Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,158 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“Did everything as required, ordering was easy and items were delivered quickly. Phoned with a small query which was answered promptly, always a good sign. Would have preferred an email confirmation of order. That's the only niggle, Price was good and I wouldn't hesitate to order from them again.”

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“A very good transaction”

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“Very efficient service, great quality product, very reasonable price”

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“Great prices, great service, will always recommend and use from now on”

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“Excellent service and will buy again Thank you”

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“Good quality product, good price, delivered on time. Wouldn't hesitate to use again!!”

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“Two items delivered as expected. Unfortunately one item was damaged due to careless handling on delivery to the premises.”

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“Good product. Delivered to my door.”

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“My order was delivered in good time and in good order. I would definitely use this company again and recommend it to friends and family.”

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“WAS VERY IMPRESSED WITH THE SERVICE I WAS GIVEN AND WAS USE YOUR COMPANY AGAIN QUICK DELIVERY AND PLEASANT ON THE WHEN I WAS ORDERING THE MATERIAL I NEEDED”

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“Order took about 4 weeks to arrive and I had to chase for updates”

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“I ordered my items (2 lengths of bull nose window board, 2 lengths of angle, 2 end caps) on june 8th, having read that delivery may take 3 to 4 working days. I will be notified of delivery date by email. When the date got to the 20th June i decided to give PBS a ring to check on status of my order, I was told that the items are on the truck and will be with me sometime after 3pm of that day (June 20). Waited at the delivery address, nothing arrived. Phoned PBS at 9.10am on the morning of June 21 and was told there had been a problem and the gear was not on the truck and had not yet been received by PBS, the chaps are on their way to Alfreton to pick Items up and they'll be straight with you, ( i live 30 mins from Alfreton). All day waiting at the delivery address for items to be delivered. At 3.50pm the product arrives, that's around 6 hours dead time waiting for delivery. Not happy. Not using PBS again. Sorry guys, don't promise delivery when items are not in your hands and it's out of your control, people are planning their days around your word.”

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“Ordered online and that was straight forward. Had to contact Company as items ordered were not delivered on time. They promised they would be delivered a few days later and they were. I purchased some cills and they are a really good quality. However, I did notice that the plastic protector did not go all over the items and that was a concern. I will purchase from them again.”

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“Products received were of very good quality. Website very easy to navigate”

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“excellent service , easy to order on line , excellent price , my only criticism is the delivery supplier did not contact me when to expect delivery , luckily I was at home , no question I will order again”

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“Made a slight mistake on my order, however they were more than helpful when it come to rectifying the issue and delt with it in no time at all. Would use again”

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“Excellent service I had to change delivery nothing was a problem Driver was excellent and on time High quality product too”

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“Delivered on time the right kit for a good price. Something that’s finally gone right for this project. Thanks guys.”

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Building Plastics Online Ltd is rated 4.4 based on 2,158 reviews