Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,158 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff and prompt delivery”

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“Very helpful on the telephone. Pleasant staff good quality products fast delivery. Very pleased with the purchase”

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“Brilliant service, delivered on third day after ordering Facias and guttering of a great standard Would recommend building plastics to anyone”

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“I shopped around and couldn't find the same product cheaper anywhere, web page was clear and easy to follow. When I needed assistance I also found it easy to make contact and have my issue resolved to my satisfaction. So all in all, I'm very happy with Building Plastics OL. Oh! and the items I ordered arrived exactly on the date and time I required.”

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“Good products and service. What's not to like. If I need theses services again they are the one's I'd use”

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“Awful service ordered it over a week ago can't get through on the phone just plays music , was told it had been dispatched then told the depo didn't have any in stock ...still waiting !!wouldnt recomend if like me you have people putting time aside to fit it for you and you have to keep telling it's still not here !”

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“Great service, the guys went above and beyond to make sure my order came on the required day. The customer service was excellent and very friendly. Would like to thank Antony in particular”

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“I recently bought lots of Anthracite fascia & soffits & black guttering which all arrived when they said. Both Building Plastics Online Ltd & Eurocell Hastings (who delivered everything) were great with their communications all the way through the whole process. Don't hesitate to buy online & get a great deal, much cheaper than anywhere else!! All round excellent service hence the ☆☆☆☆☆. Will definitely use again. Troy Archer, East Sussex.”

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“Thanks for an excellent service from Anthony O'Sullivan!”

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“As a DIYer not having access to trade accounts I found BPO to offer the best prices. Through no fault of BPO my order had anomalies that were efficiently dealt with by phone and email. I was kept informed of amended delivery dates. Good service and communication, thank you.”

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“Quick efficient service will use again”

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“Great company to deal with. Will definitely use again.”

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“Most items I required I could order.1 item 5.5m 68mm round black downpipe I couldn't order because the link was broken. I had an online chat with the assistant, I was advised to select 4m and 5.5m would be delivered. Ha. No chance. I added my home address and a delivery address of the property we are developing. Items were automatically going to be delivered to my home address (why)? Obviously I didn't want that so I sent an email. I also copied the email and sent it to 'Contact us' on BPOL website. I got no reply so I rang them, not a good call, seemed like some schoolboy farmer answered, not computer savvy. At least the order came to the correct address even though they spelled it incorrectly. I credit that to the driver from Eurocell of Sunderland. I realised the down pipe was wrong, Eurocell showed me paperwork which still had 4m on it and couldn't do anything about it. I had various contractors on site so called BPOL as soon as I could. They questioned why I called so late. I didn't want to call at all! When I mentioned the wrong item delivered the person on the phone remembered it was he who said the 5.5m would be delivered. He got it wrong. I was then asked what I wanted done about it. I answered 'get Eurocell to deliver 5.5m and take 4m back'. It didn't happen, I haven't used it, I want it exchanged. Not a good experience. I'm gonna cut BPOL out and go direct.”

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“Really good prices and fast delivery. easy to order.”

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“Easy to order. Great prices. Good quality materials however the company they use in my area was shockingly rubbish. Check who they are using to deliver and supply your order. I will use again if supplier is different.”

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“Best prices I found anywhere on the internet. Received in perfect condition and on time.”

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“exterior cladding ordered was very good quality , and price was exceptional, delivery was when expected and communication was very good and all questions answered and acted on promptly , would use again and recommend to others ,”

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“Great service and price Looks good thanks”

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“Easy and great company to deal with product delivered quickly.”

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“The item ordered arrived on time and as stated on the website. Everything OK.”

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Building Plastics Online Ltd is rated 4.4 based on 2,158 reviews