieces in the wrong colour. Quality of the products are good though.”

Helpful Report

Dear Nik, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered with your delivery and the mix-up with your order. I understand how frustrating it must have been to arrange for two people and take a day off work, only to have your delivery not arrive as expected. I’m glad to hear that you found the quality of the products to be good, but I truly regret that our service fell short in your case. I assure you that your concerns will be taken seriously, and I'll be sharing your experience with the relevant team so we can improve moving forward. If there's anything else you wish to discuss or if you need further assistance, please don’t hesitate to reach out. Best regards, Kathleen

“Quick delivery”

Helpful Report

Dear Customer, Thank you for your 5-star review! We're thrilled to hear that you received your order quickly. Your feedback is greatly appreciated, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“Very quick delivery and excellent product, will be buying from here again”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced quick delivery and found our product to be excellent. Your support means a lot to us, and we can't wait to serve you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“The communication was good and delivery was as agreed, on time and all items correctly delivered.”

Helpful Report

Dear Andrew, Thank you for your 5-star review! We're delighted to hear that our communication and timely delivery met your expectations. Your satisfaction is our priority, and we truly appreciate your support. We look forward to assisting you again soon! Best regards, Kathleen Building Plastics Online Ltd.

“I was delighted with the product, fast delivery and price. Exceptional customer service. Thank you.”

Helpful Report

Dear Steve, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were delighted with your product, our fast delivery, and the exceptional customer service you received. Your satisfaction is our top priority, and we truly appreciate your kind words. We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Highly recommended”

Helpful Report

Dear Customer, Thank you so much for your 5-star review! We're thrilled that you highly recommend us and appreciate your support. Your satisfaction means the world to us, and we look forward to welcoming you back soon! Best regards, Kathleen Building Plastics Online Ltd.

“Great price, good product will use building plastics again in future.”

Helpful Report

Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices great and our products met your expectations. We appreciate your support and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

“Very impressed with product however did not receive notification of when item was being delivered. Lucky I was in when delivery person turned up. Only minor issues but otherwise very pleased”

Helpful Report

Dear Steve, Thank you for your 4-star review! We're glad to hear that you were impressed with our product. We apologize for the lack of delivery notification and appreciate your understanding in this matter. Your feedback is invaluable to us, and we’ll work on improving our communication for future deliveries. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Building Plastics Online Ltd is rated 4.4 based on 2,036 reviews