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Building Plastics Online Ltd Reviews

4.4 Rating 2,192 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,192 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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ROBERT
Verified Buyer
“I received excellent service during the processing of my order, I was able to change quite a few items before the delivery date, a human touch, not the computer driving the process, Delivery was on time and very helpful, overall, great service and value for money”
Helpful Report
DARIUS
Verified Buyer
“Good communication and update on the delivery.”
Helpful Report
Anonymous
Verified Buyer
“Excellent product easy to use and at a good price. Delivery and customer service great.”
Helpful Report
Steven
Verified Buyer
“Perfect products fast delivery what more could you ask for”
Helpful Report
P
Verified Buyer
“No communication apart from email when ordered Paid £18 delivery between 3-5days Came 7 days ( working days) And was just left and the drive”
Helpful Report
Joe
Verified Buyer
“First class company reasonable prices and first class delivery!”
Helpful Report
Gary
Verified Buyer
“Unable to give more than the 1 star as I am still waiting for the product I ordered to arrive. Waiting for at least 10 days now even though delivery was expected to be 2 to 3 working days. Have had no notification of why there is a delay.”
Helpful Report
Robert
Verified Buyer
“Fantastic firm, fair prices for quality of material and always deliver on time”
Helpful Report
Andrew
Verified Buyer
“After an initial mix up the customer service were most attentive and sorted the problem very quickly indeed. Just hoping that the weather holds up a bit longer to get the cladding fitted.”
Helpful Report
Carol
Verified Buyer
“Delivery arrived on due date very pleasant delivery man phoned to let me know where the delivery was left at my daughters house good quality item received very pleased with excellent service Thank you”
Helpful Report
Phil
Verified Buyer
“This was our second order from Building Plastics Online and it will NOT be our last. Excellent prices, speedy delivery and varied range.”
Helpful Report
Lawrence
Verified Buyer
“Products ok delivery a day late”
Helpful Report
Andrew
Verified Buyer
“Very quick and very friendly delivery will use again many thanks .”
Helpful Report
Anonymous
Verified Buyer
“Took a phone call 3 days after order, to find out they didn't have any, they do not keep in stock, they were trying to get it from Eurocell near where I live. I could have done that myself in the first place, Building Plastics may be cheaper than everybody else, but communication is poor. Stock appears to be limited.”
Helpful Report
Hi Andy Jesney, Thank you for the review, however I find the 1* review quite harsh for what happened on your order. Firstly we are an official Eurocell distrbutor so yes we use over 250 depots of theirs Nationwide. You placed your order late on 25/11/2019 your item was an special order item stated in the listing as extended lead as the depot would need to order this is as per their stock delivery once a week. However we informed you of this and we tried to source from another depot but the other depot showing stock was reserved for another customer. You was informed 1 working day after you ordered the item which is within our timescales and you decided at that point you wanted a refund which was done immediately. Our prices and deliveries as per our reviews are great and as per our reviews I feel we don't do too bad. Regards, BPO LTD Team
Tony
Verified Buyer
“Will use again and recommend to other people. Easy to order and delivery ok.”
Helpful Report
Melanie
Verified Buyer
“Great service kept informed of delivery .. would recommend”
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Anonymous
Verified Buyer
“Good quality materials at a good price delivered ontime”
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Nataliya
Verified Buyer
“Good product, fast delivery Will definitely recommend it to friends”
Helpful Report
L
Verified Buyer
“Brilliant company. Had a problem with goods and it was sorted immediately. Communication excellent. Customers and quality of goods matter to them. Would definitely recommend.”
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John
Verified Buyer
“The products are excellent support was first class delivery a little bit vague but I think that is because where I live so still 5 stars plus outstanding value”
Helpful Report
Building Plastics Online Ltd is rated 4.4 based on 2,192 reviews
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