Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.39

4.4 Rating 2,282 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was helpful, there was a problem with ordering system, but kept us informed, any part of order mistake was put right very quickly.”

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“Poor communication and poor delivery, but good product and value”

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“Excellent service and product, highly recommended.”

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“Items well packaged fast delivery, great service”

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“easy transaction, product was brilliant. Only thing to let them down was delivery date but wasn’t an issue with date being changed. Have recommended them to my parents and they have used and delivery was fine. I would use this company again.”

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“the products arrived as described and in a timely manner.”

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“Good product. Small problem with delivery date by resolved quickly.”

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“Brilliant product, great service from start to finish. Prompt response to any queries and kept me up to date with my order throughout the process. Would use again. 5 stars.”

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“The skirting board is amazing can’t believe how good it is will use again”

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“I had a damaged drainage pipe, contacted their online chat, they said they’d send a replacement out. Contacted them again but with no reply that time. Replacement never turned up. Customer service was terrible, will never order from them again.”

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“Placed order and delivered within a few days ordering well impressed”

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“Great products and communication on placing order. The delivery driver was extremely polite and helpful.”

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Hi Stuart, Great feedback and thank you for your review. Regards, BPOltd

“Great quality, fast delivery”

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Hi Chris, Thank you for your valued feed back. Regards, BPOltd

“Ordered product and paid. Order cancelled by seller without any reason given. Presumably their free delivery offer is misrepresented.”

Building Plastics Online Ltd 1 star review on 14th February 2020

Helpful Report

Hello Mr McElroy, Thank you for your review. We have cancelled your order due to us not being able to deliver the products you had ordered to your location (NI). We do clearly state this on the deliveries page on our website which details senarios for lead times on different products and postal areas, which we have attached a screenshot of this for your reference, it is nothing to do with the free delivery offer. As soon as we realised that we couldn't deliver your order, we took action and refunded you instantly via the method you paid us and we have also emailed you your receipt for the refund which details why we refunded you as soon as we could (snippet also attached). In light of this information we feel your feedback is a little harsh. Kind Regards, Building Plastics Online Ltd.

“Items arrived in good time as per web info. Skirting is just as described. Easy to install. Thank you.”

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“Ordered 2 items, which came within a week but unfortunately it was delivered to the wrong address, lucky the persons at the address had the decency to deliver it to the correct address.....Instructions had not been followed as I requested items to be put in the porch, items found in the garden (So I was told)”

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“Very happy with delivery.”

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“Ordered my item , which was quite easy and straightforward. A few days later , as per my emails, it was delivered ! Fab!”

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“Great service with free delivery. Will definitely recommend to friends and family.”

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“The quality of goods purchased and the service is outstanding. Excellent value for money”

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Building Plastics Online Ltd is rated 4.4 based on 2,282 reviews